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How To Successfully Manage Requirements In A Global Organization

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Joy Beatty and Anthony Oden discuss the top questions about managing software requirements with global teams. What skills do you need to develop in your teams? What process frameworks should you put in place? What requirements tools are out there and which ones should you consider?

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How To Successfully Manage Requirements In A Global Organization

  1. 1. How To Manage Requirements In A Global Organization Seilevel Confidential Seilevel Webinar Series
  2. 2. Housekeeping <ul><li>Lines will be muted </li></ul><ul><li>Set your screen resolution to 1024x768 for the best viewing </li></ul><ul><li>Submit your questions through the Gotowebinar chat box </li></ul><ul><li>[email_address] </li></ul>Seilevel Confidential
  3. 3. Who Are We? Seilevel Confidential Anthony Oden: Joy Beatty: Seilevel Confidential
  4. 4. Being Global Seilevel Confidential
  5. 5. Build Requirements Capability Internal objectives vary Working from around the world and lots of information to manage Different terminology to talk about requirements Different knowledge base from different courses and books
  6. 6. Build Requirements Skills
  7. 7. Build A Framework Seilevel Confidential <ul><li>Terminology </li></ul><ul><li>Methodology </li></ul><ul><li>Templates </li></ul><ul><li>Communication </li></ul><ul><li>Time Differences </li></ul><ul><li>Language Barriers </li></ul><ul><li>Physical Locations </li></ul>Common Framework Agree On How To Work Together
  8. 8. Build A Framework Senior Change Resistors Low Low High High Adaptability to Change Organizational Position Senior Change Supporters Grassroots Change Resistors Grassroots Change Supporters Thought Leaders Gadget People Status Quo Champions Show Stoppers Adapted by Jon Sborov from material presented at Ragan Communications Summit October 2007 Senior Cynics Seilevel Confidential
  9. 9. Use Tools Seilevel Confidential Team Collaboration Issue Tracking Document Management Requirements Management Requirements Collection
  10. 10. Build Community Seilevel Confidential
  11. 11. Build Community Seilevel Confidential
  12. 12. Build Community Seilevel Confidential
  13. 13. Build Community Seilevel Confidential
  14. 14. Measure Outcomes <ul><li>Improved Results: </li></ul><ul><li>End user adoption </li></ul><ul><li>End user satisfaction </li></ul><ul><li>Reduced defects </li></ul><ul><li>ROI validation </li></ul><ul><li>Interim Checkpoints: </li></ul><ul><li>Requirements stability </li></ul><ul><li>Full traceability </li></ul>Seilevel Confidential
  15. 15. Summary Seilevel Confidential Skills Perfect world: Train the organization Quick win: Find mentors Framework Perfect world: Agree on a common approach Quick win: Use free resources Tools Perfect world: Use a requirements tool Quick win: Use a free wiki to share information Metrics Perfect World: Measure everything Quick Win: Start measuring something
  16. 16. Q&A <ul><li>What questions do you have? </li></ul>Seilevel Confidential
  17. 17. Requirements Resources Seilevel Confidential        Requirements Resources : Karl Wiegers website or books. www.processimpact.com Requirements Solution Group ( http://www.requirementssolutions.com/ ) Any Webinar I can find from Google on requirements related topics. www.stickyminds.com   Facilitation Skills Team Handbook (Peter R. Scholtes, Brian L. Joiner, Barbara J. Streibel) Negotiating and Conflict Soft skills Getting To Yes ( Roger Fisher and William Ury) Anthony’s Picks        Skills: Seilevel Five Steps to Building a Strong Team ( http://www.seilevel.com/resources/BuildingAStrongTeam.html ) Seilevel training ( http://www.seilevel.com/whatwedo/training.html )   Frameworks: Seilevel Messageboard ( www.seilevel.com/messageboard ) Seilevel Blog ( www.seilevel.com/blog ) IIBA ( www.theiiba.org ) Tools: INCOSE survey for RM tools ( www.paper-review.com/tools/rms/read.php ) Tool Selection Process ( requirements.seilevel.com/blog/2007/04/requirements-in-supplier-selection.html)   Outcomes: Measuring Product Manager Success (requirements.seilevel.com/blog/2006/01/measuring-product-manager-performance.html) Joy’s Picks Download this presentation: www.seilevel.com/resources
  18. 18. Thank You! <ul><li>Presentation and helpful tips: </li></ul><ul><ul><li>www.seilevel.com/resources </li></ul></ul><ul><li>Email us with questions: </li></ul><ul><ul><li>[email_address] </li></ul></ul><ul><ul><li>[email_address] </li></ul></ul><ul><li>Find answers to additional questions sent in: </li></ul><ul><ul><li>http://www.seilevel.com/messageboard </li></ul></ul>Seilevel Confidential

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