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Open Chain Conformance : An Infosys Case Study
Shuvajit Mitra & Ananth Vishnu
© 2019 Infosys Limited, India
2
1) Introduction
Infosys is a global leader in next-generation digital services and consulting enabling clients in 45 countries in 190 locations
to navigate their digital transformation spanning over three decades of experience in managing & transforming the
systems and workings of global enterprises, steering our clients through their digital journey.
At Infosys, we have adopted usage and deployment of OSS in our solutions and products extensively to be in the forefront
of technological innovation, improved time-to-market in our GTM strategy, save costs & resources and, most importantly
to meet our customer’s expectations, and has become the first organization in INDIA to achieve the Open Chain 2.0
Specification standard.
© 2019 Infosys Limited, India
3
Challenges
Overarching Organizational Challenge :
Infosys Ltd is a large and diversified organization with over 230K employees, with 90% of employees engaged in software
development, support & management. This creates confusion, misunderstanding, and incorrect assumptions in the usage of
Open Source due to inadequate OSS licensing experience, ultimately leading to compliance complications and related risks w.r.t
Intellectual Property and contractual obligations.
Procedural & conceptual inadequacy analyzed :
Customers demand to use, verify and comply with OSS in transparent manner in the deliverables and solutions provided
to them. This required methodical compliance checks, a strong system for artifact storage, obligation management and
license validation to be carried out by the Infosys for all its solutions.
Organization wide process which was not systematic and predictable. This led to some differences in process & policy
adherence among multitude of teams. Infosys wanted to make it consistent and repeatable to be followed as a systemic
and institutionalized process across the organization
Lack of understanding in the concepts of OSS licensing vis-s-vis traditional proprietary licensing to manage inbound
software, internal usage, and further distribution to customers, partners and suppliers.
Establishing roles and accountability in supervisory level, with appropriate conceptual knowledge of OSS licensing
compliance and competencies.
© 2019 Infosys Limited, India
4
Solution & OpenChain Conformance
In order to address the challenges, Infosys IP team engaged with the OpenChain Project to assess our
compliance practices and identify gaps to be in consonance with industry standard practices.
Trainings
Open Source training & assessment program — developed by the IP team for classroom sessions and online modules
Provides a simple and comprehensive knowledge of OSS licensing, governance models & contribution process.
Tracking system to record the uptake of trainings by engineers & managers- reports shared with leadership
Frequent leverage of organization wide communication channels in order to promote the education & trainings
Conformance Analysis
Assess our Open Source Policy, IP check & certification process (which includes OSS compliance check) and establish
accountability system, to attain the key requirements of OpenChain Specification for our open source license compliance
program to become more predictable, understandable and efficient.
A codified & regulated system for enablement of Open Source contribution by developers to various communities.
A strong system for artifact storage, obligation management and license validation that is carried out by the organization
for all its solutions..
© 2019 Infosys Limited, India
5
Benefits
Through OpenChain Conformance, a transparent and
demonstrable OSS compliance process in software
development & procurement is showcased by Infosys for its
solutions & products for all the open source components to
customers & partners.
For Infosys, the future strategy is broader
development and deployment plan across multiple
Infosys solutions, products and platforms by
systemic, streamlined and established process.
Infosys can use OpenChain certification in its
software supply chain, leveraging the solution as an
assurance of quality in re-usable software solutions
that can only be accomplished using open source
software.
This conformance certification will help Infosys to
showcase it achieving global standards in compliant
usage of OSS, trust among its customers and
stakeholders in the industry, and add brand value as a
trusted software solutions innovator and provider.
Establish a compliance conscious culture in the
organization creating a virtuous circle of open
source usage.
© 2019 Infosys Limited, India
© 2018 Infosys Limited, Bengaluru, India. All Rights Reserved. Infosys believes the information in this document is accurate as of its publication date;
such information is subject to change without notice. Infosys acknowledges the proprietary rights of other companies to the trademarks, product
names and such other intellectual property rights mentioned in this document. Except as expressly permitted, neither this documentation nor any part
of it may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, printing, photocopying,
recording or otherwise, without the prior permission of Infosys Limited and/ or any named intellectual property rights holders under this document.
Thank You
© 2019 Infosys Limited, Bangalore, India. All Rights Reserved. Infosys believes the information in this document is accurate as of its publication date; such information is subject to change without notice. Infosys
acknowledges the proprietary rights of other companies to the trademarks, product names and such other intellectual property rights mentioned in this document. Except as expressly permitted, neither this
documentation nor any part of it may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, printing, photocopying, recording or otherwise, without the
prior permission of Infosys Limited and/ or any named intellectual property rights holders under this document.

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OpenChain Conformance : An Infosys Case Study

  • 1. Open Chain Conformance : An Infosys Case Study Shuvajit Mitra & Ananth Vishnu © 2019 Infosys Limited, India
  • 2. 2 1) Introduction Infosys is a global leader in next-generation digital services and consulting enabling clients in 45 countries in 190 locations to navigate their digital transformation spanning over three decades of experience in managing & transforming the systems and workings of global enterprises, steering our clients through their digital journey. At Infosys, we have adopted usage and deployment of OSS in our solutions and products extensively to be in the forefront of technological innovation, improved time-to-market in our GTM strategy, save costs & resources and, most importantly to meet our customer’s expectations, and has become the first organization in INDIA to achieve the Open Chain 2.0 Specification standard. © 2019 Infosys Limited, India
  • 3. 3 Challenges Overarching Organizational Challenge : Infosys Ltd is a large and diversified organization with over 230K employees, with 90% of employees engaged in software development, support & management. This creates confusion, misunderstanding, and incorrect assumptions in the usage of Open Source due to inadequate OSS licensing experience, ultimately leading to compliance complications and related risks w.r.t Intellectual Property and contractual obligations. Procedural & conceptual inadequacy analyzed : Customers demand to use, verify and comply with OSS in transparent manner in the deliverables and solutions provided to them. This required methodical compliance checks, a strong system for artifact storage, obligation management and license validation to be carried out by the Infosys for all its solutions. Organization wide process which was not systematic and predictable. This led to some differences in process & policy adherence among multitude of teams. Infosys wanted to make it consistent and repeatable to be followed as a systemic and institutionalized process across the organization Lack of understanding in the concepts of OSS licensing vis-s-vis traditional proprietary licensing to manage inbound software, internal usage, and further distribution to customers, partners and suppliers. Establishing roles and accountability in supervisory level, with appropriate conceptual knowledge of OSS licensing compliance and competencies. © 2019 Infosys Limited, India
  • 4. 4 Solution & OpenChain Conformance In order to address the challenges, Infosys IP team engaged with the OpenChain Project to assess our compliance practices and identify gaps to be in consonance with industry standard practices. Trainings Open Source training & assessment program — developed by the IP team for classroom sessions and online modules Provides a simple and comprehensive knowledge of OSS licensing, governance models & contribution process. Tracking system to record the uptake of trainings by engineers & managers- reports shared with leadership Frequent leverage of organization wide communication channels in order to promote the education & trainings Conformance Analysis Assess our Open Source Policy, IP check & certification process (which includes OSS compliance check) and establish accountability system, to attain the key requirements of OpenChain Specification for our open source license compliance program to become more predictable, understandable and efficient. A codified & regulated system for enablement of Open Source contribution by developers to various communities. A strong system for artifact storage, obligation management and license validation that is carried out by the organization for all its solutions.. © 2019 Infosys Limited, India
  • 5. 5 Benefits Through OpenChain Conformance, a transparent and demonstrable OSS compliance process in software development & procurement is showcased by Infosys for its solutions & products for all the open source components to customers & partners. For Infosys, the future strategy is broader development and deployment plan across multiple Infosys solutions, products and platforms by systemic, streamlined and established process. Infosys can use OpenChain certification in its software supply chain, leveraging the solution as an assurance of quality in re-usable software solutions that can only be accomplished using open source software. This conformance certification will help Infosys to showcase it achieving global standards in compliant usage of OSS, trust among its customers and stakeholders in the industry, and add brand value as a trusted software solutions innovator and provider. Establish a compliance conscious culture in the organization creating a virtuous circle of open source usage. © 2019 Infosys Limited, India
  • 6. © 2018 Infosys Limited, Bengaluru, India. All Rights Reserved. Infosys believes the information in this document is accurate as of its publication date; such information is subject to change without notice. Infosys acknowledges the proprietary rights of other companies to the trademarks, product names and such other intellectual property rights mentioned in this document. Except as expressly permitted, neither this documentation nor any part of it may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, printing, photocopying, recording or otherwise, without the prior permission of Infosys Limited and/ or any named intellectual property rights holders under this document. Thank You © 2019 Infosys Limited, Bangalore, India. All Rights Reserved. Infosys believes the information in this document is accurate as of its publication date; such information is subject to change without notice. Infosys acknowledges the proprietary rights of other companies to the trademarks, product names and such other intellectual property rights mentioned in this document. Except as expressly permitted, neither this documentation nor any part of it may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, printing, photocopying, recording or otherwise, without the prior permission of Infosys Limited and/ or any named intellectual property rights holders under this document.