Dr. Sherif Tehemar
BDS/DDS, MSC, PhD, FACOMS, CSSGB

CSR Committee Chairman/ Dental Consultant & Director
Ethical Business
Environment
Community
Rights
Customers
Employee
 Equitable and practicable balance between the commercial
imperative of continuing doing business and the ethical
demands...
 Supplies are the second leading cost to
hospitals after labor in providing
patient care.
 35% - 45% of a hospital’s tot...
 The healthcare supply chain is composed of two major players
at various stages:
 Producers
 Pharmaceutical companies, ...





Quality
Price
Delivery time
Healthcare Standards
1.
2.
3.
4.
5.
6.

Preparation of a Supplier Code of Conduct
Overview and priority of suppliers
Communicate and educate
Ra...
 It is your company’s response to and recognition of
your responsibility in the supply chain, and a
guideline to your sup...
A way of starting the priority process is to divide the
suppliers into groups based on two criteria:
 The company’s relat...
 Communicate and engage with them to ensure that
they are well informed about the consequences of
not adopting CSR best p...
 Self-Assessment
 Quality
 Environment, Health & Safety
 Transparency & Accountability
 Labor Management & ethical co...
 Depending on the supplier’s strategic importance,
different measures can be applied.
 The level of cooperation,
 Audit...
 Violates one of the zero-tolerance issues
 Is unwilling to engage either through refusing to
respond or by denying acce...
Policies/Laws & Regulations
Assistance & information
Empowerment
Sector Group
Network
Chamber of Commerce
 Immediate Termination is not
a solution
 A better CSR effort would be
to encourage and persuade by
maintaining
contact
...
Will it be a voluntary act in the future?
We live by ethics & we grow by
knowledge
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Implementation of Responsible Supply Chain Management within the Healthcare Sector

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Presentation that focuses on how to implement Responsible Supply Chain Management within the Corporate Social Responsibility Context in the Healthcare Sector. The presentation showed how Dr. Soliman Hospital in Jeddah implemented CSR and responsibility concept within its supply chain.

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Implementation of Responsible Supply Chain Management within the Healthcare Sector

  1. 1. Dr. Sherif Tehemar BDS/DDS, MSC, PhD, FACOMS, CSSGB CSR Committee Chairman/ Dental Consultant & Director
  2. 2. Ethical Business Environment Community Rights Customers Employee
  3. 3.  Equitable and practicable balance between the commercial imperative of continuing doing business and the ethical demands.  Focus on sustainability and CSR, and the company needs to decide where its efforts are best employed.
  4. 4.  Supplies are the second leading cost to hospitals after labor in providing patient care.  35% - 45% of a hospital’s total operating expenses are for supplies, drugs, and consumables (McKoneSweet, et al., 2005).
  5. 5.  The healthcare supply chain is composed of two major players at various stages:  Producers  Pharmaceutical companies, medical/surgical products companies, device manufacturing/ IT products  Purchasers  Pharmaceutical wholesalers, medical/surgical distributors, independent contracted distributors, and product representatives from manufacturers
  6. 6.     Quality Price Delivery time Healthcare Standards
  7. 7. 1. 2. 3. 4. 5. 6. Preparation of a Supplier Code of Conduct Overview and priority of suppliers Communicate and educate Rank Measures towards suppliers Act
  8. 8.  It is your company’s response to and recognition of your responsibility in the supply chain, and a guideline to your suppliers on what is expected of them.  Zero-Tolerance Policy  Slave/child labor  Unsafe working condition  Inhumane treatment  Gross environmental pollution  CSR in Contracts/Policies/Manuals/Tender
  9. 9. A way of starting the priority process is to divide the suppliers into groups based on two criteria:  The company’s relationship with the supplier, and  The degree to which the supplier is empowered by the company  Local Suppliers
  10. 10.  Communicate and engage with them to ensure that they are well informed about the consequences of not adopting CSR best practices within their companies.  Communication  Group meeting  One-on-One  Supplier committee.
  11. 11.  Self-Assessment  Quality  Environment, Health & Safety  Transparency & Accountability  Labor Management & ethical conduct  Contribution to local economy & Community Investment
  12. 12.  Depending on the supplier’s strategic importance, different measures can be applied.  The level of cooperation,  Audits,  Reporting,  Questionnaires
  13. 13.  Violates one of the zero-tolerance issues  Is unwilling to engage either through refusing to respond or by denying access.  Is not inclined or able to improve its performance even after being helped.
  14. 14. Policies/Laws & Regulations Assistance & information Empowerment
  15. 15. Sector Group Network Chamber of Commerce
  16. 16.  Immediate Termination is not a solution  A better CSR effort would be to encourage and persuade by maintaining contact and thereby raising the performance of the supplier.
  17. 17. Will it be a voluntary act in the future?
  18. 18. We live by ethics & we grow by knowledge

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