Communication Approaches for
st
the 21 Century Educator
SCOTT B. JOHNSON
ILLINOIS ONLINE NETWORK
UNIVERSITY OF ILLINOIS
Handy Old Saw

http://farm5.staticflickr.com/4120/4903140571_18a38b2a07_d.jpg
No, really

http://www.tumblr.com/tagged/communication-theory
Most important element of
communication to you?
Key elements
What you say
How you say it
Where you say it
To whom
When
Why
Who are you?
Tutor
Best friend
Care-taker
Authority
Written: Internal
Inside the course management system
Written: Internal
Inside the course management system


Messaging system
Written: Internal
Inside the course management system


Grade book feedback
Written: Internal
Inside the course management system


Discussion forum
Written: External
Wikis and Blogs


Cautions

Email
Assigned to post work in wiki or blog?
Was it successful?
Written: External
Third-party technologies and services




Security
Accessibility
Durability
Engagement


Chalkboard



Whiteboard



Slides



Transparencies



PPT , or free Alternatives
Written: Push vs. pull
Posting to website (pull --- as in “are we

pulling them in to the site”) vs.
Text messaging or e...
Question:
Have you/should you use text messaging in
context of course communication?
Written: "Broadcast" vs.
point to point
Who can receive it?
Who should receive it?
Will they receive it?
Personalized/...
Example of item in a comment bank
You just split the infinitive. Are you sure you want to

do that? Look for other option...
Another example of comment bank
No. You just described punishment, not negative

reinforcement. Remember that reinforceme...
Written: Accountability
Policy, practice, and expectations
 Retrievable?
 Accessibility?
 Archived?
How do you like to give written feedback?
Written Feedback
@Twitter
Chat in webconference
To and from learners (student-student)
Interactions
Auditory/Verbal
Voice – http://voicethread.com/
Attach wav files (other formats)
Narrated slideshows, PPT , Keynote,
Capti...
Voice (yours)
Tone
Voice inflections
Pitch of your voice
Accent
Pace of your speech
Choice of words
Avoid idioms with mult...
Video
Attach video: wmv, mov, mp4 file
Link to http://www.Youtube.com,

http://www.teachertube.com/, or other
media serv...
Feedback
Timely
Positive
Private
Specific
http://www.faculty.londondeanery.ac.uk/e-learning/feedback/giving-feedback
Feedback
Constructive
Task-related, not personality-related
Avoid overload
Suggest resources and/or

alternatives
http...
Thank you!

Stay informed by signing up for ION newsletter
Register at http://www.ION.uillinois.edu site
UIUC member code ...
Contact Info

Scott B. Johnson
217.333.4393
Ion-mail@illinois.edu
http:www.ion.uillinois.edu
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Communication approaches for the 21st century educator GACT

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UI Grad Academy for College Teaching presentation on communication approaches and aspects

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  • A10. Promoting & Managing Online Communication with Students       Scott Johnson
    Regardless of where your classroom sessions are held, it is likely that you will carry on 
    conversations and student interactions in online channels. We will explore various digital 
    channels available, each with pros and cons. We will identify and discuss some best practices 
    for online communication.
    Discussion forums, Email, wiki and blogs, delicious, diigo, and other social networks
    text messaging, polling, Facebook and other external network sites, Skype, Facebook, and Facetime
    Internal vs. External
    Push vs pull
    "Broadcast" vs point to point
    Voice – Voicethread, https://voicethread.com/?#q.b409.i848804 narrated slideshows, attach wav files
    accountability records
    tech support
    Policy, practice, and expectations
  • Communication approaches for the 21st century educator GACT

    1. 1. Communication Approaches for st the 21 Century Educator SCOTT B. JOHNSON ILLINOIS ONLINE NETWORK UNIVERSITY OF ILLINOIS
    2. 2. Handy Old Saw http://farm5.staticflickr.com/4120/4903140571_18a38b2a07_d.jpg
    3. 3. No, really http://www.tumblr.com/tagged/communication-theory
    4. 4. Most important element of communication to you?
    5. 5. Key elements What you say How you say it Where you say it To whom When Why
    6. 6. Who are you? Tutor Best friend Care-taker Authority
    7. 7. Written: Internal Inside the course management system
    8. 8. Written: Internal Inside the course management system  Messaging system
    9. 9. Written: Internal Inside the course management system  Grade book feedback
    10. 10. Written: Internal Inside the course management system  Discussion forum
    11. 11. Written: External Wikis and Blogs  Cautions Email
    12. 12. Assigned to post work in wiki or blog? Was it successful?
    13. 13. Written: External Third-party technologies and services    Security Accessibility Durability
    14. 14. Engagement  Chalkboard  Whiteboard  Slides  Transparencies  PPT , or free Alternatives
    15. 15. Written: Push vs. pull Posting to website (pull --- as in “are we pulling them in to the site”) vs. Text messaging or emailing (push – pushing messages out to them)
    16. 16. Question: Have you/should you use text messaging in context of course communication?
    17. 17. Written: "Broadcast" vs. point to point Who can receive it? Who should receive it? Will they receive it? Personalized/Individualized comments Instructor’s comment bank
    18. 18. Example of item in a comment bank You just split the infinitive. Are you sure you want to do that? Look for other options on pages 44-48 of the writing guide or here http://www.chicagomanualofstyle.org/qanda/data/f aq/topics/SplitInfinitives.html?old=
    19. 19. Another example of comment bank No. You just described punishment, not negative reinforcement. Remember that reinforcement is given in an attempt to increase the likelihood of the behavior happening again.
    20. 20. Written: Accountability Policy, practice, and expectations  Retrievable?  Accessibility?  Archived?
    21. 21. How do you like to give written feedback?
    22. 22. Written Feedback @Twitter Chat in webconference To and from learners (student-student)
    23. 23. Interactions
    24. 24. Auditory/Verbal Voice – http://voicethread.com/ Attach wav files (other formats) Narrated slideshows, PPT , Keynote, Captivate/Articulate, Collaborate
    25. 25. Voice (yours) Tone Voice inflections Pitch of your voice Accent Pace of your speech Choice of words Avoid idioms with multicultural audience
    26. 26. Video Attach video: wmv, mov, mp4 file Link to http://www.Youtube.com, http://www.teachertube.com/, or other media server offered by University Upload videos to CMS and link to them
    27. 27. Feedback Timely Positive Private Specific http://www.faculty.londondeanery.ac.uk/e-learning/feedback/giving-feedback
    28. 28. Feedback Constructive Task-related, not personality-related Avoid overload Suggest resources and/or alternatives http://www.faculty.londondeanery.ac.uk/e-learning/feedback/giving-feedback
    29. 29. Thank you! Stay informed by signing up for ION newsletter Register at http://www.ION.uillinois.edu site UIUC member code is GV355 – write that down! --Online Feedback – http://go.illinois.edu/gabreakout
    30. 30. Contact Info Scott B. Johnson 217.333.4393 Ion-mail@illinois.edu http:www.ion.uillinois.edu

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