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17NTC - Learning Management Systems (LMS): Creating Desired Outcomes

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Learning Systems focus on creating outcomes in multitude of areas: institutional training, new hire or volunteer onboarding, continuing education programs, professional development, marketing, fundraising, and constituent engagement.

Presentation given at the 2017 Nonprofit Technology Conference in Washington, DC. http://www.nten.org/session/learning-management-systems-lms-creating-desired-outcomes/

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17NTC - Learning Management Systems (LMS): Creating Desired Outcomes

  1. 1. Peter Petrik & Adrienne Palmer @Skvare Learning Management Systems Creating Desired Outcomes @CitizensGuide
  2. 2. Info Notes: http://po.st/17NTClms #17NTCLMS, @Skvare, @CitizensGuide https://skvare.com/17NTC https://WorldCitizensGuide.org
  3. 3. Outline • Definitions • Outcomes • Measurements • Technology • Components • Next steps
  4. 4. You
  5. 5. Us • CEO, World Citizens Guide • Global Director of EO • Entrepreneur • CEO, Skvare • Professor • Geek
  6. 6. Outcomes • Desired change • Staff, volunteers • Professional development • Certifications, CEUs • Constituent engagement
  7. 7. Outcomes Assessment • Goal • Program • Learning content • Documentation of learning • Results and reports
  8. 8. Measurement Utilization • Awareness • Cause efficacy • Constituent / donor engagement • Grant success • Differentiation
  9. 9. Technology Advantages • Consistency • Scalability • Objectiveness • Effectiveness • Ongoing engagement • Historical records
  10. 10. Functional Components • Content creation • Presentation • Tracking • Testing • Certificates • Reporting
  11. 11. Content • Pages, links • Files (pdf, ppt, docs) • Videos • Quizzes, surveys, tests • Interactive components
  12. 12. Learning Management • Integrate all facets • Alternatives • Supplementation • Documentation
  13. 13. Learning Management • Standardize • Document • Evaluate • Assess • Measure
  14. 14. Process • Assessment • Roadmap • Best practices • Implementation • Training
  15. 15. Moving Forward • Define/review goals • Types of engagement • Existing content • New content requirements • Functionality and reporting • SCORM / Tin Can compliant
  16. 16. Takeaways & Action Items • Discover needs • Analyze current efforts • Review internal capabilities • Identify existing systems • Assess potential ROI vs inaction
  17. 17. Peter Petrik & Adrienne Palmer @Skvare Learning Management Systems Creating Desired Outcomes @CitizensGuide

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