Sangrok Yeo

Korea Korea, South

IT/HR Consultant

Human Resources / Recruitment

•Experiences in Business System Architecture Design based on Open Source Solution (Identity & Access Mgmt., CRM, SFA, Groupware, BI, Project Mgmt., etc.) •Experiences in Business Process Design (Marketing and Sales Process based on CCS(CustomerCentric Selling), Global Customer Support Service Process based on ITIL V3 (2011), ITSM and IT Governance, etc.) •Experiences in IT Operations and Infrastructure Development •Experiences in ISO/IEC 20000 Certification (Version 2011) •Experiences in ISO/IEC 27001 Audit (Auditor) •Experiences in Technical Support for BMC Software, hp OpenView, EEXON, HP Unix Server, DB, etc. •Senior IT Technical Consulting and Service Business Professional with proven...