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Non-Verbal Communication

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Non-Verbal Communication

  1. 1. NON VERBAL COMMUNICATION HELPS MAKE COMMUNICATION MORE EFFECTIVE
  2. 2. SOFTEN <ul><li>S SMILE </li></ul><ul><li>O OPEN POSTURE </li></ul><ul><li>F FORWARD LEAN </li></ul><ul><li>T TOUCH </li></ul><ul><li>E EYE CONTACT </li></ul><ul><li>N NOD </li></ul>
  3. 3. BEWARE THROUGH OUT YOUR LIFE OF JUDGING PEOPLE BY THEIR APPEARANACE JAPANESE PROVERB
  4. 4. Money has a Direct Relation with the Gesture Wrinkled purse make wrinkled faces. (English proverb)
  5. 5. Be careful about your body language <ul><li>In spite of your intelligence you may not get a job. </li></ul><ul><li>Even though you are not a best scorer, you may get a good job by your nonverbal behavior </li></ul>
  6. 6. Before people started speaking languages. Gestures were the only medium of communication & of revealing one’s intensions
  7. 7. Gesture may not inborn as crying , shouting etc. some gestures However are genetic; where as some are learnt and few are related to one’s culture
  8. 8. Strictly speaking between 60 to 80% of our message is communicated through our body language
  9. 9. What is physiognomy? <ul><li>The interpretation of outward appearance, </li></ul><ul><li>especially </li></ul><ul><li>The feature of the face to discover </li></ul><ul><li>a person’s predominant </li></ul><ul><li>Temper & Character. </li></ul>
  10. 10. Fear
  11. 12. Anger
  12. 13. Surprise
  13. 14. Happiness
  14. 15. Disgust
  15. 16. Sadness
  16. 17. Telling a Lie
  17. 18. Attention
  18. 19. Fear or Frustration
  19. 20. Winning Face
  20. 21. Eyes gives us a definite impression about a person in front of us
  21. 23. Eyes which can find out the behavior
  22. 24. Eye contact
  23. 25. Eye contact signals need for affiliation, an involvement with the other person
  24. 26. Eye is the window of the mind
  25. 27. ?
  26. 29. Maintaining good eye contact shows respect and interest in what they have to say.
  27. 30. Hands –Arms - Palms <ul><li>Hand : The lowest part of the arm , below the wrist and including the fingers. </li></ul><ul><li>Arms : One of the two upper limbs of a human being </li></ul><ul><li>Palms: The soft fleshy part of the hand between the fingers and the wrist which is covered with many lines </li></ul>
  28. 31. Palm facing down indicates <ul><li>Telling some body to sit down </li></ul><ul><li>or </li></ul><ul><li>stopping some body </li></ul>
  29. 32. FACING DOWN POSITION (REQUEST WITH AUTHORITY ) <ul><li>Facing up position </li></ul><ul><li>(gesture of submission) </li></ul>
  30. 33. Hand shake (shook hand)
  31. 34. Submission
  32. 35. Dominance
  33. 36. Equality
  34. 37. Double Handed Shake Trust and affection Intimate friends or relatives
  35. 38. Globe Hand Shake The person initiating such a gesture offers his right hand to the person in front for hand shake and then puts left his trustworthiness
  36. 39. Finger tip hand shake It show that there is a lack of trust in the self and in the other person
  37. 40. Stiff Arm Thrust A person wishes to keep the other at a distance
  38. 41. Dead fish handshake There is no warmth feeling. It is life less
  39. 42. When a person rubs his palms together he is communicating something positive News of success Cheerful
  40. 43. Raised Thumbs Ok
  41. 44. Locked fingers (clenching) Frustrated & is adopting negative attitude
  42. 45. If a person Sits back , crosses his arms and legs, it is definite that his decision is negative
  43. 46. Folding of one or both the arms across the chest is an indication Coming threat or occurrence of some undesirable event
  44. 47. Stand arm cross gesture is common When one is among strangers and presume insecure
  45. 48. Suppose arm are gripped tightly it indicates The person is waiting for a call or anxious to know a thing that is unfamiliar
  46. 49. Folding arms indicates the social status also Boss intends to speak to his juniors
  47. 50. Locking of the leg one over the other indicates that the person is unsure of himself/herself and is feeling insecure Nervous ,negative attitude
  48. 51. One leg is crossed neatly over the other usually the right over the left
  49. 54. But, I know! What about you?
  50. 55. Presented by Chef. VBharathan

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