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Shatanik Roy Chowdhury Mob: + 91 8860056663 / 9051031278
Intent to build career in Banking Operations Management with a leading organization of
repute in Banking and Financial Services industry.
A competent professional with more than 2 years of experience in :
Electronic fund transfer through SWIFT messaging network.
Payments processing through wire transfers.
Accounts reconciliation and fund settlement.
Trade & FX Payments.
KYC & AML policies.
Payment compliance: FATF, OFAC, SOXA
Euro zone and UK clearing systems like TARGET2, SEPA clearing, CHAPS, and BACS.
RTGS, NEFT Payment system, ECS and FEMA guidelines.
MIS Reporting & Documentation.
Expertise in inward and outward customer initiated payments in multiple currencies
through various clearing systems.
Well versed with cash channels: Access Direct, Access Online.
Acting as the primary focal point for branch (UK), platinum client service and high value
monitoring teams placed in Amsterdam.
Designing of up to date capability matrix, Productivity Index and Workflow Matrix.
Responsible for maintaining productivity tracker of my team
Preparing MIS reports to provide feedback to top management on business operations.
Attend to New Swift Queries and close the claims, which come from various banks with
charges type BEN, OUR or SHA.
Accountable of processing high volume of billing payments (Invoice payments from our
clients) every month.
Imparting training to new hires on end-to-end payment concepts.
Responsible of providing monthly completed transactions (as a sample) to internal control
department for internal audit purpose.
Since 25th March.2013 with The Royal Bank of Scotland NV; New Delhi as a Process
Associate, Department – C&IB (Corporate & Institutional Banking) Corporate Payments
Successfully dealing with STP optimization of exception payments.
Ensuring proper e-filling of documents such as manual payment orders and daily outgoing
reports, broadcast messages after every fifteen days for required audit purpose.
Working in coordination with the relationship managers of platinum clients to release high
value transactions without any delay or discrepancies.
Interacted with the Client Service representatives for a premium client for helping with the correct
format of routing code for the beneficiary bank that reduced ten percent of our daily volumes.
Previously those payments were falling Non STP (Manual Intervention) due to incorrect
Member of the team that received “Cheers for Peers” award thrice – i.e. processing
payments with zero error in an entire month.
Received spot Ovation in the team as a new comer for the month of June’13 for quickly
grasping subject knowledge along with handling good of volume of payments consistently
with required quality.
Received corporate appreciation award for successfully processing high volume of
payments that got nacked (Non-Acknowledged) due to technical issue.
Received appreciation from BU Head for taking an active role in releasing 226 payments
manually within three hours of cut-off time.
Cleared Cash Skill Assessments level 1 and 2, Reconciliation assessment and Authorizer
test at first attempt.
Undergone L&D trainings in like Working in Teams & Interacting with Confidence, Time
Management Corporate Banking, and Effective Communication skills
Participated in LEAN session to get a clear insight that how it impacts our daily work load
and make us more customers centric.
Participated in Work Out Session on the topic “ How to increase the STP rate (no manual
intervention) of payments
PGDM (Marketing & Operations) from IILM College of Management Studies; Greater
Graduation in BCA from West Bengal University of Technology.
AISSCE (+2) from Central Model School Barrack pore.
AISSE from the Good Shepherd Mission School; Kolkata.
Date of Birth : 4th November; 1989
Father’s Name : Mr. S.P.Roy Chowdhury
Marital Status : Single
Interest : Listening Music, Passionate about sports
Place of Birth : Kolkata
Language Known : English, Hindi, Bengali.
(Shatanik Roy Chowdhury)
Place: New Delhi