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Greater efficiency and more reliable performance are the primary goals of utilities investing in Smart Grid technology. One trend — the convergence of Operation Technology (OT) and Information Technology (IT) — is powering many
grid modernization benefits.
OT represents a broad category of operating gear, from oil circuit breakers and sectionalizers to solidstate relays, and many devices in
between. It can include automated or semi-automated control systems.OT can be recognized by anyone in utility operations, and is often applied within mission-critical framework.
IT allows machines to quickly exchange information directly with people. The utilities industry has experienced an exponential increase
in both quantity and quality of IT systems. Examples include improved Enterprise Resources Planning, Geographic Information Systems, Customer Relationship Management systems, office-based productivity tools, and mobile devices.