Jazztel. Wholesale. Santiago Toribio septiembre de 2004 – 2012 (8 años)Madrid y alrededores, España Competencias: Desarrollo canal: Retail, Gran distribucion (residencial pymes y mayoristas), ECI y Grandes revendedores Diseño e implementacion en distribucion de medios de pago. Compentencias en Voip y peering. Venta de minutos internacionales, Acuerdos de interconexion y tránsito, Recogida y accesos nacionales e internacionales, Ventas de calling card, pinless Venta de servicios marca blanca (voz, datos, prepago, etc) STA internacionales. Venta de movil prepago Jazztel y marcas blancas de movil Jazztel. VEnta de servicios triple play (tv + telefono + internet y móvil tanto en pymes como en residencial)

1. Jazztel: Wholesale division
presentation
Madrid
2014

2. 2
Agenda
JAZZTEL: COMPANY OVERVIEW
WHOLESALE OFFERING
JAZZTEL‟S ASSETS AND CAPABILITIES SUPPORTING
THE WHOLESALE PROPOSITION

3. 3
Introduction to JAZZTEL: an overview
56% 11% 33%
Revenue
Split
Gross
Margin
Split
• ... primary focus
on broadband
residential
services
0Residential Corporate Wholesale
– ADSL (ULL, resale)
– Voice (Single invoice & pre
selection)
– TV
– Others
– Data services
(leased lines,
DSL, VPN,…)
– Voice
(Traditional, IP
voice, ...)
– Carrier
– Resale
– ISP´s
– Others
• JAZZTEL has the largest alternative
fixed network infrastructure in
Spain.
• ... providing
telecom
services to all
key markets..
Internet
Other
operators
Almost 75% of JAZZTEL’s gross margin is generated by
the residential business line

4. 4
Heading 1 – Table of ContentsIntroduction to JAZZTEL: Jazztel notoriety
Because Jazztel is a wide
and reliable project
Because Jazztel is
a reference value at
the Spanish stock market
1 2 3
• Jazztel is “the big survival” of the
consolidation of the Telecom Spanish
market.
• This has been possible due to the high
value of Jazztel’s assets…
• ..and to its expectations and capacity
to generate organic growth levering on
its assets.
• Capitalization of €460MM
• About 100.000 minor stakeholders
• Very high trading volume, resulting
in a very liquid value (>2M/day ’09)
• Followed by some of the biggest
analyst firms:
- JP Morgan
- Fortis Bank
- Santander
- La Caixa
- Banesto
- BPI
- Ibersecurities
- ...
• >€348MM 2998 annual revenue
• Jazztel employs more than 2.000 people
• Customer base:
- 374.610 ADSL clients (94% ULL)
- 434.777 voice services customers
- 18.116 enterprise services
- 180 wholesale contracts with other
operators
• 533 unbundled local exchanged with spare
capacity to allocate over 1,5MM services
• Backhaul network and metropolitan access
of more than 4.300 Km of fiber
Jazztel is a notorious and relevant company in
the Spanish telecommunications landscape,
WHY?
Jazztel as a reality
8,1%
5,9%
6,0%
6,0%
15,0%
23,0%
36,0%
Other
Ya.com
Orange
Vodafone
/Tele2
ONO
Telefónica
JAZZTEL 1
Sample:
6,600
votes
http://www.adslzone.net/article2484-jazztel-
es-el-operador-del-2008-mas-valorado-por-
los-internautas.html
Because Jazztel delivers
a high quality service and product

5. 5
Introduction to JAZZTEL: Towards profitability
Sustainable revenues increase … … And gross margin improvement
SG&A costs controlled Important EBIDTA growth
34
41
34
37 38 39
42
47
48%48%
45%
53%
48%
47% 47% 47%
Q1 07 Q2 07 Q3 07 Q4 07 Q1 08 Q2 08 Q3 08 Q4 08
88
98
838079
71
7875
Q1 07 Q2 07 Q3 07 Q4 07 Q1 08 Q2 08 Q3 08 Q4 08
(%)(€ mm)
(1)
(€ mm)
303
348+15%
+13% 165
146
39
44
38373533
4140
Q1 07 Q2 07 Q3 07 Q4 07 Q1 08 Q2 08 Q3 08 Q4 08
(€ mm)
Source: Jazztel.
Note: values exclude CCS operation
(1) 7,6 MM€ extraordinary revenue included
149 159
+7%
2,8 2,9
0,30,3
1,6
1,0
0,4
-6,0
Q1 07 Q2 07 Q3 07 Q4 07 Q1 08 Q2 08 Q3 08 Q4 08
-3
6,2

6. 6
Jazztel residential offering
JAZZTEL‟s offer is complete, adding in „08 mobile services
@
Main product (84% of ADSL base)
Single invoice services
Ready!
Triple Play:
• Free national calls.
• Up to 20Mb ADSL.
• Jazztelia TV (IPTV), with 37 thematic television
channels and Video On Demand.
• Phone line set-up fee and maintenance included
•“We give you your money back if you are not
satisfied”
Triple play offer
• All voice, data and TV services in just
one invoice, which also includes the line
fee.
• The single invoice increases customer
satisfaction and reduces churn.

7. 7
Jazztelia TV
Videoclub (VOD)
Wide channel offering
JAZZTEL re-launches IPTV services with
more than 40 channels, wider VoD offer
at more competitive prices in 2009

8. 8
Mobile Services
“FULL OMV” business model
Enabler
Radio access
provider
Transmission &
switching
Product &
service
delivery
Invoicing
Customer
care
Marketing &
Sales
Marketing, Sales, voice
termination
Jazztel has a full MVNO model that allow a wide variety of voice &
data services at very aggressive rates.
Some new
products in
22009
Data (Internet) services
Voice services

9. 9
In house Customer Care
In house customer care division
• Jazzplat started to operate in December 2005.
• Almost all customer care services were migrated to the new
platform to Argentina during 2006.
• Nowadays, Jazzplat headcount is 1.285 employees of whom
1.120 are agents.
• Jazzplat occupies about 5.100 m2
Jazzplat in-house structure allows the company to provide a
superior and dynamic customer care service.

10. 10
Jazztel bets for quality of service
at a good price
Low High
CheapExpensive
Optimum quality for a
reasonable price:
“The intelligent choice”
- +
-
+
Serviceability and Quality
Affordable
Value for money
http://www.adslzone.net/article2484-jazztel-es-el-
operador-del-2008-mas-valorado-por-los-internautas.html
8,1%
5,9%
6,0%
6,0%
15,0%
23,0%
36,0%
Other
Ya.com
Orange
Vodafone
/Tele2
ONO
Telefónica
JAZZTEL 1
Sample:
6,600 votes

11. 11
Agenda
JAZZTEL: COMPANY OVERVIEW
WHOLESALE OFFERING
JAZZTEL‟S ASSETS AND CAPABILITIES SUPPORTING
THE WHOLESALE PROPOSITION

12. 12
The wholesale offering
Access services: toll free, local &
premium access.
• Coexistencia de
With revenues exceeding €100mm, the wholesale division of Jazztel
offers quality Voice, Data, and Prepaid calling services, which
originates over 1,5 billion international minutes per year.
TDM & VoIP Interconnection
available over Internet (SIP &
H.323)
Voice Gold Termination Service
based in Premium Quality routes
ATM/IP technology (DSL) with a full
range of products
DSL White Brand products
IP transit
Several calling cards covering all
national and international
destinations
Targeted cards to immigrants and
travellers (JazzCard, JazzAsia,
JazzLatina, JazzAfrica)
Customized cards for specialized
clients (Jazztel White Brands)
TDM & VoIP Interconnection
available over Internet (SIP &
H.323)
Possibility to buy cards in Spain and
use them abroad
Voice services Data services Prepaid calling card
Leased lines (from E1 up to
wavelength)

13. 13
JAZZEL own Prepaid Calling Cards
Traffic distribution:
94% Asia
2% Europe
2% America
0% Africa
Traffic Distribution:
86% America
11% Europe
2% Asia
0% Africa
Traffic distribution:
75% America
17% Europe
7% Asia
2% Africa
New Product
75 % Africa
15 % Asia
8 % Europe
2 % America

14. 14
Agenda
JAZZTEL: COMPANY OVERVIEW
WHOLESALE OFFERING
JAZZTEL‟S ASSETS AND CAPABILITIES SUPPORTING
THE WHOLESALE PROPOSITION

15. 15
JAZZTEL national network
2
4
3
2
4
1
1
6
3
5
11
91
2
4
3 2
11
5
3
12
1
50<= Penetration < 70%
40% <= Penetration < 50%
25% <= Penetration < 40%
Penetration => 70%
Number of local exchanges
98
2
3
22
19
27
9
4
96
25
1
1
7
31
6
12
2
9
6
14
5 12
3
2
6
12
JAZZTEL has in place the largest coverage network among Spanish
alternative operators
Illustrative
– Full access termination
capacity in Spain & direct
optical interconnection with:
–All mobile operators
–The main altnets
–Telefónica
– 6 TDM Switches and one
SoftSwitch for TDM and IP
interconnections
– Backbone: 21.569 Km
– Local access: 4.302 Km
– ULL local exchanges: 531 with
coverage for IPTV of which
451 are connected with fiber
(85%)
– Fixed line coverage: 62%
– 48/50 Provinces covered,
major economic hubs (Madrid,
Barcelona, Seville, Malaga, Zaragoza and
Bilbao)

16. 16
Jazztel international network
Current PoP
Jazztel IP
network
Espanix
(ESP)
Catnix (ESP)
NAP
(USA)
Linx
(UK)
Hkix
(Hong Kong)
International Voice Network
This allows Jazztel to fulfill our offer with a very attractive and
competitive international pricing.
Interconnections &
Peering Points Agreements
• Interconnection with more than 150
international operators in Europe, Asia,
Africa, and North / South America.
• Due to the increasing immigration coming
to Spain, JAZZTEL is optimising its
termination routes in Latin America, Europe,
Eastern Europe, and North Africa.
• We have reached peering agreements in
the most relevant world data centers.
• JAZZTEL has significantly increased its presence on
a global level by increasing its Points of Presence
(PoP).
• Exchange of voice and data traffic focuses on the
points with the greatest traffic concentrations.
• Existing POPs opened in Madrid, London, Paris,
Frankfurt, Milan, New York, Miami and Hong Kong.
• Jazztel offers interconnection possibilities in TDM
and IP (VoIP) in all Jazztel’s POPs.
Miami
New York
Paris
London
Tele House
MadridMilan
Hong
Kong
Frankfurt-
Ancotel
Lisbon

17. 17
Jazztel direct routes
Angola, Cameroon, Cote D’Ivoire,
Gabon , Ghana, Guinea, Kenya,
Morocco, Mali, Nigeria, Somalia,
South Africa, Tanzania, Uganda and
Zambia.
Argentina, Bolivia, Brazil,
Canada, Chile, Colombia,
Dominican Republic,
Ecuador, Mexico, Panama,
Paraguay, Peru, Uruguay,
US, and Venezuela.
China, Philippines, Hong Kong,
India, Japan, Korea, Malaysia,
New Zealand, Singapore,
Taiwan, Sri-Lanka and Vietnam.
JAZZTEL has currently direct routes to 69 countries worldwide.
Austria, Belgium, Bulgaria, Czech
Republic, Denmark, Finland, France
Greece, Germany, Hungary, Ireland,
Israel, Italy, Latvia, Moldova,
Netherlands, Norway, Poland,
Portugal, Romania, Russia, Spain,
Sweden, Switzerland, Turkey, UK,
Ukraine.
Europe (27 countries with direct routes) America (15 countries with direct routes)
Africa (15 countries with direct routes) Asia & Pacific (12 countries with directs)

18. 18
Expert and dynamic team of professionals
Contact address for auther infos ITWholesale division organizational Chart
MD Wholesale
Luis Suñer
Marketing
Cristina Moreno
Interconnection, Purchasing,
Provisioning & Engineering
Francisco Gómez
Product management
Voice & Data
Javier Irigaray
Product management
Calling Cards
Rosa Dominguez
Reseller & Calling
Cards
Santiago Toribio
(669373358
E-mail:santoribio@gmail.com
Phone: (+34) 669373358.
For more information, do not hesitate to contact Jazztel wholesale
department.
Thank you for your attention!
• A very senior team of professionals with many years of
experience in the telecom sector and more concretely
developing the wholesale sector in Spain
Sales & Customer
Care
Santiago Núñez-Lagos
Voice carrier
relations
Alfonso González
Technical Customer
Care
Goretti Serrano
Data carrier
relations
Jaime Jaén
Voice purchasing
J.A. Serrano