This presentation formed a part of my workshop at the 1st eResearch Africa conference (held in Cape Town; 6 - 10 Oct 2013). I've also blogged about the some of the points in a post on "Why universities should care about Altmetrics" here: http://goo.gl/UdjHFY.
Academics around the world are utilising online tools and services for collaboration, networking, communication and engagement around their research work. Many of these tools and services fall outside of the traditional core institutional e-infrastructure framework and are, therefore, beyond the traditional scope of IT support. However, academics are increasingly looking to institutional support structures for assistance with utilising these new tools and approaches and have an expectation of being able to integrate these services with the eResearch tools they utilise in their daily work.
This workshop focused on the increasing use of online tools and services for boosting visibility and gauging the impact of research work. There was discussion around
the utilisation of these tools and services in research work and the growing number of channels through which technical support can potentially assist academics
in achieving a professionally curated online presence.