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Get outcomes by putting people over processes: Trust us… We’re social workers!

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by Wendi Keenan & Rob Wojtaszek

Our session will focus on:

Utilising the power of social work values and principles to compliment Agile and Scrum implementation

Applying a social work lens to promote a positive team culture that facilitates the delivery of outcomes

Identifying how social work practices can motivate and encourage self-organisation.

Published in: Business
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Get outcomes by putting people over processes: Trust us… We’re social workers!

  1. 1. | Wendi Keenan General Manager Robert Wojtaszek Product Manager/Owner Scrum Alliance Regional Gathering Sydney 24 /10 /2018
  2. 2. Page 2●●● MyStory Robert Wojtaszek Wendi Keenan
  3. 3. Page 3●●● MyStory Page 3●●● MyStory 1. Our purpose, Our product, Our journey 2. Social Work Alignment Principles & values Practice & context 3. Social Work Approach People & change Holistic considerations 4. Outcomes & Continuous Improvement 5. Our next steps, Your next steps Robert Wojtaszek Wendi Keenan
  4. 4. Page 4●●● MyStory Barnardos works with children, young people and families to break the cycle of disadvantage. Barnardos believes in creating safe, nurturing and stable homes, connected to family and community. Foster Care Family Preservation Restoration Guardianship Adoption Youth Robert Wojtaszek Wendi Keenan
  5. 5. Page 5●●● MyStory
  6. 6. Page 6●●● MyStory Robert Wojtaszek Wendi Keenan
  7. 7. Page 7●●● MyStory 2001 Server 4 staff 2 products Waterfall Command & control culture 2011 Cloud 9-13 staff 3 products Mix of waterfall, Agile & Scrum 6 week sprints ‘Us & Them’ culture 2016… Cloud 13 staff 2 products Scrum & Agile 2 week sprints Collaborative culture Robert Wojtaszek Wendi Keenan
  8. 8. Page 8●●● MyStory Transparency Inspection Adaption Commitment Courage FocusOpenness Respect Robert Wojtaszek Wendi Keenan
  9. 9. Page 9●●● MyStory Goal Assessment Planning Action Review Vision Refinement Planning Building Review Robert Wojtaszek Wendi Keenan
  10. 10. Page 10●●● MyStory Social Worker knows best Client knows best Business knows best Customer knows best Robert Wojtaszek Wendi Keenan
  11. 11. Page 11●●● MyStory Madagascar (2005) Did someone say… ChangeTransformation
  12. 12. Page 12●●● MyStory Robert Wojtaszek Wendi Keenan Voluntary within our control Statutory out of our control
  13. 13. Page 13●●● MyStory Community Family Children, parents & carers Organisation Teams Individuals Build relationships Build connections Build partnerships Robert Wojtaszek Wendi Keenan
  14. 14. Page 14●●● MyStory Robert Wojtaszek Wendi Keenan
  15. 15. Page 15●●● MyStory Build relationships Robert Wojtaszek Wendi Keenan Listen Empower History Congruent
  16. 16. Page 16●●● MyStory Build connections Robert Wojtaszek Wendi Keenan Support Communicate Celebrate Learn Safety & Culture
  17. 17. Page 17●●● MyStory Robert Wojtaszek Wendi Keenan
  18. 18. Page 18●●● MyStory Build partnerships Robert Wojtaszek Wendi Keenan Engagement Education Expectation Reinforcement
  19. 19. Page 19●●● MyStory Robert Wojtaszek Wendi Keenan Social Space Safe Space Work Space
  20. 20. Page 20●●● MyStory Robert Wojtaszek Wendi Keenan
  21. 21. Page 21●●● MyStory Robert Wojtaszek Wendi Keenan Empathy Resilience High Functioning & Performing Team(s)
  22. 22. Page 22●●● MyStory Robert Wojtaszek Wendi Keenan Celebrate Difference Compassion & Kindness Check-in & Validate Self- reflection
  23. 23. Page 23●●● MyStory Robert Wojtaszek Wendi Keenan Optimism & a focus on strengths Self-belief & acceptance Emotional awareness & self- control Willingness to adapt & learn Ability to solve problems Social support & sense of humour Kumar (2014)
  24. 24. Page 24●●● MyStory Page 24●●● MyStory Within 12 months… • Increase in team satisfaction and engagement • Increase in user / customer satisfaction and engagement with our product • 112% increase in team productivity and performance
  25. 25. Page 25●●● MyStory Robert Wojtaszek Wendi Keenan
  26. 26. Page 26●●● MyStory Robert Wojtaszek Wendi Keenan Non-Dev Dev
  27. 27. Page 27●●● MyStory Robert Wojtaszek Wendi Keenan Wendi Keenan wkeenan@barnardos.org.au Robert Wojtaszek rwojtaszek@barnardos.org.au

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