Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Patients and Families Helping Patients and Families: How to Become Engaged and Have Meaningful Involvement as an Advisor

381 views

Published on

A session for patients and families from experienced patient and family advisors, on how to become more involved in the role and participate in a meaningful way. Cindy and Heather will both tell their stories on how they got involved as patient and family advisors, including the importance of this role and how they found their voice to speak up and be involved in many improvement efforts. A ‘how to’ for future advisors to find their voices and make changes in their home health regions. An excellent session for healthcare staff who are considering creating advisory councils in their own regions.

Published in: Healthcare, Health & Medicine
  • Be the first to comment

  • Be the first to like this

Patients and Families Helping Patients and Families: How to Become Engaged and Have Meaningful Involvement as an Advisor

  1. 1. Patients and Families, helping patients and families- how to become engaged and have meaningful involvement as an advisor Cindy Dumba and Heather Thiessen FAMILY AND PATIENT ADVISORS www.qualitysummit.ca #QS14
  2. 2. Faculty/Presenter Disclosure not NOT APPLICABLE
  3. 3. Disclosure of Commercial Support • Not Applicable
  4. 4. Mitigating Potential Bias • This presentation has no bias
  5. 5. All about us ……………….
  6. 6. Cindy Dumba
  7. 7. Heather Thiessen
  8. 8. Patients First Review was our wakeup call
  9. 9. It is exciting to know that the future in healthcare improvements will include patient’s and or families…TRUST US for we want it to work for all just as much as you do…
  10. 10. Describing an Elephant
  11. 11. Lip Service vs. Meaningful Engagement
  12. 12. Engagement on Advisory Councils • Children’s Health Services - Dubé Centre • Heart Health -Aboriginal Peoples • General Medicine - Surgical Services • Critical Care - Renal Services • Emergency Department - Humboldt Hospital • Neurosciences - Home Care • Rehabilitation - Oncology • Long Term Care
  13. 13. Awareness & Community Building
  14. 14. Finding our voice
  15. 15. Education
  16. 16. Highlights
  17. 17. Continuous Improvement
  18. 18. Lessons Learned
  19. 19. Questions? Contact Me: Cindy Dumba and Heather Thiessen cindydumba@yahoo.ca and hrthiessen@gmail.com Insert Your Logo Here www.qualitysummit.ca #QS14

×