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Knowledge brokerage skills for complex phenomena

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Eeva Hellström's speech at INGSA conference, Tokyo 7.11.2018.

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Knowledge brokerage skills for complex phenomena

  1. 1. Knowledge brokerage skills for complex phenomena Eeva Hellström, INGSA conference, Tokyo 7.11.2018
  2. 2. FOR EVERY COMPLEX PROBLEM THERE IS AN ANSWER THAT IS CLEAR, SIMPLE, AND WRONG H.L. Mencken How to create societal impact for science? What kind of knowledge use does good policy- making require?
  3. 3. Nature of the problem: Complexity cube Complexity of interdependencies Uncertainty of risks, consequences and changing settings Divergence of views, values and strategic intents Tame Messy Wicked Source: Raisio, Jalonen, Uusikylä 2018. Forthcoming Sitra report.
  4. 4. Perception of knowledge and expertise Dialogue Science Deliberation Co- creation Artificial intelligence Framing Data- analytics Foresight Tacit knowledge Experimentation
  5. 5. When and where are decisions made? Problem definition Agenda setting Policy development Policy implementation Policy evaluation Evidence demand Evidence supply Continuous joint sense- making of emergent phenomena
  6. 6. WICKED: Facilitate continuous joint inter- pretation and sense-making of divergent evidences for emergent phenomena MESSY: Bridge different evidences, and producers and users of evidence TAME: Supply evidence Skills for knowledge brokerage in a complex world Approaches to knowledge brokerage FACILITATE BRIDGE SUPPLY 1 Know what you are dealing with, and select the approach to knowledge brokerage accordingly: Model modified from: Turnhout, Stuiver, Klostermann, Harms and Leeuwis, 2013. Approaches to knowledge brokerage
  7. 7. facilitating continuous joint interpretation and sense- making of divergent evidences for emergent phenomena Skills for knowledge brokerage in a complex world Approaches to knowledge brokerage FACILITATE (Wicked) BRIDGE (Messy) SUPPLY (Tame) 2 When dealing with complex (wicked) phenomana, build on existing competencies, but focus particularly on skills for: Model modified from: Turnhout, Stuiver, Klostermann, Harms and Leeuwis, 2013. Approaches to knowledge brokerage – understanding true complexity (vs. complicated) – managing diversity of knowledge and expertise – facing and dealing with the uncertainty related to emergent phenomena – designing and facilitating joint sense-making and interpretation processes (e.g. dialogue) – understanding and embracing the opportunities of advanced data analytics and AI
  8. 8. sitra.fi | seuraavaerä.fi @sitrafund

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