1. PROMOTING HEALTH CARE
FOR AMERICA’S UNDERSERVED
WHILE DEVELOPING TOMORROW’S
HEALTH CARE WORKFORCE
THE NATIONAL AMERICORPS PROGRAM OF
201120112011---201320132013 PPPROGRAMROGRAMROGRAM YYYEARSEARSEARS INININ RRREVIEWEVIEWEVIEW

2. 982 AmeriCorps members
helped make access
to health care
a solution...
...with more
than
500,500
individuals...
50 million
Americans lack access
to basic health care.
...living in
212 communities
nationwide.
...through over
1 million
engagements...
1

3. FROM THE NATIONAL DIRECTOR...
Every day, millions of Americans struggle with their health care needs. They struggle to
afford doctor’s visits, screenings, and medications; they struggle to find the means to get to
a health care facility; they struggle to relate their health needs to their financial well-being;
and they struggle to understand how to manage their chronic conditions day-to-day.
Community HealthCorps® exists to help alleviate these struggles because everyone
deserves access to high quality, value-centered health care. The service and support of our
AmeriCorps members, alumni, program sites, and partners empowers people to take
control of their health and moves the needle on health care in America.
It is my pleasure to share the 2011-2013 Program Years in Review, which showcases the
inspiring impact and experiences of the Community HealthCorps® teams that served during
the 2011-2012 & 2012-2013 program years.
In Service,
Jason Patnosh, National Director
Community HealthCorps®
National Association of Community Health Centers
WHO WERE OUR MEMBERS?
In the 2011-13 program years, 982 AmeriCorps
members served with NACHC’s Community
HealthCorps® program. Many of our Members
served the communities in which they grew up,
while others moved to an entirely new state to
serve. They came from a total of 40 different states!
Although our Members had a variety of cultural
backgrounds, values, and future aspirations, they all
came together to serve those in need.
College graduate or beyond
Some college
Technical certification
At least high school graduate
or GED
CA 223 DC 18 MA 77 MI 60 NJ 11 PA 8 TX 58
CO 45 ID 40 MD 16 MO 19 NY 181 PR 16 WA 60
CT 56 LA 16 ME 15 NE 10 OH 19 TN 17 WI 17
Served two
years
2
732
82
5
163
46
74%
F
5% Unknown
21%
M

4. LIFE MANTRA
“There will always be people with more than you, and
there will always be people with less than you, but that
doesn’t mean you should stop trying.”
A HEART FOR SERVICE
Codie had always been an active volunteer in his community,
whether it was by providing translation services at a community
clinic, serving as a college tutor, or volunteering for the Literacy
Network in Madison, WI. For the past six years, including his time
as a Community HealthCorps® Member, Codie served as a
citizen-soldier with the 32nd “Red Arrow” Infantry Brigade
Combat Team, Charlie Company 2/127th unit out of
Fond Du Lac.
QUICK FACTS
Name: Codie Vassar
Age: 23
Hometown: Madison, WI
Program Site: Sixteenth Street
Community Health Center
Service Year: 2011-2012
Education: BS, University of Wisconsin
MD, Medical College of Wisconsin
(Class of 2017)
LIFE AFTER
AMERICORPS
After completing his
service year, Codie
joined the Sixteenth
Street Community
Health Center staff,
helping patients apply
for and maintain
benefits. Currently,
Codie is a first year
student at the Medical
College of Wisconsin
and hopes to become
a family physician.
MEMBER PROFILE
COMMUNITY HEALTHCORPS EXPERIENCE
As a Community HealthCorps® Member, Codie primarily
identified and assisted patients unable to afford their
prescription medication or other essential health care needs.
He describes his service experience as an opportunity to see
into the lives of health center patients, foster community
connections, understand the community health center
delivery model, and learn how physicians can advocate for
the health of patients.
3

5. MEMBER DEVELOPMENT
Members receive training on community health and national service topics. These trainings
provide an overview of the history of national service & community health centers, prepare
Members for service, and provide valuable knowledge they can use beyond AmeriCorps.
In 2011-13, Members received over 70,200 hours of training and professional development!
ALL IN A NATIONAL DAY OF SERVICE
Members participate in many “Days of Service” throughout the program year. These days
celebrate the impact of national service and encourage volunteerism in communities
throughout the nation. Members coordinate various projects and events, involving their
health centers and many community volunteers.
September 11th
September 11th was proclaimed
a “National Day of Service &
Remembrance” in 2002 to pay
tribute to 9/11 victims, survivors,
and responders. On September
11, 2012, the Heart of Texas
Community Health Center
team participated in this day of
service by visiting local fire
stations and delivering baked
goods & thank-you cards to
express their appreciation.
AmeriCorps Week
AmeriCorps Week celebrates
how national service helps solve
a community’s pressing needs.
In March 2012, Community
HealthCorps® National Director,
Jason Patnosh, visited five states
to engage with seven
Community HealthCorps® teams.
He joined Members, alumni, and
local political & community
leaders to participate in a series
of panel discussions.
MLK Jr. Day
Since 1994, the national
service community has urged
Americans to make the Martin
Luther King Jr. Day of Service a
“day on, not a day off.” To
celebrate MLK Jr. Day in 2012 &
again in 2013, the Yakima
Valley Farm Workers Clinic team
in Washington engaged over 800
residents in the Toppenish
community in their annual
MLK Jr. Day Peace March.
Professional Development
Members shadowed professionals in the field, developed leadership skills, and attended monthly NACHC-sponsored
“Life After AmeriCorps” webinars on topics like goal setting, careers in community health, and pursuing higher
education in medicine and public health.
Prescriptions for Success
Prescriptions for Success contained 10 modules on which Members were trained. The curriculum included information
about health disparities, patient relations, professional development, cultural sensitivity, civic engagement, health
outreach & education, disaster preparedness, case management, and the primary care environment.
Pre-Service Orientation
Pre-Service Orientation (PSO) introduced new Members to AmeriCorps, community health centers, and the Community
HealthCorps® program. Members also learned about their upcoming service year, which included topics such as
policies & procedures, data collection, and community needs.
Team Building
Members worked on ethnically, culturally, and religiously diverse teams at their health centers. Team building trainings
allowed Members to bond with their teammates, learn important skills related to working with others, and gain new
perspectives on their service and impact.
Mayors Day
On April 9, 2013, 832 mayors
took part in the inaugural
Mayors Day of Recognition for
National Service to recognize
the impact of national service.
The Cherry Street Health Services
team in Michigan hosted Grand
Rapids Mayor, George Heartwell,
for a discussion about the
benefits of national service and
a Member-led tour highlighting
a typical day of service.
4

6. SERVING THE COMMUNITY
Members spend the most time during their service year helping to improve access to health
care by providing health center patients and community members with valuable services.
In 2011-13, Members taught health education classes, referred individuals to various social
services, provided translations, engaged individuals in physical and nutrition education,
provided health-related financial counseling services, and helped individuals enroll in
health insurance and health benefits programs, including prescription assistance programs.
Outreach Services
Case Management
Health Education
Translation Services
Health Programs and
Services Enrollment
Health Insurance
Enrollment
# SERVED,
BY ACTIVITY
5
0
20,000
40,000
60,000
80,000
100,000
120,000
140,000
160,000
2011 2012
436,143 individuals
were served during
352,876 engagements
in 2011-2012!
500,542 individuals
were served during
649,250 engagements
in 2012-2013!
Enrollments Translation Services
In 2012-13, Members at Sea Mar
Community Health Centers in
Washington translated health
information related to issues like
diabetes, low birth weight & infant
mortality, chronic respiratory
illnesses, and other disorders
for 1,196 people.
Grace Hill Health Centers Members
in Missouri helped 1,751 individuals
enroll in health insurance and
another 3,223 individuals into
health center payment plans,
health education programs, and
other health center services
in 2012-13.
Outreach
Brownsville Community Health
Center Members in Texas reached
out to 30,520 people in 2011-12 by
attending and coordinating
events to provide the community
with information about health
center services related to cancer,
diabetes, obesity, asthma,
Health Education
Members at AltaMed Health
Services in California provided
health education to 10,426
individuals in 2011-12. They covered
topics like sexually transmitted
illnesses, nutrition, immunizations,
obesity, diabetes, and depression.

7. “As a Community HealthCorps® Program Site for
the last 18 years, we have found a natural synergy
in having an AmeriCorps presence in our health
centers. This unique partnership leads to tangible
results for the communities we serve, such as improving
access to health literacy and increasing food at local food
banks, while allowing our AmeriCorps members to apply and
develop their skills in real life healthcare settings under the
mentorship of experienced professionals. The success of our
program is measured most often by each member returning
as a Sea Mar employee.”
-Rudy Vasquez, Managed Care Operations Director
Sea Mar Community Health Centers
Seattle, WA
“After completing their AmeriCorps service, many
of our [Community HealthCorps® Members] move
directly into employment positions of responsibility
at Cherry Street Health Services and in many
agencies throughout the [Grand Rapids] area, but they don’t
just bring with them the skills necessary to do the job. Because
of AmeriCorps, they bring a sense of inspiration, leadership,
and mission - to assure our patients a healthier future.”
-Chris Shea, CEO
Cherry Street Health Services
Grand Rapids, MI
6

8. Community HealthCorps® Members recruit, coordinate, and support thousands of non-
AmeriCorps volunteers each program year. In 2011-13, 14,404 volunteers were mobilized to
assist in community outreach events,
health and wellness fairs, clothing &
food drives, community beautification
projects, and other events. They
served a total of 81,484 hours with an
estimated value of $1,786,830!
MOBILIZING VOLUNTEERS
BUILDING HEALTH CENTER CAPACITY
Members do more than serve their communities; they
also serve their health centers! In 2011-13, Members
helped to build capacity and expand programs &
services, ensuring the future success of the health
centers in which they served by raising money, securing
donations, and building relationships.
College Students
Disadvantaged
Children & Youth
Baby Boomers
Other
Community Outreach
In 2011-12, Members at San Francisco Community Clinic Consortium in California recruited
volunteers for the annual “Diabetes Day” event focused on providing information about
diabetes and health center services to community members in attendance.
Health & Wellness Fairs
In 2012-13, Heart of Texas Community Health Center Members coordinated “Crock Pot Night,”
during which volunteers helped teach the community about the financial and health benefits
of cooking with crock pots.
Clothing & Food Drives
In 2012-13, Members at Camden Coalition of Healthcare Providers in New Jersey recruited and
worked with volunteers to collect and distribute cold weather clothing to homeless shelters with
the greatest need across Camden.
Community Beautification
In 2011-12, Members at DC Primary Care Association supported volunteers at the “Pope Branch
Park Restoration” event where they picked up litter, collecting over 100 bags of trash to
revitalize the grounds and streams at the park.
Children & Youth Events
In 2012-13, Central Valley Health Network Members in California coordinated volunteers
working with their Summer U-th Program. Each volunteer served on a committee focused on
planning physical activities, nutrition education, and field trips for the youth they mentor.
49,393
Books and
other item
donations
secured
433k
Dollars
raised
1,896
Partner
relationships
built
7
28%
17%
13%
42%

9. LIFE AFTER AMERICORPS
The service year inspires and prepares many Members to pursue a future in community
health, either by continuing their education, gaining employment in the field, or doing
national service for a second term.
The 2011-2012 Members completed a survey upon exiting the program that depicted their
intended future plans.
In 2012-2013, Community HealthCorps® delved deeper into the impact of the program on
our Members. They were asked about their confirmed plans, rather than their intentions, and
were able to provide more specifics about their futures beyond AmeriCorps.
76%
Education in
health field
74%
Career in
health field
Career in
community
based setting
Volunteer
more
8
80%
66%
81%
Continued
education
Entered
workforce
Continued
service
UndergradNon-health
related
graduate
school
Health
related
graduate
school (MD,
MPH, etc.)
13%
Other
AmeriCorps
programs
Community
HealthCorps®
Position
in health
center
CONTINUED SERVICE
6%
Other service
programs
ENTERED WORKFORCE
CONTINUED EDUCATION
Non-
profit
44% 37% 19%
68%
Other19%
13%
55%
23%
22%

10. DAILY POINT OF LIGHT
The 2012-2013 Yakima Valley Farm
Workers Clinic team in Washington
received the Daily Point of Light
Award for the positive impact on the
communities served by their
AmeriCorps members.
MOLINA COMMUNITY
CHAMPION AWARD
Community HealthCorps
Alumni, April Haydon, was
recognized by Molina
HealthCare of Washington
for her two service terms with
Sea Mar Community Health
Centers and continued role
as a staff member.
GOVERNOR’S SERVICE AWARD
Community HealthCorps Alumni,
Maryam Qayumi, was honored
by the Maryland Governor for her
outstanding commitment during her
2012-2013 service term at Community
Health Integrated Partnership.
NGEN FELLOWSHIP
Community HealthCorps Deputy
Director, Gerrard Jolly, was
selected within the Independent
Sector’s 2013 Cohort of NGen
Fellows in recognition of his
innovation and leadership within
the nonprofit field.
RECOGNIZING GREATNESS
9

11. COMMUNITY HEALTHCORPS®
PARTNERS
WEST
LifeLong Medical Care | Berkeley, CA
AltaMed Health Services | Los Angeles, CA
Community Clinic Association of Los
Angeles County | Los Angeles, CA
Central Valley Health Network | Sacramento, CA
San Francisco Community Clinic Consortium | San Francisco, CA
Alliance for Rural Community Health | Ukiah, CA
Family HealthCare Network | Visalia, CA
Metro Community Provider Network | Englewood, CO
Plan de Salud del Valle | Fort Lupton, CO
Institute of Rural Health at Idaho State University | Pocatello, ID
Sea Mar Community Health Centers | Seattle, WA
Yakima Valley Farm Workers Clinic | Yakima, WA
SOUTH
Louisiana Primary Care Association | Baton Rouge, LA
Corporacion de Servicios de Salud y Medicina
Avanzada (COSSMA) | Cidra, PR
United Neighborhood Health Services | Nashville, TN
Brownsville Community Health Center | Brownsville, TX
Heart of Texas Community Health Center | Waco, TX
MIDWEST
EAST
Cherry Street Health Services | Grand Rapids, MI
Grace Hill Health Centers | St. Louis, MO
Health Center Association of Nebraska | Omaha, NE
Ohio Association of Community Health Centers | Columbus, OH
Sixteenth Street Community Health Center | Milwaukee, WI
Community Health Center, Inc. | Middletown, CT
Community Health Center Association
of Connecticut | Newington, CT
DC Primary Care Association | Washington, DC
Boston Health Care for the Homeless | Boston, MA
Massachusetts League of Community Health Centers | Boston, MA
East Boston Neighborhood Health Center | East Boston, MA
Community Health Integrated Partnership | Glen Burnie, MD
Penobscot Community Health Care | Bangor, ME
Camden Coalition of Healthcare Providers | Camden, NJ
Lutheran Family Health Centers | Brooklyn, NY
Institute for Family Health | New York, NY
William F. Ryan Community Health Network | New York, NY
Open Door Family Medical Centers | Ossining, NY
Hudson River Health Care | Peekskill, NY
Syracuse Community Health Center | Syracuse, NY
Primary Health Network | Sharon, PA
10

12. OUR HISTORY
Community HealthCorps®
was founded by the National
Association of Community
Health Centers in 1995 as a
national AmeriCorps
program. As the nation’s
largest health-focused
AmeriCorps program,
Community HealthCorps®
annually places over 500
national service members
directly into community
health centers to expand and
enhance health care access.
OUR FOCUS
Community HealthCorps® Members perform service
activities in three primary focus areas:
 Increasing access & use of quality health care
services and programs
 Improving financial-health literacy
 Mobilizing & supporting non-AmeriCorps community
volunteers to promote service
OUR MISSION
To improve health care access and enhance
workforce development for community health centers
through national service programs.
THE NATIONAL AMERICORPS PROGRAM OF
7501 Wisconsin Avenue
Suite 1100W
Bethesda, MD 20814
(301) 347-0400
www.communityhealthcorps.org
www.nachc.com
OUR VISION
To become a national
service pipeline for careers
in community health centers
that is improving access
to necessary primary and
preventive care services for
the medically underserved.
OUR BELIEFS
Community HealthCorps® is:
 An asset to communities by bridging healthcare &
national service
 A stepping stone to a brighter future for our
AmeriCorps members & the communities they serve
 A continuous avenue of professional & personal growth