Software AG - How to Stay Ahead in Telco - ProcessForum Nordic, Nov.14 2013

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Speaker's Corner presentation at ProcessForum Nordic 2013.

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Software AG - How to Stay Ahead in Telco - ProcessForum Nordic, Nov.14 2013

  1. 1. How to stay ahead in Telco Stefan Elfström, Regional Sales Manager 131114 1 | ©2013 Software AG. All rights reserved. For internal use only
  2. 2. Telco trend spotting M2M Social responsibility Fraud Management Mobile Virtual Network Operator 2 | ©2013 Software AG. All rights reserved. For internal use only
  3. 3. Business Transformation Programs Customer Centricity Business Monitoring Extended Business Chains 3 | ©2013 Software AG. All rights reserved. For internal use only
  4. 4. Business Transformation Programs Customer Centricity Business Monitoring Extended Business Chains 4 | ©2013 Software AG. All rights reserved. For internal use only
  5. 5. http://www.ericsson.com/res/region_RLAM/press-release/2012-01-20-tbt-en.pdf 5 | ©2013 Software AG. All rights reserved. For internal use only
  6. 6. Management Strategy BSC KPIs End user Strategies Business model Is measured by ISO Compliance SOx Risk/Quality Is key activity for Is responsible for Has risks Carries out Org. Structure Business Processess Risk and controls Applications C,R,U,D Work instructions Knowledge Uses Application Systems IT Data objects Extracts data from 6 | IT architecture ©2013 Software AG. All rights reserved. For internal use only KPIs
  7. 7. Business Transformation Programs Customer Centricity Business Monitoring Extended Business Chains 7 | ©2013 Software AG. All rights reserved. For internal use only
  8. 8. If we do not manage our Master Data we do not manage our customers… Åke Södermark, CIO TeliaSonera in CIO Sweden Magazine 8 | ©2013 Software AG. All rights reserved. For internal use only
  9. 9. MDM 9 | ©2013 Software AG. All rights reserved. For internal use only
  10. 10. Business Transformation Programs Customer Centricity Business Monitoring Extended Business Chains 10 | ©2013 Software AG. All rights reserved. For internal use only
  11. 11. Data volume transferred over mobile networks, average Gbyte per subscription per year 14 12 Sweden Norway 10 Finland Denmark 8 Iceland 6 Estonia Lithuania 4 2 0 2006 2007 2008 2009 2010 2011 2012 A recent survey estimates global telecom fraud losses at $40.1 Billion USD or approximately 1.88% of revenue. http://blog.terracotta.org/2013/05/01/eliminate-telecom-fraud-using-in-memory-data-management/ 11 | ©2013 Software AG. All rights reserved. For internal use only
  12. 12. 12 | ©2013 Software AG. All rights reserved. For internal use only
  13. 13. Business Transformation Programs Customer Centricity Business Monitoring Extended Business Chains 13 | ©2013 Software AG. All rights reserved. For internal use only
  14. 14. 14 | ©2013 Software AG. All rights reserved. For internal use only
  15. 15. 15 | ©2013 Software AG. All rights reserved. For internal use only
  16. 16. 16 | ©2013 Software AG. All rights reserved. For internal use only

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