The Future of Work - Jacob Morgan


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The Future of Work - Jacob Morgan (Chess Media Group), Keynote Speaker @Social Business Forum 2013

Published in: Business, Technology

The Future of Work - Jacob Morgan

  1. 1. The Future of WorkJacob MorganPrincipal of Chess Media GroupAuthor, The Collaborative Organization
  2. 2. • Principal, Chess Media Group• Author of Amazon best-sellingbook “The CollaborativeOrganization” (McGraw Hill)• Traveler and Chess Lover!•• Twitter: @JacobM
  3. 3. Work as we know it is dead…
  4. 4. Work= Activity in which one exerts strength or faculties todo or perform something (actual synonyms:drudgery, struggle, daily grind)Employee= A person working for anotherperson or business for pay (actualsynonyms: cog, servant, slave)Manager= Someone who controls all or partof a company (actual synonyms: slave-driver, boss, zookeeper)Company= A chartered commercial organizationor medieval trade guild (actual synonyms:club, crew, gang)
  5. 5. This means that:“We are all cogs going through our dailygrind as we work for a slave-driver.”
  6. 6. This means that:“We are all cogs going through our dailydrudgery as we work for a slave-driver.”
  7. 7. Shattering what we know about workand everything related to it
  8. 8. Should the company have four walls?Do we want to use email?How should we compensate employees?Do we need a hierarchy?What/who is a manager?Who has access to information?
  9. 9. Employee Manager Company TechnologyThe Future
  10. 10. Employees of the PastClimbing the ladderDisengaged Not connectedFeel stuckA cog
  11. 11. Easy to findinformationLearn andgrowLive a morepublic lifeUse multipledevicesEasy to learnand teachothersConnectwith peopleEngage withothersYou controltechnologyJoin/createcommunitiesYOU
  12. 12. Employees of the future• Cultivate passions• Engage with communities• Find and share information• Learn and grow at will• Always connected• A teacher and a student• Maybe not a manager but a leaderAre you ready for him?...
  13. 13. Managers of the past• Lead by fear• Command and control• Semi-annual reviews• Not open and transparent• Managers make the decisions• Knowledge is power, keep it to yourself• Run companies like an army
  14. 14. Managers of the future• Listen to the voice of the employee(and the customer)• Distributed decision making andemployee feedback• Reliance on collective intelligence• Real-time (or fast) feedback• Break conformity
  15. 15. Companies of the past• Individual contributions• and recognition• Hierarchical• Promote highest earners• Focus on inputs (time in office)• Fragmented• Email and intranet centric• Pushes messaging
  16. 16. Companies of the past
  17. 17. Companies of the future• Reward collaborators• Transparent and distributed• A connected and engaged workforce• Focus on outcomes (work where youwant)• Allow employees to take their ownpaths• Intra/Entrepreneurial• Look at the employee experience
  18. 18. • Not social or collaborative• Do not focus on the network andconnections• Built around legacy capabilities• Is not a platform to build on• Lack of depth and breadth• Controls the users• Rigid and not adaptable• Individual orientedTechnology of the past
  19. 19. • “Smart” platforms• Controlled by the users• Network and group oriented• Heavily reliant on mobile/virtual• Integrated geo-location• Focus on the cloudTechnology of the future
  20. 20. The new “foreign” way to work
  21. 21. How can organizations adapt to thechanges in behavior and technology?
  22. 22. The only thing businesses can be certain of is uncertainty.In that type of environment companies that connect andengage their employees and information will win.
  23. 23. Slides, Case Studies, and• Around a dozen in-depth case studies• State of Enterprise 2.0 Collaboration Report• Unique strategy resources to help you with collaboration efforts• Updated Regularly!
  24. 24. Jacob MorganPrincipal, Chess Media GroupAuthor, The Collaborative“…Jacobs book guides leaders on how to develop strategies tobuild this type of a Collaborative Organization.‘Vivek Kundra, Former Chief Information Officer of the UnitedStates of America“…Jacob’s book is a valuable strategic guide to help leadersdeploy emerging collaboration technologies and strategies to"get there.“Jonathan Becher, CMO, SAP"A valuable strategic guide for organizations looking to tap thepower of new social and collaborative tools to create moreconnected, engaged, and successful organizations."Ed Coleman, Chairman and CEO, Unisys Corporation