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F&B mobile loyalty & delivery POS integrated solution

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This presentation gives an in-depth understanding of some of the critical features that help a restaurant chain or any F&B brand to increase their consumer spend.

It covers topics like:

End-to-end Mobile, Website and Facebook Delivery
Mobile based Spend Based Loyalty
Virtual VIP cards for your different groups of customers

Published in: Food
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F&B mobile loyalty & delivery POS integrated solution

  1. 1. Mobile Customer Relationship Management for F&B
  2. 2. SNAPLION CREATES CUSTOM MOBILE APPS THAT GROW PURCHASE FREQUENCY Reward customers with the Spend Based Loyalty Model Make the VIP’s fell like Take Orders from EVERYWHERE 01 03 04 05 06 Interact with customers using Social Media integration & Dynamic QR Codes Offer location based services (nearest outlet, store hours) Get real time feedback to help improve your services 02 .. Well .. VIP’s
  3. 3. 01 Reward customers with the Spend Based Loyalty Model
  4. 4. 01 Reward customers with the Spend Based Loyalty Model
  5. 5. 01 Reward customers with the Spend Based Loyalty Model
  6. 6. 01 Reward customers with the Spend Based Loyalty Model MANAGE CUSTOMER LOYALTY ACROSS ALL YOUR LOCATIONS USING SPEND BASED LOYALTY Every bill receipt carries the QR code equivalent to the spend value Customers can simply download the app and scan the points
  7. 7. 01 Reward customers with the Spend Based Loyalty Model A SAMPLE BILL RECEIPT This QR code printed at the top or bottom of every bill generated = Spent value on the bill
  8. 8. 01 Reward customers with the Spend Based Loyalty Model Earning and Redemption is as simple as SCAN – EARN POINTS - REDEEM Customers can easily view their point history within the app Customers can pick and choose from multiple redemption options within the app Thousands of customers earning points daily !
  9. 9. 01 Reward customers with the Spend Based Loyalty Model KILLER ANALYTICS IDENTIFY YOUR CUSTOMERS ON THE SOCIAL GRAPH Customer Level Earn/Redeem Log
  10. 10. 01 Reward customers with the Spend Based Loyalty Model DAILY REPORTING TO TRACK EARN/BURN DAILY EMAIL CONTAINING POINTS BY LOCATION/ POINTS EARNED-BURNED BY INDIVIDUALS
  11. 11. 01 Reward customers with the Spend Based Loyalty Model
  12. 12. 0 2 Make VIP’s fell like … well … VIPs Filter content depending on users and groups PERSONALIZE THE APP EXPERIENCE Every user sees basic content on the app Designated users can login with their unique mobile no. or email addresses to login Personalized content tailored to the user is made available. Ex. VIP Card in this case An app is not a replica of your website, it is a tool that can be personalized to communicate with your customers..
  13. 13. 03 Take orders from EVERYWHERE OFFER SEAMLESS ORDERING OPTIONS TO YOUR CUSTOMERS (ORDER FROM ALL PLATFORMS)
  14. 14. 04 Interact with customers using Social Media integration & Dynamic QR Codes ONE STOP DESTINATION TO ALL YOUR LATEST OFFERS, VIDEOS, CONTESTS, ETC A little Hard to believe? Scan to know it yourself. DYNAMIC QR CODE SCAN & LEARN MORE DYNAMIC QR CODE SCAN & SEE THE OFFER OF THE WEEK
  15. 15. 04 Interact with customers using Social Media integration & Dynamic QR Codes ONE STOP DESTINATION TO ALL YOUR LATEST OFFERS, VIDEOS, CONTESTS, ETC A little Hard to believe? Scan to know it yourself. DYNAMIC QR CODE WANT TO KNOW WHAT YOU DRINK? DYNAMIC QR CODE SCAN & SEE WHAT YOU MISSED?
  16. 16. 04 Interact with customers using Social Media integration & Dynamic QR Codes ENGAGE USING SOCIAL MEDIA INTEGRATION Facebook Twitter Photos Music
  17. 17. 04 Interact with customers using Social Media integration & Dynamic QR Codes CUSTOMERS CAN ENGAGE AND PARTICIPATE WORLD’S FIRST SELFIE CONTEST
  18. 18. 05 Offer location based services (nearest outlet, store hours)
  19. 19. 05 Offer location based services (nearest outlet, store hours)
  20. 20. 06 Get real time feedback to help improve your services FEEDBACK Every bill receipt carries the QR code equivalent to the spend value

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