Trend #1. Users expect more.In
2006, the average online shopperexpected a Web page to load in 4 seconds.Today, that same shopper expects a page toload in 2 seconds or less.Source: http://goo.gl/N3S0y
“If a user has to
choose between aslow site and a fast one, they willcertainly go with a fast one.So, if you want to stay in thegame, then performance must be aprimary feature, not an afterthought.”-- James Ward, Principal DeveloperEvangelist at Heroku
As a result, quality Web
performancemonitoring needs to track results in New Yorkas easily as it does in New Delhi.Trend #2. Web consumption across theglobe is exploding.
Trend #3. The cost of
downtime is increasing.Source: http://goo.gl/NPKA2On average, businesses losebetween $84,000 and $108,000 forevery hour of IT system downtime.
Trend # 4. Web browsers
are evolving andchanging with greater frequency.Firefox and Chrome are updated multipletimes a quarter. Mobile browsers change justas frequently. As a result, monitoringapplications need to adapt to evolvingbrowsers.
Trend #5. A growing number
of websites arerelying on third-party scripts.In fact, the average top e-commercesite contains 7 third-party scripts, withsome sites containing up to 25.The growing complexity of websitesmakes web performance monitoring acrucial part of any successful Webinitiative.
Trend #6. More Web apps
are using real-time push notifications as a core part of theWeb experience.These connections require more resourcesthan traditional request/responseconnections. Poor performance in this areawill lead to a confused customer base andlost revenue.
Trend #8. There is a
nearly 50%relationship between performance and siteabandonment.Source: http://goo.gl/slEQVEvery 10% decreasein site functionalityleads to a 5%increase in siteabandonment.
On average, a highly influential
Internet userrelates a positive experience to 11 people, but anegative experience to 17 people, a 55%difference.Trend #9. Word of Mouth cuts both ways.Source: Burson-Marsteller and Roper Starch Worldwide
Trend #10. The Spillover Effect.
Consumersite frustration impacts repeat visits.Not only does page performance determinewhether or not visitors hang out at given sites, itdirectly influences their attitudes towardsreturning — 58% note performance as a keydeterminant as to whether they’ll visit again.—Forrester Research
28% of Web users do
not return to acompany’s Web site if it does not performsufficiently well, and a further 6% do noteven go to the affiliated retail store anymore.— Boston Consulting Group
When a site experiences an
outage, 9% ofonline customers permanently abandon thesite, and 48% of site users establish arelationship with a competitor.— Jupiter Research
A reliable Web Performance Monitoring
system is theengine that prevents small problems from turning into bigproblems.That, in turn, keeps your website performing optimallyand your customers clicking contentedly.Having a dependable and trustworthy Web PerformanceMonitoring system is key to getting, and keeping, highcustomer satisfaction.
Are you trying to monitor
theperformance of your website?AlertSite by SmartBear helps some of the world’s best-known companies keep their websites up and running.www.smartbear.com/alertsite