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IS YOUR WORKPLACE HAPPY?
6 Steps to Reaping the Rewards of Happy Customers & Employees
Creating a happy work environment is serious business, especially when you consider its effect on productivity, profitability and turnover. So how can you take something as intangible as happiness and cultivate it in your relationships with customers and employees?
That's easy, you take steps - six, to be exact. Underneath all our rugged individuality, customers and employees share many needs that when met, lead to happiness, which leads to all sorts of other great things, like loyalty and profits and actually looking forward to Monday. Check out our latest e-book "6 Steps to Fostering Happy Reps & Customers" and learn what top business leaders are doing now to make the most of everyone's happiness.
Download this eBook and learn how to impact happiness by:
Empowering Employees to Do Their Job
Personalizing Customer Service
Listening to Employees and Customers
Giving and Soliciting Feedback
Creating a Culture of Honesty
Being Truly Grateful