Successfully reported this slideshow.

Outreach and Co-Curation: Engaging with Library Users

2,914 views

Published on

Presented at the State Library of Western Australia, 28 April 2010, and the State Library of South Australia, 30 April 2010.

Published in: Education
  • Be the first to comment

Outreach and Co-Curation: Engaging with Library Users

  1. 1. Outreach and Co-Curation: Engaging with Library Users Assoc. Prof. Axel Bruns ARC Centre of Excellence for Creative Industries and Innovation Queensland University of Technology [email_address] – http://snurb.info/ – @snurb_dot_info
  2. 2. Social Media <ul><li>Working definition: </li></ul><ul><ul><li>Websites which build on Web 2.0 technologies to provide space for in-depth social interaction, community formation, and the tackling of collaborative projects. </li></ul></ul><ul><li> Social media = Web 2.0 technologies + Community </li></ul>
  3. 3. <ul><li>Image by barjack </li></ul>
  4. 4. Threat or Opportunity? <ul><li>Threats? </li></ul><ul><ul><li>explosion in content creation </li></ul></ul><ul><ul><ul><li>new sources of quality content (e.g. blogs, wikis) </li></ul></ul></ul><ul><ul><li>competing knowledge structures </li></ul></ul><ul><ul><ul><li>self-organising knowledge communities </li></ul></ul></ul><ul><li>Opportunities? </li></ul><ul><ul><li>explosion in collaborative metadata generation </li></ul></ul><ul><ul><ul><li>everyday ‘coolfinding’ (Mark Pesce) points to quality content </li></ul></ul></ul><ul><ul><li>self-organising knowledge communities </li></ul></ul><ul><ul><ul><li>rapid prototyping of new knowledge structures </li></ul></ul></ul>
  5. 5. Image by XKCD
  6. 6. <ul><li>Decline of traditional roles in the value chain: </li></ul><ul><ul><li>producer  distributor  consumer </li></ul></ul><ul><li>Decline of stable content forms and formats </li></ul>Beyond Content Production
  7. 7. <ul><li>Image by </li></ul><ul><li>spierzchala </li></ul>
  8. 8. Image by zota
  9. 9. Anyone Can Write, Edit, Publish, … <ul><li>(as producer) </li></ul><ul><li>produser </li></ul><ul><li>(as user) </li></ul><ul><li>this is produsage </li></ul>content content
  10. 10. ( http://www.research.ibm.com/visual/projects/history_flow/capitalism1.htm )
  11. 11. Key Principles <ul><li>Shared across collaborative social media environments: </li></ul><ul><ul><li>Open Participation, Communal Evaluation: the community as a whole, if sufficiently large and varied, can contribute more than a closed team of producers, however qualified </li></ul></ul><ul><ul><li>Fluid Heterarchy, Ad Hoc Meritocracy: produsers participate as is appropriate to their personal skills, interests, and knowledges; this changes as the produsage project proceeds </li></ul></ul><ul><ul><li>Unfinished Artefacts, Continuing Process: content artefacts in produsage projects are continually under development, and therefore always unfinished; their development follows evolutionary, iterative, palimpsestic paths </li></ul></ul><ul><ul><li>Common Property, Individual Merit: contributors permit (non-commercial) community use of their intellectual property, and are rewarded by the status capital </li></ul></ul>
  12. 12. Image by B Rosen
  13. 13. Opportunities for Libraries: Outreach <ul><li>Outreach: </li></ul><ul><ul><li>Use social media for updates – viral marketing </li></ul></ul><ul><ul><li>Build loyal communities around library activities </li></ul></ul><ul><ul><li>Build digital / social media / produsage literacies </li></ul></ul><ul><ul><li>Encourage users to become content creators </li></ul></ul><ul><li>Smart Services CRC Social Media Reports: </li></ul><ul><ul><li>1 – State of the Art ( http://snurb.info/socialmedia-vol1 ) </li></ul></ul><ul><ul><li>2 – User Engagement Strategies </li></ul></ul><ul><ul><li>( http://snurb.info/socialmedia-vol2 ) </li></ul></ul>
  14. 14. Building Communities <ul><li>Communities are concentric: </li></ul>Marginal members General members Community leaders
  15. 15. Success in Social Media <ul><li>Engaging with produsage communities: </li></ul><ul><ul><li>Be open. </li></ul></ul><ul><ul><li>For users (access) and with users (transparency). </li></ul></ul><ul><ul><li>Seed community processes by providing content and tools. </li></ul></ul><ul><ul><li>Model desired behaviour, assist productive participation. </li></ul></ul><ul><ul><li>Support community dynamics and devolve responsibilities. </li></ul></ul><ul><ul><li>Engage promising community leaders as they emerge. </li></ul></ul><ul><ul><li>Don’t exploit the community and its work. </li></ul></ul><ul><ul><li>Utilising their contributions is fine, but you don’t own your users. </li></ul></ul>
  16. 16. <ul><li>Image by Maproom Systems </li></ul>
  17. 17. Opportunities for Libraries? <ul><li>Co-Curation: </li></ul><ul><ul><li>Harness users to identify community interests </li></ul></ul><ul><ul><li>Collaborate with users who are enthusiasts for specific topics </li></ul></ul><ul><ul><li>Track new developments across areas of interest </li></ul></ul><ul><ul><li>Work with users to curate produsage content </li></ul></ul><ul><ul><li>Librarian expertise as added value for produsage content </li></ul></ul><ul><ul><li>Encourage community leaders to pursue professional careers </li></ul></ul>
  18. 18. ( http://delicious.com/url/f2b8a68f6b131de40634dd94e3065cf6 )
  19. 19. Folksonomies <ul><li>Golder & Huberman , 2005 </li></ul>
  20. 20. Evaluating Folksonomies <ul><li>Visualisations of individual users’ del.icio.us tagging patterns, by Kunal Anand </li></ul>
  21. 21. National Library + Flickr = Re-Picture Australia
  22. 22. Image by KingDaveRa
  23. 23. Image by mike.in.ny
  24. 24. Growing the Community <ul><li>Encouraging constructive participation: </li></ul>leaders number of members status marginal members encourage commitment model desirable behaviour
  25. 25. Harness Community <ul><li>Community knowledge is key: </li></ul><ul><ul><li>Enthusiasts help cover those areas which ‘real’ experts miss </li></ul></ul><ul><ul><li>Human knowledge too broad and diverse to rely on specialists alone </li></ul></ul><ul><li>Towards a creative economy: </li></ul><ul><ul><li>Need staff skilled in co-curating and adding value to produsage content </li></ul></ul><ul><ul><li>Opportunity for enthusiasts to develop professional careers </li></ul></ul>Image by greenpeace.italia
  26. 26. Viral Marketing <ul><li>Axel Bruns </li></ul><ul><li>Associate Professor </li></ul><ul><li>ARC Centre of Excellence for Creative Industries and Innovation </li></ul><ul><li>Creative Industries Faculty </li></ul><ul><li>Queensland University of Technology </li></ul><ul><li>Brisbane, Australia </li></ul><ul><li>Email: [email_address] </li></ul><ul><li>Blog: http://snurb.info/ </li></ul><ul><li>Twitter: @snurb_dot_info </li></ul><ul><li>Produsage: http://produsage.org/ </li></ul><ul><li>LinkedIn: http://www.linkedin.com/in/snurb </li></ul><ul><li>Blogs, Wikipedia, Second Life, and Beyond:From Production to Produsage (Peter Lang, 2008) </li></ul>

×