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Smart Grid SolutionsJacksonville Electric AuthorityImplementing a complete enterprise GIS utility solution PROJECT AT A GL...
Smart Grid Solutions              Jacksonville Electric Authority     “I’d say we’ve had a very good working relationship ...
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[Case study] Jacksonville Electric Authority: Implementing a complete enterprise GIS utility solution

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Established in 1865, Jacksonville Electric Authority (JEA) is a public utility owned
by the City of Jacksonville, Florida. The JEA electric system currently serves
more than 417,000 electric customers in Jacksonville and parts of three adjacent
counties.
JEA owns and operates an electric system with three generating plants and
a fourth in the planning stages, and all transmission and distribution facilities
including approximately 730 miles of transmission lines and 6,000 miles of
distribution lines.

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[Case study] Jacksonville Electric Authority: Implementing a complete enterprise GIS utility solution

  1. 1. Smart Grid SolutionsJacksonville Electric AuthorityImplementing a complete enterprise GIS utility solution PROJECT AT A GLANCE Project Type Operational utility solutions Location Jacksonville, Florida Number of Customers 417,000 Applications Provide a graphical view of a utility’s infrastructure and tools that support cost reduction through simplified planning, analysis and operational response times Established in 1865, Jacksonville Electric Authority (JEA) is a public utility owned Software Implemented by the City of Jacksonville, Florida. The JEA electric system currently serves ArcFM™ Enterprise GIS more than 417,000 electric customers in Jacksonville and parts of three adjacent counties. CUSTOMER BENEFITS • Less time and resources to maintain JEA owns and operates an electric system with three generating plants and • Reduced trucks rolls per outage incident a fourth in the planning stages, and all transmission and distribution facilities including approximately 730 miles of transmission lines and 6,000 miles of • Increased accuracy of information distribution lines. Challenges Throughout the years, crews responsible for the operations and maintenance of electric utilities relied on construction as-built hard copy drawings and schematics to reference the electric transmission and distribution grid.Make the most of your energy SM
  2. 2. Smart Grid Solutions Jacksonville Electric Authority “I’d say we’ve had a very good working relationship with Schneider Electric, and I definitely look forward to using their smart grid solutions to help address our customer needs.” Keith Joiner, GIS business analyst for JEAIn the early 1990’s the utility purchased and graphical, data-rich environment, delivering theimplemented early CAD information systems to information it needs for maximum reliabilitydigitize all existing drawings, and to and efficiency.comprehensively model the electric infrastructurein a computer system. The Bottom Line With better data quality managed by a singleIn 1997, the City of Jacksonville Department of geodatabase, JEA was able to save on time andPublic Utilities, Water and Sewer Operations merged labor by avoiding the need to reenter information intointo JEA. At that time, no digital mapping system multiple databases across multiple facilities.existed that modeled the water and sewer systems.As with early electric infrastructure operations “ArcGIS provides many of the tools and functionalityand maintenance, crews had to rely on hard copy needed to maintain the integrity of the geodatabasedrawings to reference the water and sewer systems. intrinsically, however, ArcFM packages the necessary tools and functionality in easy to use interfacesJEA faced a major decision – integrate the water and available via additional toolbars and menus in ArcMapsewer into the existing GIS system, or migrate to and ArcCatalog,” said Keith Joiner, GIS businessanother mapping and analytical system. analyst for JEA.Solution One of the biggest benefits from the utilityAfter extensive research and needs analysis, it was implementing ArcFM technology was the ability ofdecided that a geographic information system (GIS) employees to graphically pinpoint problem areas,would be deployed that would provide extensive based on customer calls when power is down.mapping, analysis, tracing, integration and reportingfunctionality based on open architecture, database “When customers call in to report an electric outage,and development tools. JEA personnel can see the exact location of the call, and can then use the network model to discern whatJEA selected Schneider Electric as the vendor, and asset may be at fault,” Joiner said. “GIS personnelchose to deploy their ArcFM™ Enterprise GIS, which were able to leverage the tools in ArcFM to analyze,provides a complete enterprise utility solution geared research, and subsequently reconfigure certain partsto the needs of utility end users. of the electric distribution network model so that the majority of meters are now connected. The result isArcFM is based on Esri’s ArcGIS® technology and is less trucks rolled out per outage incident, therebyspecifically designed for the utility industry, enabling reducing the cost of restoration efforts.”energy companies to model, design and managecritical infrastructure. By integrating utility data and With the integration of ArcFM GIS, utilities have ©2012 Schneider Electric. All rights reserved.advanced geographical maps, ArcFM provides a a single version of the truth reliably informing agraphical view of a utility’s infrastructure and tools that variety of critical functions, such as dispatching,support cost reduction through simplified planning, troubleshooting, engineering analysis, planning,analysis and operational response times. reporting, and customer service.Schneider Electric worked closely with JEAprofessionals to consolidate and convert its previousdata into the ArcFM GIS system to produce aSchneider Electric USA, Inc. 4701 Royal Vista Circle, Fort Collins, CO 80528 Telephone: 1-866-537-1091 Fax: 1-970-223-5577 www.schneider-electric.com/us June 2012

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