UXCON16 / Design for Corporate Transformation / Luca Mascaro

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Speech by Luca Mascaro from Sketchin at "UXCON16 - The Future of Business" held in Brescia, October 30th 2016.

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  • our classmate's mother makes 78 an hour on the internet... she has been laid off for 10 months... last month her payoff was 13902 just working at home five hours every day. see this link●▬▬▬▬ஜ www.rulespro.com ஜ▬▬▬▬
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  • Do you have a paypal.. because you can create an extra 350 a week to your revenue just working on the internet a few hours every week... look at this page,;..;,.;,.;,.;,.;,www.buzz-career.com.;/;,[.;,.,;.,.;,.;,.;[[
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  • Dear Sir/Madam I ask for your permission to contact you. I would like to discuss an investment and partnership with you. I expect your response so I can send the details. Thank you FJ Fin-Investment fjfininvestment@gmail.com
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  • thank you for share because this is very fabulous clip and slide share.
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UXCON16 / Design for Corporate Transformation / Luca Mascaro

  1. 1. Design for corporate transformation
  2. 2. Future market Human expectations Technological opportunities Corporate transformation Past Now Soon Tomorrow Future ARTIFICIAL INTELLIGENCE WEB MOBILE SMAC ROBOTICS
  3. 3. Future market Human expectations Technological opportunities Corporate transformation Opportunity space ARTIFICIAL INTELLIGENCE WEB MOBILE SMAC ROBOTICS
  4. 4. Disruptors are shaping our future daily experiences within the 4th industrial revolution
  5. 5. CHANGE AS CUSTOMERS EXPERIENCE Servification
  6. 6. CHANGE AS WORKER EXPERIENCE Flexapreneurship
  7. 7. CHANGE AS HUMAN EXPERIENCE IA
 collaboration
  8. 8. In the next 5 year all organisations need to completely reshape theirselves in order to fit people expectations and being competitive.
  9. 9. Market segments LEADERSEARLY FOLLOWERSFOLLOWERSLATE FOLLOWERS STARTUPS
  10. 10. Players on the market LEADERSEARLY FOLLOWERSFOLLOWERSLATE FOLLOWERS STARTUPS
  11. 11. LEADERSEARLY FOLLOWERSFOLLOWERSLATE FOLLOWERS STARTUPS Value per customer
  12. 12. LEADERSEARLY FOLLOWERSFOLLOWERSLATE FOLLOWERS STARTUPS Business strategy Disrupt existing markets Build exponential organizations Try to transform their business Try to survive
  13. 13. LEADERSEARLY FOLLOWERSFOLLOWERSLATE FOLLOWERS STARTUPS Business strategy Build exponential organizations Try to transform their business Try to survive Disrupt existing markets
  14. 14. HOW TO MOVE IN THIS SPACE The transformation challenge
  15. 15. HUMAN EXPERIENCE PRODUCTS & SERVICES PLATFORMS PROCESSES & ORGANIZATION TOOLS HUMAN EXPERIENCE TRASFORMING from human to human by technology
  16. 16. OUR VISION AS DESIGNERS build a future where people live experiences over their expectations
  17. 17. Understand Co-Design Empower The role of a design within transformation
  18. 18. 5 big transformation challenges for design
  19. 19. 1. Support the implementation of the leaders’ models (culturally first)
  20. 20. 2. Co-create and evolve with customers a new generation of products and services
  21. 21. 3. Reshape the service & organisational model
  22. 22. 4. Enhance the human experience making technology a partner
  23. 23. 5. Prototype, pivot, and scale new phygital technologies in an iterative and unpredicted way
  24. 24. Thank you @lucamascaro www.sketchin.ch

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