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Location Strategy & Analysis - Setting up new Delivery Center in Philippines - Case Study by HAN DIGITAL

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HAN Digital helped global IT Services company in Philippines to identify and assess the talent supply market in different key talent elements to setup new global delivery center, which helped our client to reduce hiring cost and great hiring success.

Published in: Recruiting & HR
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Location Strategy & Analysis - Setting up new Delivery Center in Philippines - Case Study by HAN DIGITAL

  1. 1. Talent Market Landscape - Philippines How HAN Digital helped, a Fortune 500 customer to expand global delivery center out of next wave emerging city in Philippines! Our customer is a more than $50 Bln revenue generating multinational information technology company, which has multiple delivery centers across globe. Customer was trying to setup new delivery center in one of the 'next wave' city in Philippines to have cost advantage. They were not able to assess talent supply to acquire potential right talent from the market place.   Our goal was to study the talent supply (experienced and graduates) market for 80+ various role play in the delivery center. We decided to execute combination of telephonic interviews, field assessment, F-F interviews with target audience, panel connects to understand and validate the talent supply market to have research recommendations. This approach helped our client to understand the relevant talent market. Jointly worked to acquire about 550 experienced and 100 graduate hires in span of 6 months OVERVIEW “Han digital proposed a 8 step process to understand the state of talent & skill availability in the target emerging city by evaluating the demand and supply across target market" Key Dimensions of Talent Landscape: - Industry employment preference - Talent pool sizing - Skill and JD - Fresh graduates talent supply - C&B benchmarking - Demand & Supply job market - Talent maturity & best practices - Talent mobility - Social media talent hirings - Ease of hiring by role HAN Digital. | A Case Study on Talent Market Landscape Talent Research Case Study
  2. 2. APPROACH 40% CONCLUSION Research identified to contribute more than 85% local fresh talent, which leading to increased talent retention in ITES/BPO delivery center. Significant savings on overall hiring cost due to attracting local talent from tier I location and talent mobility roadmap by us. Identified feasible role and skills to be easily hired at less time and recommended internal role moments from major delivery centers from Manila . HAN Digital has combined these elements to help countless Fortune 500 company to grow global delivery center and business success. Hiring cost optimized by knowing the talent map to acquire right talent 120+ Telephonic Interviews: Leveraging HAN Digital network connects and target audiences to gather targeted talent market insights 40+ F-F interviews: Our SME traveled to field and met industry professionals, SMEs and HR/Talent acquisition leaders along with similar ecosystems, that exponentially increased our confidence level on the data gathered through telephonic discussion about talent market 20+ Universities: We made sure to understand the graduate talent supply from the local universities/institutes to hire entry level resources. Met top 10 University placement head to understand the graduate supply and skill availability 10+ Government and IT Park Officials : Met city mayor, investment officials and IT park head for understanding the local market behaviors and benefits to the new expansion plan by any IT / BPO services setups. RESULTS HAN Digital Solution | A Case Study on Talent Market Landscape 86% Onboarding rate with great employer branding 3,500+ Market ready talent pool for 60+ roles and 20+ where identified as hard to hire skills Reach us to discuss our Talent consulting offerings at info@handigital.com / saran@handigital.com

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