The Method Behind The Madness: Innovative Ways to Improve Software Quality


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Developing high quality software can be like chasing a mirage - you keep advancing but the goal remains distant. The buzz says if you're not leveraging the latest methodology or using innovative tools you'll be behind. However, you may be surprised by what the experts recognize as the key to developing high quality software. SmartBear software invites you to join our expert panel as they share their experience and recommend approaches to meet the challenges you face in developing high quality software.

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The Method Behind The Madness: Innovative Ways to Improve Software Quality

  1. 1. Webinar:The Method Behind theMadness: Innovative Ways toImprove Software QualityTwitter: #ASQBearHost: Esther Schindler
  2. 2. Host: Esther SchindlerEsther Schindler has been writing about technologysubjects since 1992. She has written four books andhad her hand in writing or editing another ten. Shehas focused on software development topics with herbyline appearing at,, SoftwareTest & Performance, SD Times,, ITBusiness Network, and
  3. 3. Agenda Introductions Expert’s Take Panel discussion Q+A
  4. 4. FAQ Questions – You can submit questions at any time – “Ask a Question” feature in the lower right hand side of your browser. Twitter: Share the event live using #ASQBear Replay will be available at
  5. 5. Jason Cohen Jason Cohen is the founder of the original Smart Bear Software, makers of CodeCollaborator, the most popular peer code review tool. He’s the author of Best Kept Secrets of Peer Code Review, and the founder of three other companies including WPEngine and ITWatchDogs. He blogs regularly at
  6. 6. Jason’s Take1 Define quality & what it really means2 Traditionally no bugs = quality…but… Does quality = the right software that provides3 value for the business?
  7. 7. Lisa Crispin An agile testing coach and practitioner, Lisa teaches Agile Testing courses and tutorials worldwide. She specializes in showing agile teams how testers can add value and guide development with business-facing tests. Lisa was named one of the 13 Women of Influence in testing by Software Test & Performance magazine, and is the co- author of Agile Testing: A Practical Guide for Testers and Agile Teams. Visit Lisa’s web site at:
  8. 8. Lisa’s Take The right amount of software quality requires a commitment1 and investment by the business and the development team. Quality depends on having the right people and allowing them2 to do good work, by providing the right amount of support, a learning culture and energizing people with intrinsic motivators. Testing is not a phase, and the whole development team – not3 the testers or “QA” group – is responsible for quality.
  9. 9. Steve Berczuk Steve Berczuk, an engineer and ScrumMaster, is a recognized expert in software configuration management (SCM) and agile software development. The author of Software Configuration Management Patterns: Effective Teamwork, Practical Integration, Steve is especially interested in the interactions between architectural and organizational issues. Visit Steve’s web site at
  10. 10. Steve’s Take1 Agile: Focus + Feedback + Fun Your team is unique. But not in the ways you2 might guess3 Follow the process. Then adjust
  11. 11. Panel Discussion Steve Berczuk Esther Schindler Lisa Crispin Jason Cohen
  12. 12. Questions?  Please type your questions into the chat window
  13. 13. Thank You! Check out our free trials at