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Wearable Tech: The Next Frontier in Business Success

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The “Office of the Future” is built on the notion that the workforce is increasingly mobile and
the work environment itself is becoming smarter than ever. Next-generation technologies
(such as wearables and the Internet of Everything) are expected to further accelerate workers’
productivity and mobility.

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Wearable Tech: The Next Frontier in Business Success

  1. 1. SOURCE Frost & Sullivan research. More people are using wearable technology Samsung’s wearables are perfect for the new smart office Wearable Technology THE NEW FRONTIER IN BUSINESS SUCCESS The “Office of the Future”is built on the notion that the workforce is increasingly mobile and the work environment itself is becoming smarter than ever.Next-generation technologies (such as wearables and the Internet of Everything) are expected to further accelerate workers’ productivity and mobility. Wearable technology will make it easier to interact with customers Wearable technology is the future of communication and employee management THE GLOBAL WEARABLES MARKET AMOUNTING TO SHIPMENT VOLUME BY 2018 THE UPTAKE OF WEARABLE DEVICES IN THE ENTERPRISE SEGMENT IS EXPECTED TO BE RAPID TODAY 2018CAGR CAGR 44.1% 74.4% APPROXIMATELY $37 BILLION WEARABLE DEVICES WILL BE IN USE 176.9 7 A SINGLE WEARABLE DEVICE’S TRAFFIC MAY EQUAL THAT OF BASIC FEATURE PHONES FROST & SULLIVAN PREDICTS THAT MILLION COMPANIES CAN COLLECT REAL-TIME INFORMATION* CONTINUOUS MONITORING HELPS TO LOCATION-BASED SERVICES ON WEARABLE DEVICES DELIVER THE RIGHT INFORMATION AT THE RIGHT TIME TO THE RIGHT USERS DEPENDING ON WHERE THEY ARE AND WHAT THEY’RE DOING * When integrated with back-office systems like workforce management (WFM), supply-chain management (SCM), enterprise-resource planning (ERP), and customer-relationship management (CRM) software. WEARABLES CAN* IMPROVE EMPLOYEE DECISION-MAKING, ENHANCE THE QUALITY OF THE INTERACTION, AND INCREASE PRODUCTIVITY HEALTH AND SAFETY WORKING CONDITIONS WORK PERFORMANCE * Including employees at remote locations. IMPROVE SAFETY RATINGS REDUCE ACCIDENTS LOWER RESPONSE TIMES WHEN ACCIDENTS OCCUR ULTIMATELY REDUCE HEALTHCARE COSTS A KEY DIFFERENTIATOR KEY BENEFITS OF WEARABLE TECHNOLOGY WEARABLES HAVE THE ABILITY TO FUNCTION HANDS FREE AND IN A NON-INTRUSIVE MANNER EFFICIENCY IMPROVEMENT Wearables can improve efficiency in many vertical markets, including manufacturing, retail & hospitality, sales, in-field service and support, and education. CASHLESS TRANSACTIONS As an electronic device unique to every user, wearables could become a safe payment gateway, allowing the wearer to engage in cashless transactions. THE ULTIMATE PASSWORD As an extension of the physical body, wearables could obviate the need for user authentication by making the human body the ultimate password. TODAY 20% OF CUSTOMERS EXPECT A RESPONSE WITHIN ONE HOUR FROST & SULLIVAN RESEARCH SHOWS THE CUSTOMER RELATIONSHIP WILL BECOME EVER MORE DATA-DRIVEN IN THE FUTURE, AND THAT EXPECTED TIME TO RESOLUTION MAY CONTINUE TO ACCELERATE. DOWNLOAD OUR WHITE PAPER CLICK HERE TO

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