How work really gets done

12,456 views

Published on

I designed this presentation as a thought starter for groups of people who believe work gets done via well defined rules, hierarchies and the ability to refer to the best practice database. This presentation challenges all that and encourages the audience to rethink how work really gets done.

This is an "in person presentation". I'm happy to share the hand out notes as well if anyone is interested.

I'm from Melbourne, Australia.

Published in: Education, Business
3 Comments
33 Likes
Statistics
Notes
  • Jogando.net 16
    o MELHOR SERVIDOR DE MU ONLINE DO BRASIL! Season 6 Ep. 3
    em todos os Servers. Sendo 7 servers diferenciados proporcionando sua diversão.
    Conheça também o site de Animes Cloud: www.animescloud.com ,mais de 20.000 videos online. ENTRE JÁ NO SITE : www.jogando.net/mu/ >> CADASTRE-SE E GANHE 5 DIAS DE VIP 1ª Mega Maratona Jogando.net ~> MAIS DE 30 DIAS DE EVENTOS .
    Curta nossa página no Facebook : www.facebook.com/pages/jogandonet/3710275296185
    By: talula
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
  • Exceptional presentation. Very clear together with helpful
    Sharika
    http://winkhealth.com http://financewink.com
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
  • I was reminded by my friend, Les Posen, that I used a slide he sent me in this presentation. So I have added a note of thanks to this presentation, which I should have done in version 1.
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
No Downloads
Views
Total views
12,456
On SlideShare
0
From Embeds
0
Number of Embeds
75
Actions
Shares
0
Downloads
0
Comments
3
Likes
33
Embeds 0
No embeds

No notes for slide
  • In 2001 I worked for IBM in a small research centre called the Cynefin Centre for Organisational Complexity. One of the things we had developed was ways to collect and make sense of the stories people tell in the workplace. At this time IBM Europe was conducting a fairly traditional mission, vision, values exercise and to test our method we collected stories from staff that revealed the values in action. The two values that emerged were: Don’t buck the system, and Be true to your networks As we all know much of our work gets done via our informal networks rather than through formal channels. Even the formal channels are lubricated with social capital. The problem for managers is that these connections are difficult to see and therefore difficult to improve. As work gets more complex and things speed up this move to the informal is getting stronger. The problem for leaders attempting to improve the way works gets done is that these informal channels are largely invisible.
  • How work really gets done

    1. 1. How work really gets done by Shawn Callahan
    2. 2. “ Our YahooGroups site has gone!”
    3. 3. More jobs require tacit interaction Beardsley, Scott C., Bradford C. Johnson, and James M. Manyika. 2006. Competitive advantage from better interactions. The McKinsey Quarterly (2):53-63.
    4. 4. Performance is increasingly more unpredictable Beardsley, et. al (2006)
    5. 5. Abundance  Asia  Automation Pink, Daniel. 2005. A Whole New Mind . Sydney: Allen & Unwin.
    6. 6. Thanks to Les Posen for this slide
    7. 7. “ I haven't got the intellectual capacity or the time or energy to actually manufacture all these pieces of jigsaw, but I know where I can find them. I go and I see amazing science being done, I think, ‘Whoa, can we work together? Because that is one of the pieces of the jigsaw, I can see that it will fit and I can see I can help you with maybe a little bit of yours but you can help me with mine.’” Fiona Wood , Scientist and 2 005 Australian of the Year ABC Talking Heads http://www.abc.net.au/talkingheads/txt/s1711934.htm
    8. 8. Team  Community  Network C o l l a b o r a t i o n
    9. 10. Noticing… and enhancing
    10. 11. Changing social networks through Open Space
    11. 12. Awareness of Passion networks before meeting
    12. 13. Awareness of Passion networks after meeting
    13. 14. Preparing people to see a social network
    14. 15. People who help you solve difficult problems by site
    15. 16. Innovation consistently making small improvements
    16. 18. Noticing… and enhancing
    17. 19. > Design > Symphony > Empathy > Play > Story > Meaning > Relationships Pink, Daniel. 2005. A Whole New Mind . Sydney: Allen & Unwin.
    18. 20. Wenger, Etienne. 2005. Communities of Practice. In Knowledge Management Australia . Sydney.
    19. 21. I am a …
    20. 23. Thanks to Bob Sutton for crow picture

    ×