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How Managers Nurture Teams to Thrive

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Agile transitions often fail to provide adequate guidance on how a manager fits into an Agile organization. Agile is a whole new way of work for most managers; as it requires a particular style of leadership. Your role and responsibilities need to change as the organization does. You must learn to coach, remove obstacles and model new styles of communication. In this interactive session you will learn how to flourish as an Agile Manager as you nurture your teams to thrive.

Presented at Agile2015, Agile Brazil 2015, Agile & Beyond 2016, Agile Toronto 2016.

Published in: Business
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How Managers Nurture Teams to Thrive

  1. 1. This work is licensed under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License View a copy of this license. © Selena Delesie, 2015 How Managers Nurture Teams to Thrive DelesieSolutions.com @SelenaDelesie Selena Delesie
  2. 2. This work is licensed under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License View a copy of this license. © Selena Delesie, 2015 Welcome!
  3. 3. This work is licensed under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License View a copy of this license. © Selena Delesie, 2015 What Do You Hope to Learn? Class Share
  4. 4. This work is licensed under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License View a copy of this license. © Selena Delesie, 2015 Managers & Agile
  5. 5. This work is licensed under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License View a copy of this license. © Selena Delesie, 2015 What do Managers Do? Brainstorm! Discuss in groups of 3-5 people
  6. 6. This work is licensed under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License View a copy of this license. © Selena Delesie, 2015 Why does Agile Fail? Many people are used to being bossed around and so lack a feeling of personal empowerment; they’ve forgotten how to take responsibility for leading their own lives. ~ Jack Canfield Process vs People Plan vs Change Roles vs Collaboration Get Told vs Discover Do Things Right vs Do The Right Thing “Sustainable accountability is not inflicted, it is voluntary.”   ~ Jack Canfield and Peter Chee
  7. 7. This work is licensed under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License View a copy of this license. © Selena Delesie, 2015 How Do Managers Contribute to Failing Agile Transformations? Brainstorm! Discuss in groups of 3-5 people
  8. 8. This work is licensed under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License View a copy of this license. © Selena Delesie, 2015 “The best leader is the one who has sense enough to pick good people to do what he/she wants done, and self-restraint enough to keep from meddling with them while they do it.”   ~ Theodore Roosevelt
  9. 9. This work is licensed under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License View a copy of this license. © Selena Delesie, 2015 Nourish Teams to Thrive
  10. 10. This work is licensed under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License View a copy of this license. © Selena Delesie, 2015 What Conditions Allow Teams to Succeed? Brainstorm! Discuss in groups of 3-5 people
  11. 11. This work is licensed under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License View a copy of this license. © Selena Delesie, 2015 Some Conditions… Hold that Thought! We’ll look deeper in Healthy Environments
  12. 12. This work is licensed under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License View a copy of this license. © Selena Delesie, 2015 Management is about doing things right. Leadership is about doing the right thing.
  13. 13. This work is licensed under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License View a copy of this license. © Selena Delesie, 2015 3 All-Star Leadership Practices Grow a Healthy Environment Servant Leadership Coaching "You get the best effort from others not by lighting a fire beneath them, but by building a fire within." ~ Bob Nelson
  14. 14. This work is licensed under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License View a copy of this license. © Selena Delesie, 2015 Grow Healthy Environments • Walk the Talk • Collaboration • Trust • Honesty • Open Communication • Authority to Make Decisions • Joy • Learning • Fun • Cooperation & Contrast • Reflect & Adapt • Safety • Experiments • Connection • Purpose • Creative Culture • Work They Love • Sustainable Pace • Stretch! • Personal Leadership • Team Commitment & Results • Share Big Picture • Relationships Matter • Contribute Talents • Service & Value
  15. 15. This work is licensed under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License View a copy of this license. © Selena Delesie, 2015 Servant Leadership Enhance growth of individuals Increase teamwork Increase personal involvement “How can I help?“ Benefits: ✴ Boost Morale & Retention ✴ Increase Productivity ✴ Fuel Innovation & Creativity ✴ Improve Collaboration ✴ Build a Successful Self- Organizing Team ✴ Improve Your Reputation Conscious decision to lead to better serve others Emphasizes collaboration, trust, empathy & ethical use of power Is NOT to increase own power
  16. 16. This work is licensed under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License View a copy of this license. © Selena Delesie, 2015 Coaching Provide positive support & feedback Offer occasional advice Ask questions (what, how, when) Rely on staff to provide information 1:1 or in a group Benefits - Improves: ✴ Leadership ✴ Employee Accountability ✴ Teamwork ✴ Communication ✴ Goal Setting ✴ Specific Skills Help coachees recognize ways they can improve their effectiveness.
  17. 17. This work is licensed under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License View a copy of this license. © Selena Delesie, 2015 Satir Change Model
  18. 18. This work is licensed under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License View a copy of this license. © Selena Delesie, 2015 So… What Can Managers do to Nourish Teams to Thrive? Brainstorm! Discuss in groups of 3-5 people
  19. 19. This work is licensed under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License View a copy of this license. © Selena Delesie, 2015 Some Activities… ● Career Growth, 1:1's ● Empower Teams ● Motivate People ● Strategic Direction ● Manage Uncertainty ● Education ● Build Org Capacity ● Coaching ● Interface with Senior Management ● Provide Vision & Leadership ● Foster Agile Values ● Create a Healthy Environment ● Remove Organizational Obstacles
  20. 20. This work is licensed under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License View a copy of this license. © Selena Delesie, 2015 Senior Management & Obstacles
  21. 21. This work is licensed under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License View a copy of this license. © Selena Delesie, 2015 What Does Senior Management Value? Brainstorm! Discuss in groups of 3-5 people
  22. 22. This work is licensed under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License View a copy of this license. © Selena Delesie, 2015 Are You Sure?
  23. 23. This work is licensed under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License View a copy of this license. © Selena Delesie, 2015 6 Ways to Support Senior Management & Teams 1. Build Relationships & Trust 2. Ask What They Value/Fear & Dig Deep 3. Coach Upwards 4. Educate on how Agile Supports Desired Outcomes 5. Obstacle Remover for Teams & Org 6. Be of Service, to Everyone
  24. 24. This work is licensed under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License View a copy of this license. © Selena Delesie, 2015 Obstacles The team is more important than the problem. Identify Obstacles: ✴ Business Practices ✴ Culture ✴ Management / Stakeholders ✴ Hardware / Technical ✴ Project / Product Process ✴ Team
  25. 25. This work is licensed under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License View a copy of this license. © Selena Delesie, 2015 Closing Time
  26. 26. This work is licensed under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License View a copy of this license. © Selena Delesie, 2015 What Came Up? Aha’s? Puzzles? Key Takeaways?
  27. 27. This work is licensed under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License View a copy of this license. © Selena Delesie, 2015 Next Steps Evaluate the Work You Do How are you currently leading? What will improve when you exhibit more leadership and mentorship within your team? What 2 actions will you take next week to improve your leadership? Share with your neighbour!
  28. 28. This work is licensed under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License View a copy of this license. © Selena Delesie, 2015 Thank You selena@delesiesolutions.com DelesieSolutions.com @SelenaDelesie Selena Delesie

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