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Effective Communication

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Effective Communication

  1. 1. CARIBBEAN JUNIOR COMMAND AND STAFF COURSE Effective Communications Com-10.LDE
  2. 2. “I know you think you understand what you thought I said, but I'm not sure you realize that what you heard is not what I meant" - Anonymous
  3. 3. Scope • What is communication? • Communications vs effective communications • The communications process • Barriers to communication
  4. 4. Communication • An act or instance of transmitting information; • A verbal or written message; • A process by which information is exchanged between individuals through a common system of symbols, signs or behaviour.
  5. 5. Why Communicate? • Entertain • Inform • Direct • Persuade • Inspire
  6. 6. “No (military) operation can be undertaken efficiently by leaders who do not understand and apply communications skills to their daily tasks. Command is impossible without leadership, and leadership is dependent on skill in communicating.” - U.S.A. Leadership Training
  7. 7. Methods of Communicating Speaking Seeing Listening Writing Non verbal
  8. 8. THE COMMUNICATION PROCESS Sender Receiver Static (Interference) Idea
  9. 9. Barriers to Effective Communication
  10. 10. Effective Communications • Clear purpose • Correct methods • Minimal distortions • Correct Interpretation

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