Camp digital marstrand_wirelesscar

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Wireless car. Per Adamsson, Volvo. Från Camp Digital Marstrand 2012.

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Camp digital marstrand_wirelesscar

  1. 1. Connected vehicle Per Adamsson Director Volvo Group Telematics - WirelessCar
  2. 2. Video Telematics made easy2 2010-12-08
  3. 3. Volvo Group Telematics - Volvo We connect vehicles and deliver customer value through services and integration • Founded 1999 as a Joint Venture between Ericsson, Telia and AB Volvo • Today owned 100% by the Volvo Group through Volvo IT • 100 % focus on telematics enabled services (no device development) • Global sites - Europe, Americas, Japan, India and China • ~300 resources • Target customers - The Volvo group companies and car manufactures (OEM’s)Volvo Group Telematics
  4. 4. Product & service offering portfolio Platforms & Integrations / customer Tailor-made solutions Managed service Business components specific development and integration consulting En bra bildVolvo Group Telematics
  5. 5. The “connected vehicle” business growth Dynafleet / OptiFleet – Volvo Trucks, Renault Trucks Volvo LINK / Sentry – North America Truck Operation 500 UD-Infcormation Services – UD Trucks 450 400 CareTrack - Volvo Construction Equipment 350 Turnover ITS4Mobility – Volvo Bus 300 Commute Greener – AB Volvo 250 200 Connected Drive – BMW 150 Volvo On Call – Volvo Cars 100 50 Pay as you drive solution 0 Fleet management 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 Audi Connect Service delivery in +50 countries, on 4 continents, 1,2 million connected vehicles and growing 4% monthlyVolvo Group Telematics
  6. 6. A growing connected eco-system Connected drivers Connected society Connected fleet operators Connected dealers & Connected OEM & workshops suppliers Content and other service Goods providers ? Leasing/insurance companies forwardersVolvo Group Telematics
  7. 7. Collaboration, open systems and integration is a key issue! If it fails, it might look like this...Volvo Group Telematics
  8. 8. Telematics becoming standard fitment – rapid population growth of connected vehicles Volvo Trucks NA - 2007 VCE EUD/NA/Asia - 2009Volvo Group Telematics
  9. 9. Connected Service Quadrants The service values Revenue (image) Customer/Driver Vehicle manufacture /Dealer Driver & 4 1transport Transport efficiency & convenience Increased Aftermarket /Service Salesoperation Non-vehicle centric Increased Vehicle Sales (ex. Navigation, logistics, POI ..) (ex. Parts, finance, insurance…) centric 3 2 Vehicle Management Efficiency Quality and risk management Vehicle centric (ex. Warranty, Service (ex. Fuel costs, energy, safety…) contracts , lead-time reduction…) Cost Savings Vehicle/dealer/OEM centricVolvo Group Telematics
  10. 10. Illu Services composition per segment st ra tiv e OEM / dealer Finance / insurance Vehicle/fleet operator Goods / people Driver / passengers Authorities / workshops companies owner/forwarder road operators Dynamic Vehicle Vehicle Goods Infotainment Security/safetyService Planning management management tracking (Internet) services Remote Security/safety Driver time Navigation & diagnostics services management CO2 reporting traffic info. Traffic management Remote SW Pay-as-you-drive Security/safety Transport Driver security updates solutions services management (e-call) Breakdown Vehicle … Traffic, transport services management management Messaging / Social media OEM services (vehicle centric) Partner services (3rd party services & aftermarket solutions) Volvo Group Telematics
  11. 11. Transforming from partly closed solutions to a hybrid of closed and open solutions App App App Smart phones devices Dynafleet / OptiFleet – Volvo Trucks, Renault Trucks Open platform g tin Volvo LINK / Sentry – North America Truck Operation UD-Infcormation Services – UD Trucks E xis ly a rt d CareTrack - Volvo Construction Equipment App App App App P se s rm ITS4Mobility – Volvo Bus o clo /platf Vehicle integrated In development Commute Greener – AB Volvo Open platform s ion Connected Drive – BMW t olu Volvo On Call – Volvo Cars s Pay as you drive solution Ex Fleet management is ting App App App Audi Connect Vehicle integrated & closed -Vehicle centricVolvo Group Telematics
  12. 12. Example 1: Remote diagnostics - Volvo Trucks NA Revenue (image) Customer/Driver Vehicle manufacture /Dealer 4 1 Transport efficiency & convenience Increased Aftermarket /Service Sales Non-vehicle centric Increased Vehicle Sales (ex. Navigation, logistics, POI ..) (ex. Parts, finance, insurance…) 3 2 Vehicle Management Efficiency Quality and risk management Vehicle centric (ex. Warranty, Service (ex. Fuel costs, energy, safety…) contracts , lead-time reduction…) Cost SavingsVolvo Group Telematics
  13. 13. Change of Repair Process Repair processFault Code Breakdown Tow Dealer Dealer Error #1112 repair issue Volvo Technical Support use the data delivered in real time by Volvo Link to evaluate the vehicle issue before truck comes in for service. Repair instructions are sent to dealers before the vehicle arrives for service. Volvo Group Telematics
  14. 14. Example 2: Mobile apps - Volvo Cars Revenue (image) Customer/Driver Vehicle manufacture /Dealer 4 1 Transport efficiency & convenience Increased Aftermarket /Service Sales Non-vehicle centric Increased Vehicle Sales (ex. Navigation, logistics, POI ..) (ex. Parts, finance, insurance…) 3 2 Vehicle Management Efficiency Quality and risk management Vehicle centric (ex. Warranty, Service (ex. Fuel costs, energy, safety…) contracts , lead-time reduction…) Cost SavingsVolvo Group Telematics
  15. 15. Volvo On Call – Mobile app integrationOS/Emergency (e-call) Automatic/manualreakdown assistance (b-call)emote door unlockar alarm alerttolen vehicle trackingemote control functions Remote Fuel to Lock Car locator Warnings Heater empty doors Start tank
  16. 16. Important areas to consider 1. PROCESSES - Users and its related processes in the eco-system 2. VALUE - customer/user values (cost/revenue/image) 3. PARTNERS - make & buy 4. END-2-END INTEGRATION – quality assurance 5. COST – GSM roaming data costsVolvo Group Telematics
  17. 17. Volvo Group Telematics

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