SlideShare uses cookies to improve functionality and performance, and to provide you with relevant advertising. If you continue browsing the site, you agree to the use of cookies on this website. See our User Agreement and Privacy Policy.
SlideShare uses cookies to improve functionality and performance, and to provide you with relevant advertising. If you continue browsing the site, you agree to the use of cookies on this website. See our Privacy Policy and User Agreement for details.
Successfully reported this slideshow.
Activate your 14 day free trial to unlock unlimited reading.
Finnair In-flight Entertainment Service - Reaktor - #sda15
Finnish design-driven software company Reaktor participates in the Service Design Achievement of the Year 2015 competition with their project to redesign the Finnair in-flight entertainment service.
Finnish design-driven software company Reaktor participates in the Service Design Achievement of the Year 2015 competition with their project to redesign the Finnair in-flight entertainment service.
11.
Reaktor FullSolution™
Concept
UX / UI
Visuals
Development
Data Science
Coaching
12.
Reaktor team in IFE
Concept
UX / UI
Visuals
Development
Coaching
13.
Timeline
Pitch Kick-off Des + Dev
Final touch!
Bug fixing!
Minor features
Installation!
On air
05/13 06/13 08/13 - 01/14 04/14 06/14 08/14
14.
05/13 06/13 08/13 - 01/14 04/14 06/14
Workload
Pitch Des + Dev
08/14
Kick-off
Final touch!
Bug fixing!
Minor features
Installation!
On air
Reaktor
Finnair
Panasonic!
Avionics !
Corporation
15.
Challenges
The hardware: availability, specs, performance,
testing, only click events…
New way of working for Finnair + Panasonic
Going boldly where no team has gone before!
16.
UX + Dev
Team working seamlessly together
UX = Content first
Iterate:
Design=>Develop=>Test=>Design=>…
23.
“Reaktor and Finnair’s new design has
brought the IFE user experience to the
21st century kicking and screaming.
The quality is simply outstanding.”
!
!
-Jouni Oksanen, Vice President, eCommerce, Finnair