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1	
  
2	
  
SBF	
  grows	
  
SBF	
  2013:	
  	
  
•  2.000	
  subscrip2ons	
  (+25%	
  vs	
  2012)	
  
•  c.	
  400	
  companies...
3	
  
Who	
  is	
  here	
  today?	
  
4	
  
Industries	
  represented	
  
5	
  
Where are we from?
People	
  from	
  all	
  over	
  the	
  world:	
  20	
  countries	
  represented	
  
Albany Austr...
6	
  
Who? What? Why?
•  >	
  60	
  speakers	
  including	
  18	
  from	
  outside	
  of	
  Italy	
  
•  50	
  sessions	
 ...
7	
  
What are we discussing in the two days
•  Customer	
  Engagement	
  
•  Social	
  Commerce	
  
•  PredicOve	
  ROI	
...
8	
  
Overall structure
•  Key	
  note	
  speeches	
  and	
  Open	
  Conference	
  in	
  main	
  hall	
  
•  Expo	
  pavil...
9	
  
•  Some	
  of	
  you	
  have	
  completed	
  a	
  
survey	
  indicaOng	
  your	
  interests	
  
and	
  what	
  you	
...
10	
  
Thanks to the sponsors
11	
  
Emanuele Scotti | Rosario Sica
13	
  
Kids are happy
Until they start school
Employees are happy
when they start a new job
What about 3 months lather?
creativity
poetry
courage
irony
dare, change
challenge
imagine,
Is it right to talk about
happiness in these times?
happiness
Start to think a new order
HAPPINESS ECONOMICS
2.
Back to
basics:
economics
and well
being
GDP • Gross Domestic Product
GNH • Gross National Happiness
ORGANIZATIONAL HAPPINESS
3.
employee
engagement
declines
employee
engagement
drivers
Financial
effects
Strong
relations
with and
between
customers
reduce
churn rate
Network society, network economy and the patterns of
influence
Organizational happiness:
Sustainable progress in efficiency, intelligence
innovation, profitability
SOCIAL BUSINESS AND
THE PURSUIT OF HAPPINESS
4.
Social Business is a
new enterprise
organization system
that centres on
collaborative and
networking
relationships
(employ...
Role of networks
in organizational
dynamics and in
generating value
SOCIAL BUSINESS
TRANSFORMATION
5.
TRANSFORMATION JOURNEY
“NOTICE TO MARINERS”
[Thanks to Peter Senge]
6.
Today's
problems
come from
yesterday’s
"solutions”.
Social Business Transformation: Notice to mariners
Social Business Transformation: Notice to mariners
The harder you push,
the harder the
system
pushes back.
Thank you!
Redesign Your Business, Be Happy! - Rosario Sica & Emanuele Scotti
Redesign Your Business, Be Happy! - Rosario Sica & Emanuele Scotti
Redesign Your Business, Be Happy! - Rosario Sica & Emanuele Scotti
Redesign Your Business, Be Happy! - Rosario Sica & Emanuele Scotti
Redesign Your Business, Be Happy! - Rosario Sica & Emanuele Scotti
Redesign Your Business, Be Happy! - Rosario Sica & Emanuele Scotti
Redesign Your Business, Be Happy! - Rosario Sica & Emanuele Scotti
Redesign Your Business, Be Happy! - Rosario Sica & Emanuele Scotti
Redesign Your Business, Be Happy! - Rosario Sica & Emanuele Scotti
Redesign Your Business, Be Happy! - Rosario Sica & Emanuele Scotti
Redesign Your Business, Be Happy! - Rosario Sica & Emanuele Scotti
Redesign Your Business, Be Happy! - Rosario Sica & Emanuele Scotti
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Redesign Your Business, Be Happy! - Rosario Sica & Emanuele Scotti

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Redesign Your Business, Be Happy! - Emanuele Scotti & Rosario Sica, Keynote Speakers at Social Business Forum 2013

Published in: Business, Technology

Redesign Your Business, Be Happy! - Rosario Sica & Emanuele Scotti

  1. 1. 1  
  2. 2. 2   SBF  grows   SBF  2013:     •  2.000  subscrip2ons  (+25%  vs  2012)   •  c.  400  companies  represented   Subscrip2ons  
  3. 3. 3   Who  is  here  today?  
  4. 4. 4   Industries  represented  
  5. 5. 5   Where are we from? People  from  all  over  the  world:  20  countries  represented   Albany Australia Belarus Colombia France Georgia HungaryGermany India Israel Italy Nepal New Zealand Nigeria Portugal Sweden Switzerland UK USCANADA
  6. 6. 6   Who? What? Why? •  >  60  speakers  including  18  from  outside  of  Italy   •  50  sessions  in  2  days  covering  different  topics   •  25  business  cases   •  The  first  SBF  started  in  2008  with  an  integrated  approach   towards  the  “Social  Business”  phenomenon,  and  it  has   sOmulated  and  helped  grow  and  understand  the  growth  of   this  market  
  7. 7. 7   What are we discussing in the two days •  Customer  Engagement   •  Social  Commerce   •  PredicOve  ROI  –  EffecOveness  of  Social   Business   •  IntegraOng  CollaboraOon  &  Processes   •  Social  Support,  Customer  Service  and   Social  CRM   •  Social  Media  MarkeOng,  Strategy  and   Governance   •  Social  Business  Intelligence  and  Insights     •  Social  Intranet   •  Open  Management  and  Leadership  Models   •  Social  Learning   •  OrganizaOonal  Network  Analysis   •  HR  2.0  and  OrganizaOon  EvoluOon   •  Digital  TransformaOon   •  Big  Data  &  Social  AnalyOcs   •  CollaboraOve  InnovaOon  &  Crowdsourcing   •  Employee  CommuniOes  
  8. 8. 8   Overall structure •  Key  note  speeches  and  Open  Conference  in  main  hall   •  Expo  pavilion:  you  will  find  14  companies  presenOng  their  latest   technologies  and  experiences   •  Lunch  break:  Premium  and  Free  conference     •  Parallel  tracks  for  those  with  Premium  access  starOng  from  14h00  in  the   breakaway  rooms  downstairs   •  Close  of  day  at  17h00  again  in  the  main  hall   •  AperiOvo  at  the  end  of  the  day  with  the  aim  of  networking  (bring  your   bocle  openers  along)  
  9. 9. 9   •  Some  of  you  have  completed  a   survey  indicaOng  your  interests   and  what  you  want  to  take  away   with  you  from  the  conference   •  The  graph  alongside  this  slide   shows  an  affinity  map  with  the   names  and  interests  as  compiled   by  those  of  you  who  completed   the  survey   •  Our  lives  are  intertwined  in   constant,  ever-­‐changing   networks,  and  the  affinity  map   showing  the  clusters  based  on   your  interests  places  you  in  a   network  in  the  same  way   Affinity map
  10. 10. 10   Thanks to the sponsors
  11. 11. 11  
  12. 12. Emanuele Scotti | Rosario Sica
  13. 13. 13  
  14. 14. Kids are happy Until they start school
  15. 15. Employees are happy when they start a new job What about 3 months lather?
  16. 16. creativity poetry
  17. 17. courage irony
  18. 18. dare, change challenge imagine,
  19. 19. Is it right to talk about happiness in these times?
  20. 20. happiness Start to think a new order
  21. 21. HAPPINESS ECONOMICS 2.
  22. 22. Back to basics: economics and well being
  23. 23. GDP • Gross Domestic Product GNH • Gross National Happiness
  24. 24. ORGANIZATIONAL HAPPINESS 3.
  25. 25. employee engagement declines
  26. 26. employee engagement drivers
  27. 27. Financial effects
  28. 28. Strong relations with and between customers reduce churn rate
  29. 29. Network society, network economy and the patterns of influence
  30. 30. Organizational happiness: Sustainable progress in efficiency, intelligence innovation, profitability
  31. 31. SOCIAL BUSINESS AND THE PURSUIT OF HAPPINESS 4.
  32. 32. Social Business is a new enterprise organization system that centres on collaborative and networking relationships (employees, partners, customers, suppliers, etc.) to face and generate value in complex markets
  33. 33. Role of networks in organizational dynamics and in generating value
  34. 34. SOCIAL BUSINESS TRANSFORMATION 5.
  35. 35. TRANSFORMATION JOURNEY “NOTICE TO MARINERS” [Thanks to Peter Senge] 6.
  36. 36. Today's problems come from yesterday’s "solutions”. Social Business Transformation: Notice to mariners
  37. 37. Social Business Transformation: Notice to mariners The harder you push, the harder the system pushes back.
  38. 38. Thank you!

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