Twitter and the Queensland FloodsAssoc.
Prof. Axel Bruns, Dr. Jean BurgessARC Centre of Excellence for Creative Industries and InnovationQueensland University of TechnologyBrisbane, Australiaa.firstname.lastname@example.org / email@example.com://mappingonlinepublics.net/ http://mappingonlinepublics.net/
Crisis Communication Research at QUTo
ARC Centre of Excellence for Creative Industries & Innovation (national, based at QUT) o Project: Media Ecologies & Methodological Innovation o New methods to understand the changing media environment; o Role of social media, especially Twitter o Focus on Crisis Communication eg #qldfloods o Partnerships with government, media orgs http://cci.edu.au/floodsreport.pdf http://mappingonlinepublics.net/
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Beyond the Queensland Floodso Further
outlook: o Need to build on #qldfloods experience o Maintain momentum of @QPSMedia and other lead accounts o Review what did/didn’t work, improve communication strategies o Analyse and work with community communication patternso Cultivate potential lead users: o Who (institutions / individuals) was most active / influential? o How can they be identified as crises unfold? o Are they the usual suspects (e.g. community leaders), or not? o How stable are such communication structures? Will social media use look similar next time around? http://mappingonlinepublics.net/