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Stories to Retain and Circulate Critical Knowledge

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Slides used by Victoria Ward during her talk at Social Now 2017. http://socialnow.org

Published in: Leadership & Management
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Stories to Retain and Circulate Critical Knowledge

  1. 1. Sparknow at SocialNow Stories to retain & circulate critical knowledge, Lisbon 2017 Victoria Ward 08/05/17
  2. 2. Empowering Conversations | 03.05.17 | 1fiona.hiscocks@sparknow.net +(0)7939 131921 •  Stories to understand the culture •  Stories to promote new ways of working •  Stories to retain and circulate knowledge
  3. 3. Empowering Conversations | 03.05.17 | 1fiona.hiscocks@sparknow.net +(0)7939 131921 •  What is critical knowledge? •  Stories start conversations & conversations start stories
  4. 4. “The short term time frame of modern Institutions limits the ripening of informal trust.” Richard Sennett ‘The Corrosion of Character: The Personal Consequences of Work in the New Capitalism’ 1998
  5. 5. Broom for Improvement Quality Conversations Demo 3 step process 1.  Manager tells the story 2.  Conversation about the story 3.  Insights and opportunities conversation fiona.hiscocks@sparknow.net +(0)7939 131921 Empowering Conversations | 03.05.17 | 12
  6. 6. fiona.hiscocks@sparknow.net +(0)7939 131921 Empowering Conversations | 03.05.17 | 7 ! Set the conditions for a neutral story space !  Invite people and their stories in ! Miniaturise - start with a small story ! Connect with the story and with each other
  7. 7. photo | http://www.flickr.com/photos/63702881@N00/2225351769
  8. 8. Empowering Conversations | 03.05.17 | 1fiona.hiscocks@sparknow.net +(0)7939 131921 •  Stories to understand the culture •  Stories to promote new ways of working •  Stories to retain and circulate knowledge
  9. 9. Empowering Conversations | 03.05.17 | 1fiona.hiscocks@sparknow.net +(0)7939 131921 •  What is critical knowledge? •  Stories start conversations •  Stories are in between •  Stories as verbs, not nouns •  Accompanying the teller •  Every story an invitation
  10. 10. Thank you Victoria Ward| victoria.ward@sparknow.net www.sparknow.net Narrative for a Change and Story Companions TM + © 2017 Sparknow Ltd. All rights reserved. Reproduction or transmission of all or part of the work, whether by photocopying or storing in any medium by electronic means or otherwise, without the written permission of Sparknow Ltd is prohibited. All trade marks, copyright and other intellectual property owned by Sparknow Ltd.

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