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The following is part four of an ongoing fictional story, based on a true-to-life situation. (If you would like to get caught up, parts one, two, and three are also available.) The names of companies and people are fictitious, but the situations they face are the same as those faced by many companies. Perhaps, as you read the events unfolding at Gensui Acme Imaging, you will see similarities to the challenges you face as well as ways to meet them.