1.
Track-and-Act
The System for Tracking Hurdles on the Shop Floor
A presentation by Werardt Systems P Ltd
By: Satish Nande
satish@werardt.com

2.
Shop Floor Operations
Middle
Management
Top
Mngmnt
The TNA Philosophy
• The Customer is directly affected
by Shop floor operations
• So the Operator on the Machine
is one of the most Important person
• All Support functions Departments
must support Shop-floor Operations
• Hence Tracking of all Problems on the
Shop Floor is necessary,
• And taking Informed Action is the best
way to monitor issues, eliminate repetitive
ones & innovate processes
Reversing the Pyramid

3.
The TNA Overview
Track-n-Act or TNA is a simple system to track the
Problems / Issues / Hurdles faced and recorded on
the Status Boards maintained on your Shop floor
TNA will help in recording these problems, classify
them on the basis of SQDC for you to take informed
action on them
TNA will bring help fast-track such issues and help
in Innovating Processes and aligning objectives
SQDC – Status Board

4.
Actually these Status boards could be anywhere covering the Customer-Producer-Supplier links based on
the principles of Total Flow Management.
The objective of the system is to monitor the various problems or hurdles that are faced on a day-to-day
basis, directing them to the concerned Support Function Department and thus helping them to take
informed action to eliminate the issue and innovate processes
Status Board Status BoardStatus Boards
Production
Division
Supply Make Deliver
Status Board Management

5.
TNA will be used for raising Problem Cards to the various Support Function Departments. Overall there are
two Types of Departments,
PROBLEM
These “Problem Cards” would be raised by the Production Lines or Cells or even Sourcing and Dispatch,
indicating some problem or hurdle they are facing in fulfilling the planned production and dispatch.
RESOLUTION
These “Problems” would then be resolved by various departments or Support Functions so as to close the
cards raised in their name. These departments could be … Quality, Maintenance, Tool stores, Purchase,
Planning, Production, Utilities, etc.


What gets Measured gets Done!

6.
Planning
Stores
Quality
Maintenance
Tool Room
Production
… … …
Status Boards in various
Production Lines and even in
Sourcing & Dispatch, if required
Support
Function
Departments
Problem
Cards
Prioritized on
Safety
Quality
Delivery
Cost
Status Boards and Problem Cards

7.
TNA adds significant value to the raw data getting generated on the field, so as to assist in continuous
improvements. Some of the inherent advantages would be,
• A simple system for Reporting and Record keeping for Problems
• Global Overview & Dashboard for all to see and take informed action
• Codifying the Problems and Causes to analyze them better
• A single system for all departments for ease in standardization
• Standardizing the Reporting for Performance Driven Measurements
• Role based Access rights to department Users
The Benefits of Using TNA

8.
Based on the
Problems entered
the system will
provide various Pivot
tables and Charts for
you to analysis
Performance based
on Problem Codes,
Departments, SQDC
and Resolution Time
Track-N-Act
Dashboard
Problem Card
Week-wise Performance Report
Category Wise
Week-wise Performance Charts
Department Wise Listing

9.
This is a Browser Based System which can be hosted on an Internal Server. The system is built using
Microsoft .NET and uses MS-SQL-SERVER as the Database backend.
The Physical Problem Cards would need to be entered in the system through Kiosks placed on the
Shop floor or individual department PC’s.
The Performance Reports or Escalations could be emailed on a periodic basis to the various
Department Heads and Operations personnel based on pre-defined periodicities
Technology

10.
THANK YOU
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