The document outlines 10 qualities of an effective project manager: 1) inspires team members and envisions project success, 2) effectively communicates goals and responsibilities, and 3) earns trust through ethical practices. Additional qualities include demonstrating proficiency in motivating teams, displaying enthusiasm, delegating tasks, solving problems calmly, building team skills, and showing empathy for team members' lives outside work.

1. 10 Qualities of a
Project Manager
SHANNON MOUTON GRAY
MARKETING AND COMMUNICATIONS STRATEGIST

2. 1. INSPIRES
 Enables team members to feel they have a real stake in the project.
 Envisions the project’s success and has the ability to articulate it.
 Thrives on change and strives for excellence.
(c) Shannon Mouton Gray 2018

3. 2. COMMUNICATES
 Effectively communicates with all
stakeholders.
 Articulates goals, roles, responsibilities,
expectations and feedback.
 Serves as the team’s link to the larger
organization.
 Negotiates and persuades to ensure the
team’s and project’s success.
 Acknowledges individual and team
achievements.
(c) Shannon Mouton Gray 2018

4. 3. SHOWS INTEGRITY
 Walks the talk and earns trust of stakeholders.
 Remembers that actions—not words—set the standard for the team.
 Demands commitment and demonstrates ethical practices.
 Rewards those who exemplify ethical standards and practices.
(c) Shannon Mouton Gray 2018

5. (c) Shannon Mouton Gray 2018

6. 4. DEMONSTRATES PROFICIENCY
 Ability to challenge, motivate, enable, educate, model and encourage.
 Aptitude to successfully lead others to use their skills and expertise.
(c) Shannon Mouton Gray 2018

7. 5. DISPLAYS ENTHUSIASM
 Exudes confidence that the stakeholders can believe in and the team wants to
share in.
 Exemplifies a can-do attitude in words and deeds.
 Commits to the project’s goals, and optimistically expresses commitment to
them.
(c) Shannon Mouton Gray 2018

8. 6. DELEGATES DEMONSTRATES TRUST IN
OTHERS THROUGH ACTIONS
(c) Shannon Mouton Gray 2018

9. 7. SOLVES PROBLEMS

10. 8. KEEPS COOL, CALM & COLLECTED
 Sees opportunities where others see problems.
 Takes challenges in stride.
 Focuses on how to make lemonade.
(c) Shannon Mouton Gray 2018

11. 9. POSSESSES TEAM-BUILDING SKILLS
 Understands the individual styles of each team member.
 Knows how and when to capitalize on a team member’s unique skillset.
 Holds the team together in common purpose toward the objective.
(c) Shannon Mouton Gray 2018

12. 10. SHOWS EMPATHY
ACKNOWLEDGES AND
UNDERSTANDS THAT TEAM
MEMBERS HAVE LIVES OUTSIDE
OF WORK
(c) Shannon Mouton Gray 2018

13.  Shannon Mouton Gray
 ShannoMoutonGray.me
 @ShannonRenee
 Linkedin.com/in/shannonmoutongray
 Facebook.com/shannonrmouton
(c) Shannon Mouton Gray 2018