MBA 683 / MIS 683 Project Management.doc.doc

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MBA 683 / MIS 683 Project Management.doc.doc

  1. 1. MBA 683 / MIS 683 Project Management Winter Quarter 2007 Dr. John Kevin Doyle Office: SL 154 Email: kdoyle@ben.edu Phone: (630) 829-6578 Fax: (630) 829-6034 (please use a cover sheet – this is a shared fax) Course website: http://owl.ben.edu/faculty/kdoyle/MBA683/index.html Classroom: SL 223, Wednesdays, 6:30-9:30pm Class meetings: January 10 – March 21, 2007 (no class March 14) Course Description: The art and science of project management as applied to a variety of business and technology settings. Discusses how to initiate, plan, execute and control, and close projects, within budget and on schedule. Advanced topics may include critical chains, adaptive and agile project management, the project office, and portfolio management. A project planning software tool is utilized, usually MS Project. This course is appropriate for technology and non- technology managers alike. Prerequisites: MBA 530, 601 (or departmental consent). Learning Objectives and assessment: As a result of this course, students will be able to: • Describe and use the traditional project management framework of initiate, plan, execute/control, and close. • Relate project initiation and project gate decisions to financial decision making. • Relate project planning, execution and control to organizational behavior and structure. • Describe how project management skills can be used in day to day interactions to promote a positive and effective work environment, for anyone in a coordination, peer leadership, or management position. • Describe and use selected topics from among critical chains, adaptive and agile project management, the project office, and portfolio management. Required Texts and Materials: • Wysocki, McGary, Effective Project Management, 3rd ed., Wiley, New York (2003); ISBN 0- 471-43221-0. • Kerzner, Project Management Case Studies, 2nd ed., Wiley, New York (2005), ISBN 0-471- 75167-7. • Microsoft Project software. Don’t purchase this – it is available free to students in this class. • (Recommended) A Guide to the Project Management Body of Knowledge, 3rd ed., Project Management Institute, Atlanta (2004); ISBN 1-930-69945-X. Grading Criteria: A = 90% and above B = 80% and above, less than 90% C = 70% and above, less than 80% D = 60% and above, less than 70% F = less than 60%
  2. 2. John Kevin Doyle MBA 683 / MIS 683 Winter Quarter 2007 Course Requirements: Timely, active, and informed participation and professional interaction are expected in this course. Specific assessment methods and course policies are described below Assessment Methods and Course Policies: Homework Assignments 50% of final grade (5% each) Midterm Exam 20% of final grade Integrative Paper or Final Exam 30% of final grade 100% Each student may choose either a final integrative paper or a final examination. Students for whom the course material is immediately applicable should choose the integrative paper. Grades will be determined from each student’s performance on homework assignments, exams, and the integrative final paper. Impromptu quizzes, in-class, closed book examinations and peer evaluations may be added. No handwritten materials will be accepted for assignments scheduled in advance. Late materials will result in one grade lower than the assessed grade; late assignments must be submitted within one week of the scheduled due date. The student is responsible for obtaining class notes and handout materials from a classmate for any missed class or portion thereof. Any student who is unsure of this grading scale or course requirements is responsible for clarifying questions with the instructor. Student Responsibilities: The search for truth and the dissemination of knowledge are the central missions of a university. Benedictine University pursues these missions in an environment guided by our Roman Catholic tradition and our Benedictine heritage. Integrity and honesty are therefore expected of all members of the University community, including students, faculty members, administration, and staff. Actions such as cheating, plagiarism, collusion, fabrication, forgery, falsification, destruction, multiple submission, solicitation, and misrepresentation, are violations of these expectations and constitute unacceptable behavior in the University community. The penalties for such actions can range from a private verbal warning, all the way to expulsion from the University. The University’s Academic Honesty Policy is available at www.ben.edu/AHP and students are expected to read it. To ensure a comprehensive and authentic education, the student is responsible for planning his/her academic program and progress, and for evidencing academic performance with honesty and integrity. Intended learning cannot be evidenced if one misrepresents the work of others as his/her own. The University encourages students to assist one another (e.g., tutoring, group projects); the student is accountable for work submitted to meet his/her requirements. Academic honesty is expected and required in all academic work. Each student shall be honest in her or her academic work and shall support the honesty of others. Incomplete Grade: It is the student’s responsibility to complete all course requirements. Under extraordinary circumstances, when a student (who is otherwise performing satisfactorily in the course, has completed a sustained portion of the course, and is in good academic standing) is unable to complete all course assignments by the final date of the term, a grade of ‘I’ (Incomplete) may be requested by the student and issued with the permission of the instructor. The grade of ‘I’ will automatically become an ‘F’ unless the student has removed it within 180 days of the end of that term. 2
  3. 3. John Kevin Doyle MBA 683 / MIS 683 Winter Quarter 2007 Information Technology Information: Access to the University computer network and email system is controlled through Login IDs. Each person’s Login ID is unique and access is controlled by a password of your choosing. Please see http://www.ben.edu/it/support.asp for instructions on obtaining your login Ids and email address. Students are expected to use MS Project, MS Word, and MS Excel in homework assignments, to communicate with the instructor and classmates via email, to access information via the Internet, and otherwise use modern technology in pursuit of learning in this course. Special Needs: If you have a documented learning, psychological, or physical disability, you may be eligible for reasonable academic accommodations or services. To request accommodations or services, contact the Academic Resource Center in Kindlon Hall, Room 249. All students are expected to fulfill essential course requirements. The University will not waive any essential skill or requirement of a course or a degree program. Summary Outline and Major Learning Activities Date Class Topics Pre-Class • Pre-class Assignment: Successfully exchange email with me (my email address is kdoyle@ben.edu). Include your degree program and where you are in the program, and introduce yourself (experience, job or role, employer). • Read Wysocki and McGary Chapter 1. January 10 • Pre-class assignment (HA0) due. • Project Management overview. Topics include: − Definition of project and program − Tradeoffs in scope, quality, time, resources and cost − Scope, hope, effort, and feature creep − Traditional project management cycle:  Initiation, scoping  Planning  Execution, monitoring, control  Closing − Physical outputs of each phase − Chapters 1 and 2 of Wysocki & McGary • PMI code of professional conduct. • HA1 set. January 17 • HA1 due. • The Initiation phase and the Gate Approval process. Topics include: − Quality management − Risk management − The planning vs. pain curve − Communication challenges − Project Overview Statement − The Gate Approval process − Chapter 3 of Wysocki & McGary • HA2 set. • Integrative Paper or Book Report set. 3
  4. 4. John Kevin Doyle MBA 683 / MIS 683 Winter Quarter 2007 January 24 • HA2 due. • The Planning phase. Topics include: − MS Project tutorial − Description of sample project to be used as classroom demonstration and homework platform − Work Breakdown Structure − Methods to generate WBS − Methods to represent a WBS − Chapter 4 of Wysocki & McGary • HA3 set. January 31 • HA3 due. • The Planning phase (continued). Topics include: − Estimation, time estimation models, duration vs. effort − Resources, cost estimation models − Organizational structures and impact on project management − The Project Network diagram, dependencies, types of dependencies − Constraints, lag variables, critical path, free slack, total slack − Chapters 5 and 6 of Wysocki & McGary • Sample Midterm Exam questions distributed. • Integrative Paper, Book Report, or Final Exam choice due. • HA4 set. February 7 • HA4 due. • The Planning phase (continued). Topics include: − Schedule compression − Management reserve, project reserve (possibly prefigure critical chain buffer management) − Resource constraints − Resource assignment − Resource leveling strategies − Chapters 7 and 8 of Wysocki & McGary • HA5 set. February 14 • HA5 due. • Midterm Exam. • The Planning phase (continued). Topics include: − Risk management, risk identification, mitigation, contingency strategies − Control vs. risk − Work packages, work package reports − Advantages and disadvantages of micromanagement − Advantages and disadvantages of information transparency − Meetings: roles (convenor, facilitator, scribe, participant), decision processes (voting, consensus, recommendation, super-majority voting), purpose, agenda, time management, standing meetings − The Project Proposal − The Project Team: motivators and demotivators, project manager skills, core team, contractors. − Team operating rules − Chapters 9 and 10 of Wysocki & McGary • HA6 set. 4
  5. 5. John Kevin Doyle MBA 683 / MIS 683 Winter Quarter 2007 February 21 • HA6 due. • Deming bead simulation • Survival simulation. • The Execution phase. Topics include: − Progress reporting systems, frequency, variance, graphical systems − Cost schedule control, earned value − Project status review meetings − Change/configuration control, change request, impact statement, change decisions − Problem reporting and escalation • The Closing phase. Topics include: − Deliverable installation, customer/receiver acceptance, documentation in place − Post-implementation audits, final report − Celebrate success − Chapter 11 of Wysocki & McGary • HA7 set. February 28 • HA7 due. • Critical Chains. Topics include: − Comparison to traditional and critical path project management − Sources of duration variation − Variance, sources of consistent and random variance, the Central Limit Theorem, comparison to investment theory − Contingency − Project buffers, feeding buffers, resource buffers − Buffer management − Real world critical chain results − The Hawthorne Effect − Chapters 12 of Wysocki & McGary • Sample Final Exam questions distributed. • HA8 set. March 7 • HA8 due. • PMBOK. Topics include: − Overview − Project Management of Integration, Scope, Time, Cost, Quality, Human Resource, Communication, Risk and Procurement • Adaptive Project Management. Topics include: − Overview − Version scope − Cycle plan and cycle build − Client checkpoint, post-version review − Chapters 13-18 of Wysocki & McGary • Agile Project Management, Extreme Project Management. Topics include: − Overview of Agile Project Management: cooperative game of invention and communication, teams, methodologies, self-adapting, − Overview of Extreme Project Management: initiate, speculate, incubate, review − Chapter 19 of Wysocki & McGary March 14 No class – Spring Break 5
  6. 6. John Kevin Doyle MBA 683 / MIS 683 Winter Quarter 2007 March 21 • Integrative Paper or Book Report due (if chosen). • Final Exam (if chosen). • Speaker: Victoria Owens-Rinn, Quality Director, Alcatel-Lucent. • The Project Office. Topics include: − Service vs. control − Services provided include support, consultation, methods and standards, tools, training − Staff vs. line − Organizational issues − Chapter 21 of Wysocki & McGary • Portfolio Management. Topics include: − Managing multiple, resource-competing, projects − Portfolio management (information needs, decision strategies, management models) − Chapter 20 of Wysocki & McGary HAx stands for Homework Assignment x. All Homework Assignments are due at the beginning of the indicated class session; Homework Assignments will be accepted up to one class period late with a penalty of up to 25%. The Midterm and Final Exam dates are shown in the Summary Outline above. Both exams will begin at the beginning of the period. Except in emergencies, there are no make-up exams – an unexcused missed exam will be counted as a 0. Contact me as soon as possible in the case of an emergency, so that alternate arrangements can be made – do not wait until after the exam or to the next class period. 6
  7. 7. John Kevin Doyle MBA 683 / MIS 683 Winter Quarter 2007 March 21 • Integrative Paper or Book Report due (if chosen). • Final Exam (if chosen). • Speaker: Victoria Owens-Rinn, Quality Director, Alcatel-Lucent. • The Project Office. Topics include: − Service vs. control − Services provided include support, consultation, methods and standards, tools, training − Staff vs. line − Organizational issues − Chapter 21 of Wysocki & McGary • Portfolio Management. Topics include: − Managing multiple, resource-competing, projects − Portfolio management (information needs, decision strategies, management models) − Chapter 20 of Wysocki & McGary HAx stands for Homework Assignment x. All Homework Assignments are due at the beginning of the indicated class session; Homework Assignments will be accepted up to one class period late with a penalty of up to 25%. The Midterm and Final Exam dates are shown in the Summary Outline above. Both exams will begin at the beginning of the period. Except in emergencies, there are no make-up exams – an unexcused missed exam will be counted as a 0. Contact me as soon as possible in the case of an emergency, so that alternate arrangements can be made – do not wait until after the exam or to the next class period. 6

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