Skills We All Need by Rosann Bazirjian

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Skills We All Need by Rosann Bazirjian

  1. 1. Skills We All Need! Two Categories: Hard Skills and Soft Skills
  2. 2. Hard Skills • Technology – Constant – Always changing • Job Knowledge – Expertise brings confidence – Expertise brings satisfaction
  3. 3. • Organizational skills
  4. 4. • Soft Skills: Personal attributes that enhance an individual’s interactions, job performance and career prospects and relate to a person’s ability to interact effectively with co-workers and customers
  5. 5. • Relationship/Interpersonal skills • Collaboration/teamwork
  6. 6. • Multicultural understanding
  7. 7. • Responsibility/ethics
  8. 8. • Adaptability/flexibility
  9. 9. • Negotiation skills
  10. 10. • Passion
  11. 11. • Motivation and Determination
  12. 12. • Communication and Customer Service Skills
  13. 13. • Stress Management

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