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  1. 1. Fraudulent Phone Pitches Target Businesses
  2. 2. Telemarketing is a serious crime <ul><li>Fraudulent telemarketers are hardened criminals </li></ul><ul><li>They rob with phones instead of guns </li></ul><ul><li>Avoid becoming victim and help stop fraud </li></ul><ul><li>Recognize danger signs </li></ul>
  3. 3. It can happen to anyone <ul><li>Fraud victims include police, lawyers, doctors, teachers, accountants, homemakers </li></ul><ul><li>A scam for everyone </li></ul><ul><li>Con artists use same tactics as legitimate marketers – being friendly, getting people excited, creating sense of urgency </li></ul>
  4. 4. Danger signs of fraud <ul><li>Promises easy ways to make money, borrow money, or win money </li></ul><ul><li>Demands immediate action </li></ul><ul><li>Refuses to send written information </li></ul><ul><li>Uses scare tactics </li></ul><ul><li>Wants money sent to wire or courier </li></ul>
  5. 5. Consumers aren’t the only targets <ul><li>Businesses targeted, large and small </li></ul><ul><li>All employees need to know the danger signs of fraud </li></ul><ul><li>Be familiar with common scams </li></ul>
  6. 6. Watch out for these pitches <ul><li>Common scams reported to National Consumers League’s National Fraud Information Center </li></ul><ul><li>Prize promotions </li></ul><ul><li>Advance fee loans </li></ul><ul><li>Telephone slamming </li></ul><ul><li>Nigerian money offers </li></ul><ul><li>Office supply sales </li></ul><ul><li>Charities </li></ul><ul><li>Internet services </li></ul>
  7. 7. Prize Promotions <ul><li>The pitch: You won a fabulous prize, but you must pay or buy something to get it </li></ul><ul><li>The scam: You pay and don’t get anything, or you get a cheap trinket. If you bought products to get the prize, they are substandard </li></ul>
  8. 8. Advance Fee Loans <ul><li>The pitch: Get a loan, guaranteed, even if your credit is bad </li></ul><ul><li>The scam: You pay but never get a loan – you just lose your money </li></ul>
  9. 9. Telephone Slamming <ul><li>The pitch: Get a great new billing plan from your phone company </li></ul><ul><li>The scam: The caller is an imposter and your “yes” answer has been used to switch your phone service to another company </li></ul>
  10. 10. Nigerian Money Offers <ul><li>The pitch: Help me move a fortune from Africa and I’ll give you a big slice of it </li></ul><ul><li>The scam: You pay “transfer” and “legal” fees to move the money to your bank account, but no money is every deposited – money is taken out of your account instead </li></ul>
  11. 11. Office Supply Sales <ul><li>The pitch: Get a great deal from your supplier before prices go up </li></ul><ul><li>The scam: The caller is an imposter, and if you get any supplies at all, they are inferior </li></ul>
  12. 12. Charities Scams <ul><li>The pitch: Help the disadvantaged, support your local police, aid disaster victims </li></ul><ul><li>The scam: The charity doesn’t exist, or most of the money goes to a professional fundraiser, not to the charity </li></ul>
  13. 13. Internet Services <ul><li>The pitch: We’ll give you a great deal on Internet access, help set up a Web site, put you in a location with lots of traffic, arrange for online payments </li></ul><ul><li>The scam: You never get the services or claims of profits are grossly inflated </li></ul>
  14. 14. Protect your business <ul><li>Don’t be pressured to act immediately </li></ul><ul><li>Ask for written information </li></ul><ul><li>Check unknown companies with state or local consumer protection agency and the Better Business Bureau </li></ul><ul><li>Get references for businesses that have purchased same services, ask if they are satisfied </li></ul>
  15. 15. Play it safe <ul><li>Designate specific employees to handle orders, pay bills </li></ul><ul><li>Before paying, make sure order authorized and goods or services received </li></ul><ul><li>Pay the safest way – with a credit card – because you can dispute charges if promises not kept </li></ul>
  16. 16. Help stop telemarketing fraud <ul><li>Report it quickly, even if you haven’t lost any money </li></ul><ul><li>Call the National Fraud Information Center toll-free, (800) 876-7060, or go to </li></ul><ul><li>Information helps shut down fraudulent operators and protect others </li></ul>
  17. 17. Get more information <ul><li>The NFIC provides information about frauds targeting businesses at: </li></ul><ul><li>The Federal Trade Commission also offers educational materials at </li></ul>