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DELIVERING THE PROMISE …

North America | Latin America | Europe | Middle East | Africa | Asia
© Chazey Partners 2013
Who We Are · Overview
Chazey Partners is a practitioners-led global management
advisory business. We bring together a unique wealth of experience,
empowering our clients to strive for world class excellence through

Business Transformation, Shared Services &
Outsourcing, Technology Enablement, Process
Enhancement and Corporate Strategy Optimisation
We have operationally delivered and consulted numerous programs globally, over
the last 20 years, in the US, Canada, Latin America, UK, Ireland, Continental
Europe, India, Singapore, Australia, China, Middle East and Africa
Our end-to-end capability offers advice, guidance and implementation
expertise, covering strategy setting and business case production, to programs
management, implementation and process optimization
North America | Latin America | Europe | Middle East | Africa | Asia
©Chazey Partners 2013

North America | Latin America | Europe | Middle East | Africa | Asia

2
Who We Are · Services Portfolio
Functional Breadth of
Experience

FINANCE & ACCOUNTING
●
HUMAN RESOURCES
●
INFORMATION
TECHNOLOGY
●
PROCUREMENT
●
TRAVEL & EXPENSES
●
CONTACT CENTRES

BUSINESS
TRANSFORMATION
−
SHARED SERVICES
& OUTSOURCING
−
TECHNOLOGY ENABLEMENT
−
OPERATION EMPOWERMENT
−
CHANGE MANAGEMENT
−
LEAN SIX SIGMA

Other Supporting
Services

INVENTORY & LOGISTICS
●
STAT & TAX COMPLIANCE
●
SUPPLY CHAIN
●
LEGAL SERVICES
●
FACILITIES MANAGEMENT
●
MARKETING BACKOFFICE

Expertise In Public Sector & Private Sector
North America | Latin America | Europe | Middle East | Africa | Asia
©Chazey Partners 2013

North America | Latin America | Europe | Middle East | Africa | Asia

3
Why Chazey Partners · Uniqueness
Effective Diagnostics & Unique Methodology
Blending more than two decades of experience to create a unique diagnostic based
methodology. This allows us to identify critical gaps, strength quotient, and materialise feasible
opportunities

Hands-On Approach of Seasoned Practitioners
Having “lived and breathed“ a great number of projects, we understand what it takes to
be successful. Our hands-on approach forms the cornerstone of our practice

Independent of Other Providers
Our solutions are unbiased and personalised, and are coupled with our value
enriching thought-leadership

Exceptional Project Payback
Liberating budget for core services, driving highly competitive ROI,
and compelling transformation timelines
North America | Latin America | Europe | Middle East | Africa | Asia
©Chazey Partners 2013

North America | Latin America | Europe | Middle East | Africa | Asia

4
Global Reach · Local Expertise

GLOBAL REACH
As one of the world’s leading niche management
consultancy firms specialised in Shared Services &
Outsourcing, we have offices located in nine major
countries around the world, including
USA, Canada, Argentina, Mexico, UK, Ireland, Cyprus, Sing
apore, and South Africa.
LOCAL EXPERTISE
Hands-on experience in 100+ countries, influenced key
industry practices in diversified fields.

Our Leadership Team Exemplifies The Combined Value Of Global Reach And Local Expertise
North America | Latin America | Europe | Middle East | Africa | Asia
©Chazey Partners 2013

North America | Latin America | Europe | Middle East | Africa | Asia

5
Who We Have Worked With
OUR CLIENTS

WHERE HAVE WE COME FROM

North America | Latin America | Europe | Middle East | Africa | Asia
©Chazey Partners 2013

North America | Latin America | Europe | Middle East | Africa | Asia

6
Meet Our Team · Founders
PHIL SEARLE

DAVID O’SULLIVAN

CEO & Founder
Chazey Partners

Co-Founder & Partner
Chazey Partners

Phil has more than 20 years of experience in Finance, Shared Services,
Technology and Outsourcing. Prior to his current role, he was Group VP
and CFO of Cendant TDS International, which encompassed all areas of
Finance across four continents, including Decision Support, Financial
Planning & Analysis, Controllership and Financial plus certain HR Shared
Services.

David has over 20 years’ experience at a strategic and operational level
in driving business change and transformation with multinationals in a
broad range of industries. He has established and optimized business
critical operations, implemented global ERP applications, and
outsourced and offshored other functions.

Prior to Cendant, Phil was VP Finance and Corporate Controller at
3Com Corporation. He led far reaching organizational, technology,
service delivery and business process improvement initiatives resulting
in the global roll-out of ERP solutions and Shared Services
encompassing Finance, HR, Supply Chain, Logistics and Customer
Support.

Prior to Chazey Partners, David has held a number of top level roles
including COO of a Technology company and Corporate Controller of a
global Consumer Goods company. He has also been at the forefront of
leading significant global change with companies such as Whirlpool and
Thomson Reuters in a number of capacities including Project Director
and global Head of Shared Services.

Phil is a Chartered Accountant and has a BA Honors Degree in
Economics from the University of Exeter. He is a member of Financial
Executives International (FEI).

David is a Chartered Accountant and graduated from Trinity College,
Dublin with a degree in Economics & Political Science.

Contact:

Contact:

Tel: +1 408 402 3008
philsearle@chazeypartners.com

Tel: +353 (0) 86 384 8573
davidosullivan@chazeypartners.com

North America | Latin America | Europe | Middle East | Africa | Asia
©Chazey Partners 2013

North America | Latin America | Europe | Middle East | Africa | Asia

7
Meet Our Team · Management
ESTEBAN CARRIL, MANAGING DIRECTOR, LATIN AMERICA, CHAZEY PARTNERS
Esteban is an executive with more than 16 years of Finance, Shared Services and Operations Management experience in different
multinational companies. Prior to joining Chazey, he was the Latin America Shared Service Director at EMC Corporation where he was
responsible for establishing and optimising a multi-task shared service centre across the whole region. Prior to EMC, he was the Latin
Shared Service Director for 3Com where he led the rollout of SAP in 8 Latin American countries while also responsible for the business
transformation into a Shared Service model.
estebancarril@chazeypartners.com
+54 (911) 3085 5140

GRANT FARRELL,

MANAGING DIRECTOR, UNITED STATES, CHAZEY PARTNERS
Grant has over 20 years of experience in Finance, Shared Services and Technology implementations. He has managed change programs
on the back of Shared Service implementations significantly reducing the cost base, enhancing controls and service levels. Prior to his
recent assignments he was the Shared Service Controller for Interpublic. Prior to Interpublic Grant was the European Operations
Director for McGraw-Hill where he was responsible for the set-up and subsequent running of the European Shared Service Centre.
grantfarrell@chazeypartners.com
+1 408 767 1285

CHRISTINA EXARCHOU, HEAD OF HR PRACTICE, EMEA, CHAZEY PARTNERS
Christina has over 15 years of experience in senior front line human resources positions with multinational companies. Her roles have
included Human Resources Manager for South East Europe, Head of Human Resources for Central Europe Balkans, and Head of Human
Resources for Central Eastern Europe. She has managed the HR agenda for the regions under her responsibility, and established proper
entities, policies procedures, HR Systems, aligning activities under the global standards.
christinaexarchou@chazeypartners.com
+30 6944 525622

ANIRVAN SEN, MANAGING DIRECTOR, ASIA, MIDDLE EAST

AND AFRICA, CHAZEY PARTNERS
Anirvan has 20+ years of extensive experience in Technology, LEAN six-sigma, Talent Management, Shared Services, IT and Sales. Prior
to his current role, Anirvan has spent 15 years in GE, running the Quality organisation for GE’s EMEA operations of Shared Services,
developing global delivery models for BPO vendors, initiating strategy for shared services in the Middle-East and Africa region.
anirvansen@chazeypartners.com
+31 649133170 / +65 85143766

North America | Latin America | Europe | Middle East | Africa | Asia
©Chazey Partners 2013

North America | Latin America | Europe | Middle East | Africa | Asia

8
Meet Our Team · Management
CHAS MOORE, MANAGING DIRECTOR, CANADA, CHAZEY PARTNERS
Chas has 17 years of experience in business leadership, management and Shared Services implementations. Prior to this role, he was the
Interior Health Business Support Director for Corporate Initiatives leading shared services implementations involving the Canadian
healthcare sector. Prior to the formation of Interior Health, Chas was the Chief Financial Officer of one of its 18 predecessor
organisations. Chas led integration and innovation initiatives for the five health authorities that operated in the Cariboo region.
chasmoore@chazeypartners.com
+1 855 692 6229 EXT. 201

JANEY JUX, HEAD OF PUBLIC SECTOR PRACTICE, EMEA, CHAZEY PARTNERS
Janey has 15 years' experience in a range of change management and organisational redesign positions. Working in European and Global
Service and Manufacturing as well as UK local government, she has managed change programs on the back of organisational resizing
implementations, significantly reducing the cost base, improving working practices and delivering enhanced value for money.
janeyjux@chazeypartners.com
+ 44 (0) 800 644 0649

EMER O’KELLY, REGIONAL DIRECTOR, EUROPE,

CHAZEY PARTNERS
Emer has over 30 years’ experience at a strategic and operational level in driving strategic change, business improvement,
transformation and enhancement of administrative organisations with multinationals and SME’s in a range of industries, always focused
on adding value. His roles have included European CFO, Finance Director and European Controller as well as International Project
Manager for an SAP ERP implementation.
emerokelly@chazeypartners.com
+44 (0) 7703 647 360

ROBERT TOWLE, DIRECTOR, EAST COAST, UNITED STATES, CHAZEY PARTNERS
Robert has over 20 years of experience in Finance, Shared Services and Technology implementations. He has managed multiple shared
services transformation projects and has held multiple roles managing shared services operations in the U.S., U.K. and in multiple
locations in India. Prior to his recent assignments, he was the Vice President of Finance for Pinkerton Consulting. Prior to
Pinkerton, Robert was the Vice President of Global Operations Finance for Travelport Limited, with responsibilities including the
management of company's Indian Shared Service Centre, global corporate travel and North American payroll operations.
roberttowle@chazeypartners.com
+1 866 337 4699

North America | Latin America | Europe | Middle East | Africa | Asia
©Chazey Partners 2013

North America | Latin America | Europe | Middle East | Africa | Asia

9
Contact us

enquiries@chazeypartners.com
www.chazeypartners.com

North America | Latin America | Europe | Middle East | Africa | Asia
©Chazey Partners 2013

North America | Latin America | Europe | Middle East | Africa | Asia

10

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Shared Services & Outsourcing, Technology Enablement and Business Transformation

  • 1. DELIVERING THE PROMISE … North America | Latin America | Europe | Middle East | Africa | Asia © Chazey Partners 2013
  • 2. Who We Are · Overview Chazey Partners is a practitioners-led global management advisory business. We bring together a unique wealth of experience, empowering our clients to strive for world class excellence through Business Transformation, Shared Services & Outsourcing, Technology Enablement, Process Enhancement and Corporate Strategy Optimisation We have operationally delivered and consulted numerous programs globally, over the last 20 years, in the US, Canada, Latin America, UK, Ireland, Continental Europe, India, Singapore, Australia, China, Middle East and Africa Our end-to-end capability offers advice, guidance and implementation expertise, covering strategy setting and business case production, to programs management, implementation and process optimization North America | Latin America | Europe | Middle East | Africa | Asia ©Chazey Partners 2013 North America | Latin America | Europe | Middle East | Africa | Asia 2
  • 3. Who We Are · Services Portfolio Functional Breadth of Experience FINANCE & ACCOUNTING ● HUMAN RESOURCES ● INFORMATION TECHNOLOGY ● PROCUREMENT ● TRAVEL & EXPENSES ● CONTACT CENTRES BUSINESS TRANSFORMATION − SHARED SERVICES & OUTSOURCING − TECHNOLOGY ENABLEMENT − OPERATION EMPOWERMENT − CHANGE MANAGEMENT − LEAN SIX SIGMA Other Supporting Services INVENTORY & LOGISTICS ● STAT & TAX COMPLIANCE ● SUPPLY CHAIN ● LEGAL SERVICES ● FACILITIES MANAGEMENT ● MARKETING BACKOFFICE Expertise In Public Sector & Private Sector North America | Latin America | Europe | Middle East | Africa | Asia ©Chazey Partners 2013 North America | Latin America | Europe | Middle East | Africa | Asia 3
  • 4. Why Chazey Partners · Uniqueness Effective Diagnostics & Unique Methodology Blending more than two decades of experience to create a unique diagnostic based methodology. This allows us to identify critical gaps, strength quotient, and materialise feasible opportunities Hands-On Approach of Seasoned Practitioners Having “lived and breathed“ a great number of projects, we understand what it takes to be successful. Our hands-on approach forms the cornerstone of our practice Independent of Other Providers Our solutions are unbiased and personalised, and are coupled with our value enriching thought-leadership Exceptional Project Payback Liberating budget for core services, driving highly competitive ROI, and compelling transformation timelines North America | Latin America | Europe | Middle East | Africa | Asia ©Chazey Partners 2013 North America | Latin America | Europe | Middle East | Africa | Asia 4
  • 5. Global Reach · Local Expertise GLOBAL REACH As one of the world’s leading niche management consultancy firms specialised in Shared Services & Outsourcing, we have offices located in nine major countries around the world, including USA, Canada, Argentina, Mexico, UK, Ireland, Cyprus, Sing apore, and South Africa. LOCAL EXPERTISE Hands-on experience in 100+ countries, influenced key industry practices in diversified fields. Our Leadership Team Exemplifies The Combined Value Of Global Reach And Local Expertise North America | Latin America | Europe | Middle East | Africa | Asia ©Chazey Partners 2013 North America | Latin America | Europe | Middle East | Africa | Asia 5
  • 6. Who We Have Worked With OUR CLIENTS WHERE HAVE WE COME FROM North America | Latin America | Europe | Middle East | Africa | Asia ©Chazey Partners 2013 North America | Latin America | Europe | Middle East | Africa | Asia 6
  • 7. Meet Our Team · Founders PHIL SEARLE DAVID O’SULLIVAN CEO & Founder Chazey Partners Co-Founder & Partner Chazey Partners Phil has more than 20 years of experience in Finance, Shared Services, Technology and Outsourcing. Prior to his current role, he was Group VP and CFO of Cendant TDS International, which encompassed all areas of Finance across four continents, including Decision Support, Financial Planning & Analysis, Controllership and Financial plus certain HR Shared Services. David has over 20 years’ experience at a strategic and operational level in driving business change and transformation with multinationals in a broad range of industries. He has established and optimized business critical operations, implemented global ERP applications, and outsourced and offshored other functions. Prior to Cendant, Phil was VP Finance and Corporate Controller at 3Com Corporation. He led far reaching organizational, technology, service delivery and business process improvement initiatives resulting in the global roll-out of ERP solutions and Shared Services encompassing Finance, HR, Supply Chain, Logistics and Customer Support. Prior to Chazey Partners, David has held a number of top level roles including COO of a Technology company and Corporate Controller of a global Consumer Goods company. He has also been at the forefront of leading significant global change with companies such as Whirlpool and Thomson Reuters in a number of capacities including Project Director and global Head of Shared Services. Phil is a Chartered Accountant and has a BA Honors Degree in Economics from the University of Exeter. He is a member of Financial Executives International (FEI). David is a Chartered Accountant and graduated from Trinity College, Dublin with a degree in Economics & Political Science. Contact: Contact: Tel: +1 408 402 3008 philsearle@chazeypartners.com Tel: +353 (0) 86 384 8573 davidosullivan@chazeypartners.com North America | Latin America | Europe | Middle East | Africa | Asia ©Chazey Partners 2013 North America | Latin America | Europe | Middle East | Africa | Asia 7
  • 8. Meet Our Team · Management ESTEBAN CARRIL, MANAGING DIRECTOR, LATIN AMERICA, CHAZEY PARTNERS Esteban is an executive with more than 16 years of Finance, Shared Services and Operations Management experience in different multinational companies. Prior to joining Chazey, he was the Latin America Shared Service Director at EMC Corporation where he was responsible for establishing and optimising a multi-task shared service centre across the whole region. Prior to EMC, he was the Latin Shared Service Director for 3Com where he led the rollout of SAP in 8 Latin American countries while also responsible for the business transformation into a Shared Service model. estebancarril@chazeypartners.com +54 (911) 3085 5140 GRANT FARRELL, MANAGING DIRECTOR, UNITED STATES, CHAZEY PARTNERS Grant has over 20 years of experience in Finance, Shared Services and Technology implementations. He has managed change programs on the back of Shared Service implementations significantly reducing the cost base, enhancing controls and service levels. Prior to his recent assignments he was the Shared Service Controller for Interpublic. Prior to Interpublic Grant was the European Operations Director for McGraw-Hill where he was responsible for the set-up and subsequent running of the European Shared Service Centre. grantfarrell@chazeypartners.com +1 408 767 1285 CHRISTINA EXARCHOU, HEAD OF HR PRACTICE, EMEA, CHAZEY PARTNERS Christina has over 15 years of experience in senior front line human resources positions with multinational companies. Her roles have included Human Resources Manager for South East Europe, Head of Human Resources for Central Europe Balkans, and Head of Human Resources for Central Eastern Europe. She has managed the HR agenda for the regions under her responsibility, and established proper entities, policies procedures, HR Systems, aligning activities under the global standards. christinaexarchou@chazeypartners.com +30 6944 525622 ANIRVAN SEN, MANAGING DIRECTOR, ASIA, MIDDLE EAST AND AFRICA, CHAZEY PARTNERS Anirvan has 20+ years of extensive experience in Technology, LEAN six-sigma, Talent Management, Shared Services, IT and Sales. Prior to his current role, Anirvan has spent 15 years in GE, running the Quality organisation for GE’s EMEA operations of Shared Services, developing global delivery models for BPO vendors, initiating strategy for shared services in the Middle-East and Africa region. anirvansen@chazeypartners.com +31 649133170 / +65 85143766 North America | Latin America | Europe | Middle East | Africa | Asia ©Chazey Partners 2013 North America | Latin America | Europe | Middle East | Africa | Asia 8
  • 9. Meet Our Team · Management CHAS MOORE, MANAGING DIRECTOR, CANADA, CHAZEY PARTNERS Chas has 17 years of experience in business leadership, management and Shared Services implementations. Prior to this role, he was the Interior Health Business Support Director for Corporate Initiatives leading shared services implementations involving the Canadian healthcare sector. Prior to the formation of Interior Health, Chas was the Chief Financial Officer of one of its 18 predecessor organisations. Chas led integration and innovation initiatives for the five health authorities that operated in the Cariboo region. chasmoore@chazeypartners.com +1 855 692 6229 EXT. 201 JANEY JUX, HEAD OF PUBLIC SECTOR PRACTICE, EMEA, CHAZEY PARTNERS Janey has 15 years' experience in a range of change management and organisational redesign positions. Working in European and Global Service and Manufacturing as well as UK local government, she has managed change programs on the back of organisational resizing implementations, significantly reducing the cost base, improving working practices and delivering enhanced value for money. janeyjux@chazeypartners.com + 44 (0) 800 644 0649 EMER O’KELLY, REGIONAL DIRECTOR, EUROPE, CHAZEY PARTNERS Emer has over 30 years’ experience at a strategic and operational level in driving strategic change, business improvement, transformation and enhancement of administrative organisations with multinationals and SME’s in a range of industries, always focused on adding value. His roles have included European CFO, Finance Director and European Controller as well as International Project Manager for an SAP ERP implementation. emerokelly@chazeypartners.com +44 (0) 7703 647 360 ROBERT TOWLE, DIRECTOR, EAST COAST, UNITED STATES, CHAZEY PARTNERS Robert has over 20 years of experience in Finance, Shared Services and Technology implementations. He has managed multiple shared services transformation projects and has held multiple roles managing shared services operations in the U.S., U.K. and in multiple locations in India. Prior to his recent assignments, he was the Vice President of Finance for Pinkerton Consulting. Prior to Pinkerton, Robert was the Vice President of Global Operations Finance for Travelport Limited, with responsibilities including the management of company's Indian Shared Service Centre, global corporate travel and North American payroll operations. roberttowle@chazeypartners.com +1 866 337 4699 North America | Latin America | Europe | Middle East | Africa | Asia ©Chazey Partners 2013 North America | Latin America | Europe | Middle East | Africa | Asia 9
  • 10. Contact us enquiries@chazeypartners.com www.chazeypartners.com North America | Latin America | Europe | Middle East | Africa | Asia ©Chazey Partners 2013 North America | Latin America | Europe | Middle East | Africa | Asia 10