RESNET National  Home Energy Audit Standard Home Energy Surveys & Audit 7 September 2009 Home InSight Solving the Case of ...
Two Categories <ul><li>Home Energy Surveys </li></ul><ul><ul><li>In-Home </li></ul></ul><ul><ul><li>On-Line </li></ul></ul...
Home Energy Survey: Purposes <ul><li>Determine General Condition of Home </li></ul><ul><li>Assess Homeowners’ Willingness ...
In-Home Energy Survey: Scope <ul><li>Visual  inspection of home’s energy features </li></ul><ul><li>Documentation of gener...
In-Home Energy Survey: Activities <ul><li>Interview </li></ul><ul><li>Estimate Generalized Energy End-Uses </li></ul><ul><...
In-Home Energy Survey: Interview <ul><li>Collect Comfort Complaints </li></ul><ul><li>Hear Energy Billing Concerns </li></...
In-Home Energy Survey:  Energy End-Uses Estimates <ul><li>Produce generalized estimate of end-uses </li></ul><ul><ul><li>B...
In-Home Energy Survey: Professional Referrals <ul><li>Inform homeowner where to find pros who do </li></ul><ul><ul><li>Dia...
In-Home Energy Survey: Standardized Reporting <ul><li>Complete Standard RESNET-Approved Form </li></ul><ul><li>Show genera...
In-Home Energy Survey: Component Observations <ul><li>Insulation Values at Walls, Floors, & Ceilings </li></ul><ul><li>Liv...
In-Home Energy Survey: Component Observations <ul><li>Major appliance age & efficiency (dishwashers, refrigerators, etc) <...
In-Home Energy Survey: Out of Scope <ul><li>Diagnostic testing  </li></ul><ul><ul><li>e.g. air infiltration, IR camera </l...
In-Home Energy Survey: Report Contents <ul><li>Data Collected During Survey </li></ul><ul><li>Whole-House Solutions Overvi...
In-Home Energy Survey: Report Contents <ul><li>Improving Building Envelope  (walls, ceilings, & floors) </li></ul><ul><ul>...
In-Home Energy Survey: Report Contents <ul><li>Generalized Improvement Opportunities </li></ul><ul><ul><li>Thermal Envelop...
On-Line Energy Survey <ul><li>Essentially same as In-Home Energy Survey </li></ul><ul><li>Performed by Homeowner at a Webs...
Diagnostic Energy Survey: Content <ul><li>Includes an In-Home Energy Survey </li></ul><ul><li>Possible Testing w/ Recorded...
Comprehensive Audit: Purpose <ul><li>Cause Improvements to be Made to House </li></ul><ul><li>Includes </li></ul><ul><ul><...
Comprehensive Audit: Evaluation <ul><li>Review Data from Previous Surveys/Audits </li></ul><ul><li>Additional Testing & Ev...
Comprehensive Audit: Limitations <ul><li>Energy Use Information Does Not Constitute Any Warranty of Energy Cost or Savings...
Standard <ul><li>Residential Energy Services Network  (RESNET) </li></ul><ul><li>RESNET Standards </li></ul><ul><ul><li>Ch...
Options Compared 7 September 2009 Home InSight Solving the Case of the Mysterious Home Condition
Comparison of Options: Location 7 September 2009 Home InSight Solving the Case of the Mysterious Home Condition <ul><li>Ho...
Comparison of Options: Home Inspection 7 September 2009 Home InSight Solving the Case of the Mysterious Home Condition <ul...
Comparison of Options: Results 7 September 2009 Home InSight Solving the Case of the Mysterious Home Condition <ul><li>Vis...
Comparison of Options: Post Survey/Audit Review 7 September 2009 Home InSight Solving the Case of the Mysterious Home Cond...
Comparison of Options: Improvement Project Support 7 September 2009 Home InSight Solving the Case of the Mysterious Home C...
Comparison of Options: Survey/Audit Professionals 7 September 2009 Home InSight Solving the Case of the Mysterious Home Co...
Home Insight’s Strategy On-Line Survey <ul><li>Provide Link on Website for Everyone </li></ul><ul><ul><li>www.HomeInSight....
Home Insight’s Strategy In-Home Survey <ul><li>Data Collected as Part of Home Inspection </li></ul><ul><ul><li>Allows Buye...
Home Insight’s Strategy Diagnostic Survey <ul><li>Essentially a  Assessment </li></ul><ul><li>On-Site Visit </li></ul><ul>...
Home Insight’s Strategy Comprehensive Audit <ul><li>Can Help Clients Start Improvements w/ Diagnostic Survey Report Only <...
Home Insight’s Strategy Project Support <ul><li>In-Home Survey </li></ul><ul><ul><li>Referral to Website for Qualified Pro...
Home Insight’s Strategy Project Support <ul><li>Scope of Work is Iterated </li></ul><ul><ul><li>Iteration is Needed Becaus...
Energy Surveys & Audits In Conclusion <ul><li>Home Energy Surveys & Audits are More Useful when Action is Taken </li></ul>...
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Home energy surveys and audits

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A progression of home energy audits available to meet a homeowners information needs as they make home performance improvements. There is an audit available for any point on the learning curve.

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Home energy surveys and audits

  1. 1. RESNET National Home Energy Audit Standard Home Energy Surveys & Audit 7 September 2009 Home InSight Solving the Case of the Mysterious Home Condition
  2. 2. Two Categories <ul><li>Home Energy Surveys </li></ul><ul><ul><li>In-Home </li></ul></ul><ul><ul><li>On-Line </li></ul></ul><ul><ul><li>Diagnostic </li></ul></ul><ul><li>Comprehensive Home Energy Audit </li></ul>7 September 2009 Home InSight Solving the Case of the Mysterious Home Condition
  3. 3. Home Energy Survey: Purposes <ul><li>Determine General Condition of Home </li></ul><ul><li>Assess Homeowners’ Willingness to Improve Home Energy Performance </li></ul><ul><li>Applies to All Home Energy Surveys </li></ul><ul><ul><li>On-Line </li></ul></ul><ul><ul><li>In-Home </li></ul></ul><ul><ul><li>Diagnostic </li></ul></ul>7 September 2009 Home InSight Solving the Case of the Mysterious Home Condition
  4. 4. In-Home Energy Survey: Scope <ul><li>Visual inspection of home’s energy features </li></ul><ul><li>Documentation of general condition, </li></ul><ul><ul><li>Building Envelope Features & Ages </li></ul></ul><ul><ul><li>Equipment types, including characteristics & ages </li></ul></ul><ul><ul><li>Appliance Characteristics </li></ul></ul><ul><ul><li>Lighting Characteristics </li></ul></ul><ul><li>Review of utility use & billing history (where available) </li></ul>7 September 2009 Home InSight Solving the Case of the Mysterious Home Condition
  5. 5. In-Home Energy Survey: Activities <ul><li>Interview </li></ul><ul><li>Estimate Generalized Energy End-Uses </li></ul><ul><ul><li>Base, Heating, and Cooling </li></ul></ul><ul><li>Inform Homeowner Where to Find Pros </li></ul><ul><li>Complete a Standardized Form </li></ul><ul><ul><li>Observe Energy Components </li></ul></ul><ul><ul><li>Make Measurements or Estimates, as appropriate </li></ul></ul><ul><li>Generalized Energy Savings Estimate </li></ul><ul><ul><li>An Audit is Needed to calculate energy savings </li></ul></ul>7 September 2009 Home InSight Solving the Case of the Mysterious Home Condition
  6. 6. In-Home Energy Survey: Interview <ul><li>Collect Comfort Complaints </li></ul><ul><li>Hear Energy Billing Concerns </li></ul><ul><li>Assess Potential to Move to a Comprehensive Home Energy Audit </li></ul><ul><li>Determine Interest in Potential Home Energy Performance Improvements </li></ul><ul><li>Share No/Low Cost DIY Improvements </li></ul>7 September 2009 Home InSight Solving the Case of the Mysterious Home Condition
  7. 7. In-Home Energy Survey: Energy End-Uses Estimates <ul><li>Produce generalized estimate of end-uses </li></ul><ul><ul><li>Base, heating, and cooling </li></ul></ul><ul><li>Request energy bills from homeowners </li></ul><ul><ul><ul><ul><ul><li>OR </li></ul></ul></ul></ul></ul><ul><li>Request permission to get data from utility companies </li></ul>7 September 2009 Home InSight Solving the Case of the Mysterious Home Condition
  8. 8. In-Home Energy Survey: Professional Referrals <ul><li>Inform homeowner where to find pros who do </li></ul><ul><ul><li>Diagnostic Home Energy Surveys </li></ul></ul><ul><ul><li>Comprehensive Home Energy Audits </li></ul></ul><ul><ul><li>Qualified home performance contractors </li></ul></ul>7 September 2009 Home InSight Solving the Case of the Mysterious Home Condition
  9. 9. In-Home Energy Survey: Standardized Reporting <ul><li>Complete Standard RESNET-Approved Form </li></ul><ul><li>Show general range of energy efficiency based on specific criteria </li></ul><ul><ul><li>Insulation </li></ul></ul><ul><ul><li>Equipment age </li></ul></ul><ul><ul><li>General condition </li></ul></ul><ul><ul><li>Energy Use & Costs </li></ul></ul><ul><li>Example: DOE’s Home Energy Saver </li></ul><ul><ul><li>http://hes.lbl.gov </li></ul></ul>7 September 2009 Home InSight Solving the Case of the Mysterious Home Condition
  10. 10. In-Home Energy Survey: Component Observations <ul><li>Insulation Values at Walls, Floors, & Ceilings </li></ul><ul><li>Living Space Area (square footage) </li></ul><ul><li>Approximate house age </li></ul><ul><li>HVAC Equipment Type, Model, & Location </li></ul><ul><li>Ductwork Type, Location, Insulation Values, & Joint Condition </li></ul><ul><li>Foundation Type: Crawlspace, Basement, or Slab </li></ul><ul><li>Common air leakage sites </li></ul>7 September 2009 Home InSight Solving the Case of the Mysterious Home Condition
  11. 11. In-Home Energy Survey: Component Observations <ul><li>Major appliance age & efficiency (dishwashers, refrigerators, etc) </li></ul><ul><li>Light fixture number and types </li></ul><ul><li>Portable Lamps </li></ul><ul><li>Evidence of Condensation </li></ul><ul><li>Exhaust Fan Presence, Location, & Their Vent Terminal Location </li></ul><ul><li>Combustion appliance presence, type, condition, and installation </li></ul>7 September 2009 Home InSight Solving the Case of the Mysterious Home Condition
  12. 12. In-Home Energy Survey: Out of Scope <ul><li>Diagnostic testing </li></ul><ul><ul><li>e.g. air infiltration, IR camera </li></ul></ul><ul><li>Quantification </li></ul><ul><ul><li>Air Infiltration </li></ul></ul><ul><ul><li>Duct Leakage </li></ul></ul><ul><ul><li>Ventilation </li></ul></ul><ul><li>Combustion Appliance Testing </li></ul><ul><li>Accurate energy savings </li></ul>7 September 2009 Home InSight Solving the Case of the Mysterious Home Condition
  13. 13. In-Home Energy Survey: Report Contents <ul><li>Data Collected During Survey </li></ul><ul><li>Whole-House Solutions Overview </li></ul><ul><ul><li>How a house works as a system </li></ul></ul><ul><ul><li>How to prioritize improvements </li></ul></ul><ul><li>Quality Installation of HVAC Equipment </li></ul><ul><ul><li>Equipment sizing </li></ul></ul><ul><ul><li>Duct Sealing </li></ul></ul><ul><ul><li>Refrigerant Charge </li></ul></ul><ul><ul><li>Airflow </li></ul></ul>7 September 2009 Home InSight Solving the Case of the Mysterious Home Condition
  14. 14. In-Home Energy Survey: Report Contents <ul><li>Improving Building Envelope (walls, ceilings, & floors) </li></ul><ul><ul><li>Air Sealing </li></ul></ul><ul><ul><li>Insulation Levels </li></ul></ul><ul><li>How to Get a Comprehensive Energy Audit </li></ul><ul><li>Overview of ENERGY STAR products </li></ul><ul><li>Other Benefits Besides Energy Efficiency </li></ul><ul><ul><li>Health, Safety, Building Durability, Comfort </li></ul></ul><ul><ul><li>Lower Carbon Footprint </li></ul></ul><ul><li>Discussion of Combustion Safety Concerns </li></ul><ul><li>Safety Notices </li></ul>7 September 2009 Home InSight Solving the Case of the Mysterious Home Condition
  15. 15. In-Home Energy Survey: Report Contents <ul><li>Generalized Improvement Opportunities </li></ul><ul><ul><li>Thermal Envelope </li></ul></ul><ul><ul><li>Mechanical Equipment </li></ul></ul><ul><ul><li>Lighting </li></ul></ul><ul><ul><li>Appliances </li></ul></ul><ul><li>Limitations </li></ul><ul><ul><li>Detailed Statement of Work is not prepared </li></ul></ul><ul><ul><ul><li>Must be prepared by certified professionals </li></ul></ul></ul><ul><ul><ul><li>Diagnostic testing may be required to determine it </li></ul></ul></ul>7 September 2009 Home InSight Solving the Case of the Mysterious Home Condition
  16. 16. On-Line Energy Survey <ul><li>Essentially same as In-Home Energy Survey </li></ul><ul><li>Performed by Homeowner at a Website </li></ul>7 September 2009 Home InSight Solving the Case of the Mysterious Home Condition
  17. 17. Diagnostic Energy Survey: Content <ul><li>Includes an In-Home Energy Survey </li></ul><ul><li>Possible Testing w/ Recorded Results </li></ul><ul><ul><li>Air Infiltration through walls, ceilings, & floors </li></ul></ul><ul><ul><li>Duct air leakage </li></ul></ul><ul><ul><li>Combustion Safety </li></ul></ul><ul><ul><li>Other Optional (e.g., IR Camera) </li></ul></ul><ul><ul><li>Tests are only completed if safe to do so </li></ul></ul><ul><li>Statement of Work may be provided </li></ul><ul><li>Again, calculated savings are not provided </li></ul><ul><ul><li>Requires a Comprehensive Audit </li></ul></ul>7 September 2009 Home InSight Solving the Case of the Mysterious Home Condition
  18. 18. Comprehensive Audit: Purpose <ul><li>Cause Improvements to be Made to House </li></ul><ul><li>Includes </li></ul><ul><ul><li>Evaluation </li></ul></ul><ul><ul><li>Performance Testing </li></ul></ul><ul><ul><li>Proposed Improvements </li></ul></ul>7 September 2009 Home InSight Solving the Case of the Mysterious Home Condition
  19. 19. Comprehensive Audit: Evaluation <ul><li>Review Data from Previous Surveys/Audits </li></ul><ul><li>Additional Testing & Evaluation, As Required </li></ul><ul><li>Combustion Safety Testing </li></ul><ul><li>Computerized Simulation Analysis of House </li></ul><ul><li>Calculate Energy & Environmental Savings </li></ul><ul><li>To </li></ul><ul><li>Create Scope of Work </li></ul>7 September 2009 Home InSight Solving the Case of the Mysterious Home Condition
  20. 20. Comprehensive Audit: Limitations <ul><li>Energy Use Information Does Not Constitute Any Warranty of Energy Cost or Savings </li></ul><ul><li>Inspections </li></ul><ul><ul><li>Not Technically Exhaustive </li></ul></ul><ul><ul><li>Won’t Identify Concealed or Latent Defects </li></ul></ul><ul><ul><li>Do Not Cover the Scope of a Home Inspection </li></ul></ul><ul><ul><ul><li>Structure, Electrical, Plumbing, HVAC, Etc. </li></ul></ul></ul><ul><ul><ul><li>Focus is on Energy Only </li></ul></ul></ul><ul><ul><li>Not Applicable to Building Design & Construction Features (other than those for energy) </li></ul></ul>7 September 2009 Home InSight Solving the Case of the Mysterious Home Condition
  21. 21. Standard <ul><li>Residential Energy Services Network (RESNET) </li></ul><ul><li>RESNET Standards </li></ul><ul><ul><li>Chapter Seven </li></ul></ul><ul><ul><ul><li>700 RESNET Standards for Home Energy Audits </li></ul></ul></ul><ul><li>http://www.NatRESNET.org/audit/default.htm </li></ul>7 September 2009 Home InSight Solving the Case of the Mysterious Home Condition
  22. 22. Options Compared 7 September 2009 Home InSight Solving the Case of the Mysterious Home Condition
  23. 23. Comparison of Options: Location 7 September 2009 Home InSight Solving the Case of the Mysterious Home Condition <ul><li>Homeowner </li></ul><ul><ul><li>DIY completion of survey at a website </li></ul></ul><ul><ul><li>Great start on journey to home improvement </li></ul></ul><ul><li>Professional </li></ul><ul><ul><li>Objective about what is present </li></ul></ul><ul><ul><li>Understands how energy features work together </li></ul></ul><ul><ul><li>Can answer specific questions </li></ul></ul><ul><ul><li>Begin “Building Consultant for Life” Relationship </li></ul></ul>
  24. 24. Comparison of Options: Home Inspection 7 September 2009 Home InSight Solving the Case of the Mysterious Home Condition <ul><li>Visual Inspection can part of Home Inspection </li></ul><ul><ul><li>Provide Data for Buyer to use on-line survey </li></ul></ul><ul><ul><li>Can complete In-Home Survey for Buyer </li></ul></ul><ul><li>In-Home Survey is Modified Home Inspection </li></ul><ul><ul><li>Useful for exploring range of opportunities </li></ul></ul><ul><li>Diagnostics Help Set Improvement Priorities </li></ul>
  25. 25. Comparison of Options: Results 7 September 2009 Home InSight Solving the Case of the Mysterious Home Condition <ul><li>Visual Inspection Highlights Opportunities </li></ul><ul><li>Diagnostic Testing Helps Set Priorities </li></ul><ul><li>Comprehensive Audits </li></ul><ul><ul><li>It’s Consultation for Improvement Activities </li></ul></ul><ul><ul><li>Allows exploration of Improvement Options </li></ul></ul><ul><ul><li>Testing after Improvements Validate Results </li></ul></ul><ul><ul><li>Assistance with Working w/ Contractors </li></ul></ul>
  26. 26. Comparison of Options: Post Survey/Audit Review 7 September 2009 Home InSight Solving the Case of the Mysterious Home Condition <ul><li>Post Survey/Audit Review:Imperative! (Client gets smarter) </li></ul><ul><ul><li>Client is Overwhelmed at Beginning </li></ul></ul><ul><ul><li>Client Flooded w/ Information During Home Visit </li></ul></ul><ul><ul><li>Client Needs Time to Absorb What it All Mean </li></ul></ul>
  27. 27. Comparison of Options: Improvement Project Support 7 September 2009 Home InSight Solving the Case of the Mysterious Home Condition <ul><li>Most Energy Improvements not Pursued </li></ul><ul><ul><li>Client Overwhelmed </li></ul></ul><ul><ul><li>Client Overcome by Sticker Shock </li></ul></ul><ul><ul><li>Multiple Contractor Proposals Conflict </li></ul></ul><ul><li>Client Needs Help w/ Contractors </li></ul><ul><ul><li>Statement of Work (SOW) to fit Client: Iterate! </li></ul></ul><ul><ul><li>Need to explore contractor options w/ Consultant </li></ul></ul><ul><ul><li>Ideally, Consultant is a Liaison for Both Parties </li></ul></ul>
  28. 28. Comparison of Options: Survey/Audit Professionals 7 September 2009 Home InSight Solving the Case of the Mysterious Home Condition <ul><li>Home Energy Survey Professional </li></ul><ul><ul><li>Conducts In-Home Energy Surveys </li></ul></ul><ul><li>Diagnostic Home Energy Survey Professional </li></ul><ul><ul><li>Conducts Diagnostic Home Energy Surveys </li></ul></ul><ul><li>Certified Home Energy Rater </li></ul><ul><ul><li>HERS Rater </li></ul></ul>
  29. 29. Home Insight’s Strategy On-Line Survey <ul><li>Provide Link on Website for Everyone </li></ul><ul><ul><li>www.HomeInSight.biz </li></ul></ul><ul><ul><li>To the only one available right now </li></ul></ul><ul><ul><ul><li>Department of Energy’s Home Energy Saver </li></ul></ul></ul><ul><ul><ul><li>http://hes.lbl.gov </li></ul></ul></ul><ul><li>Provide Data to Buyer’s so They Can Do It </li></ul><ul><ul><li>Provide Inspection Data </li></ul></ul><ul><ul><li>Encourage them to get Billing Data </li></ul></ul><ul><li>Quote Diagnostic Survey to Buyers </li></ul><ul><ul><li>Follow-Up 2 Months after Closing </li></ul></ul>7 September 2009 Home InSight Solving the Case of the Mysterious Home Condition
  30. 30. Home Insight’s Strategy In-Home Survey <ul><li>Data Collected as Part of Home Inspection </li></ul><ul><ul><li>Allows Buyer to Do On-Line Survey </li></ul></ul><ul><ul><li>Advantage: Avoids Cost During Purchase Process </li></ul></ul><ul><li>Offered as Alternative over Diagnostic Survey </li></ul><ul><ul><li>Starts Improvement Process at Lower Cost </li></ul></ul><ul><ul><li>Allows Homeowner Time to Understand </li></ul></ul><ul><ul><li>Referral on Website for Professional Referrals </li></ul></ul><ul><ul><li>Provide Quote for Diagnostic Survey </li></ul></ul><ul><li>On-Site Inspection (as a separate inspection) </li></ul><ul><ul><li>~1 Hour/1000 sqft + 1 Hour (3.0-Hour Minimum) </li></ul></ul><ul><ul><li>Cost similar to a Home Inspection </li></ul></ul>7 September 2009 Home InSight Solving the Case of the Mysterious Home Condition
  31. 31. Home Insight’s Strategy Diagnostic Survey <ul><li>Essentially a Assessment </li></ul><ul><li>On-Site Visit </li></ul><ul><ul><li>Twice the Length of a Home Inspection </li></ul></ul><ul><ul><ul><li>2 Hours / 1000 sqft + 1 Hour (5-Hour Minimum) </li></ul></ul></ul><ul><ul><li>Cost similar to Home Inspection + Fee/Test </li></ul></ul><ul><ul><ul><li>Testing: Air Infiltration/Duct Leakage/Combustion Safety </li></ul></ul></ul><ul><ul><ul><li>Additional Fees for Assistants above ~4000 sqft </li></ul></ul></ul><ul><ul><ul><li>Discount w/ Previously Completed In-Home Survey </li></ul></ul></ul><ul><li>Post Survey Review </li></ul><ul><ul><li>~1.5 hr On-Site Revisit or Webinar w/ All Owners </li></ul></ul><ul><ul><ul><li>Success Depends on Undivided Attention </li></ul></ul></ul>7 September 2009 Home InSight Solving the Case of the Mysterious Home Condition
  32. 32. Home Insight’s Strategy Comprehensive Audit <ul><li>Can Help Clients Start Improvements w/ Diagnostic Survey Report Only </li></ul><ul><ul><li>HERS Rating is Expensive & Unnecessary to Prioritize Improvements </li></ul></ul><ul><li>When to Use Complete Comprehensive Audit </li></ul><ul><ul><li>Remodeling </li></ul></ul><ul><ul><li>HERS Rating for Resale Purposes </li></ul></ul><ul><ul><li>Cost-Benefit Analysis </li></ul></ul><ul><ul><li>Mortgage Loans </li></ul></ul>7 September 2009 Home InSight Solving the Case of the Mysterious Home Condition
  33. 33. Home Insight’s Strategy Project Support <ul><li>In-Home Survey </li></ul><ul><ul><li>Referral to Website for Qualified Professionals </li></ul></ul><ul><li>Diagnostic Survey  Comprehensive Audit </li></ul><ul><ul><li>Survey Does Not Provide a Scope of Work </li></ul></ul><ul><ul><ul><li>Product of a Survey is a Prioritized Scorecard </li></ul></ul></ul><ul><ul><ul><li>When a Scope of Work is Requested, it’s an Audit </li></ul></ul></ul><ul><li>Comprehensive Audit </li></ul><ul><ul><li>Consulting </li></ul></ul><ul><ul><ul><li>Throughout Entire Project, Including Test-Out </li></ul></ul></ul>7 September 2009 Home InSight Solving the Case of the Mysterious Home Condition
  34. 34. Home Insight’s Strategy Project Support <ul><li>Scope of Work is Iterated </li></ul><ul><ul><li>Iteration is Needed Because Homeowners Understanding improves over Time </li></ul></ul><ul><ul><li>Must fit Homeowner’s goals & financial abilities </li></ul></ul><ul><ul><li>Contractors recommended after Initial Iterations </li></ul></ul><ul><ul><li>More Iterations Needed after Proposals Received </li></ul></ul><ul><ul><li>Revisions as Project Progresses </li></ul></ul><ul><li>Consulting Fees </li></ul><ul><ul><li>Homeowners: Hourly Fees </li></ul></ul><ul><ul><li>Contractors: Percentage of Total Invoice </li></ul></ul>7 September 2009 Home InSight Solving the Case of the Mysterious Home Condition
  35. 35. Energy Surveys & Audits In Conclusion <ul><li>Home Energy Surveys & Audits are More Useful when Action is Taken </li></ul><ul><ul><li>Focus Must be on What Homeowner Can Do </li></ul></ul><ul><ul><li>Focus Must Address Homeowners’ Urgent Needs </li></ul></ul><ul><ul><li>Consultant Must Educate Homeowners over Time </li></ul></ul><ul><li>Process Starts with First Steps </li></ul><ul><ul><li>Initial Homeowner Curiosity & Research </li></ul></ul><ul><ul><li>Incremental Surveys Lead to Improvement </li></ul></ul><ul><ul><li>Engagement can start at any Level </li></ul></ul>7 September 2009 Home InSight Solving the Case of the Mysterious Home Condition

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