Business Studies - Lesson 2


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Departments within a business.

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Business Studies - Lesson 2

  1. 1. M4/12 – Business Studies Departments inside a Business
  2. 2. Departments • We shall now take a look at the organisation inside a company or business. • The business can be broken down into separate departments that each provide a separate yet important function.
  3. 3. Departments • Accounting • Human Resources • Marketing and Sales • Operations • Procurement • Research and Development • Information Technology • Communication • Administration
  4. 4. Accounting • Money, money, money. • The measurement and reporting of all things relating to the money within a business. • Responsibilities include raising money to start a business, paying taxes on time and paying for goods, services or wages. • Any action concerning the finance within a business must be recorded and stored by the accounting department. finance - the management of money the money required to start and run a business
  5. 5. Human Resources • The department within a business that is responsible for the employees within a company. • Hiring and firing of employees. • Training of new and existing employees. • Dealing and helping with any employees problems such as illness. employees - the people paid to work for an organisation or business. fire - to dismiss someone from their job, tell someone they have lost their job. train - educate an employee, help them to carry out their job.
  6. 6. Marketing and Sales • Responsible for selling the companies products and maintaining the relationship with the customer. • Marketing – Promoting a companies product, advertising, getting people interested in a product. • Sales – Finding purchasers of a product, coming to an agreement on the selling of a product. • promote - help to make something popular • purchaser - the person that is buying a product
  7. 7. Operations • Makes the product or delivers the service. • Production ▫ produces the raw materials into the delivered goods. • Customer Service ▫ supports customers who need help with the product or service.
  8. 8. Procurement • Buying or purchasing raw materials or component parts. • Responsibility of procurement to purchase the right quality and quantity of goods and/ or services - at the best price.
  9. 9. Research and Development • Finding out ways to improve a business by increasing knowledge and using this knowledge to create new applications. research – to study a subject in order to find out more information about it development – the act of improving something by changing it or making it larger
  10. 10. Information Technology • Computers within business. • The study, design, development, installation, support or management of computer-based information systems, particularly software applications and computer hardware. • IT deals with the use of electronic computers and computer software to convert, store, protect, process, transmit and retrieve information, securely.
  11. 11. Communication • Responsible for communication within the organisation, as well as outside the organisation. • Public Relations. ▫ ▫ Dealing with customer relations ▫ Making sure the public has a good impression of the business
  12. 12. Administration • Provides administrative support for other departments. Organising people and resources efficiently. ▫ Typing ▫ Filing ▫ Data Entry ▫ Timekeeping
  13. 13. Business Organisation • Organisation by type • Global businesses – complex organisation structures • National – organisation possibly stretches throughout the country • Regional – could be through a county or wider area (North West, South East, etc.) • Local – small organisations serving local area or community