3. “The total impact of a message is about 7% verbal (words only) and 38% vocal (including tone of voice, inflection) and 55% non-verbal”. Albert Mehrabian
11. Are you care about your body language ? Exercise: When you cross your arms on your chest, do you cross left over right or right over left? “Seven out of ten people cross their left arm over their right.”
12. Are you care about your body language ? Exercise: When you cross your arms on your chest, do you cross left over right or right over left? “Seven out of ten people cross their left arm over their right.”
13. Why Women are More Perceptive ! Being 'perceptive' means being able to spot the contradictionsbetween someone's words and their body language. For the first few years, themother relies almost solely on the non-verbal channel to communicatewith the child and this is why women are often moreperceptive than men becausethey practise readingsignals early. Brain scan shows that women have between 14 to 16 areas of the brain to evaluate others' behavior versus a man's 4 to 6 areas.
14. Why Women are More Perceptive ! Being 'perceptive' means being able to spot the contradictionsbetween someone's words and their body language. For the first few years, themother relies almost solely on the non-verbal channel to communicatewith the child and this is why women are often moreperceptive than men becausethey practise readingsignals early. Brain scan shows that women have between 14 to 16 areas of the brain to evaluate others' behavior versus a man's 4 to 6 areas.
15. Why Women are More Perceptive ! Being 'perceptive' means being able to spot the contradictionsbetween someone's words and their body language. For the first few years, themother relies almost solely on the non-verbal channel to communicatewith the child and this is why women are often moreperceptive than men becausethey practise readingsignals early. Brain scan shows that women have between 14 to 16 areas of the brain to evaluate others' behavior versus a man's 4 to 6 areas.
17. Rule 1.Read Gestures in Clusters Like any spoken language, body language has words, sentences and punctuation. Each gesture is like a single word and one word may have several different meanings.
18. Rule 2.Look for Congruence If you, as the speaker, were to ask the listener to give his opinion about something you've said and he replied that he disagreed with you, his body language signals would be congruent with his verbal sentences, they would match.
19. Rule 3.Read Gestures in Context All gestures should be considered in the context in which they occur.
26. 2. Palm down When the palm is turned to face downwards, you will project immediate authority. The other person will sense that you've given them an order to move the item and may begin to feel antagonistic towards you.
27. 3. The Palm-Closed Finger-Pointed Is one of the most annoying gestures anyone can use while speaking. When the speaker pointed directly at the audience, they became preoccupied with making personal judgments about the speaker rather than listening to his content.
28. 3. The Palm-Closed Finger-Pointed When the speaker pointed directly at the audience, the listeners became preoccupied with making personal judgments about the speaker rather than listening to his content.
31. Who Should Reach First? Although it is a generally accepted custom to shake hands when meeting a person for the first time, there are some circumstances in which it may not be appropriate for you to initiate a handshake. Before you initiate the hand shake: - Am I welcome? -Is this person happy to meet me or am I forcing them into it?
33. Dominance Dominance is transmitted by turning your hand so that your palm faces down in the handshake.
34. Dominance Dominance is transmitted by turning your hand so that your palm faces down in the handshake. Your palm doesn't have to face directly down, but is the upper. Rabin used a dominated handshake with Yasser Arafat
35. Submissive Submissive handshake is to offer your hand with your palm facing upwards symbolically giving the other person the upper hand.
36. Submissive Submissive handshake is to offer your hand with your palm facing upwards symbolically giving the other person the upper hand. George Bush got the upper hand advantage
37. How to Disarm a Power Player The Step-to-the-Right Technique:
38. How to Disarm a Power Player 2. The Hand-on-Top Technique When a power player presents you with a Palm-Down Thrust, respond with your hand in the palm-Up position then put your left hand over his right to form a Double-Hander and straighten the handshake.
