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5 Must-Have Capabilities for Unified Communications

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Many technology solutions have enabled small business to have big-business presence, giving smaller organizations the opportunity to compete above their weight. Customers increasingly expect a seamless and immediately satisfying experience, something that big businesses spend time and money to create

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5 Must-Have Capabilities for Unified Communications

  1. 1. 5 Must-Have Capabilities for Unified Communications
  2. 2. A Missed Call, a Missed Opportunity In today’s business world, customers don’t give second chances. How can you ensure yourteam picks up?
  3. 3. The Answer: Unified Communications The right unified communications (UC) solution keeps yourteam available and in sync, even when they’re on the go.
  4. 4. 12:45 Incoming call Wednesday Most recent call Corbin’s Store SEND MESSAGE 855-581-6892 What Key Capabilities Do I Need for Unified Communications?
  5. 5. Mobility Don’t tetheryouremployees to theirdesks. 1 YourUC solution should be designed forthe mobile-first workforce, so yourteam can answerfrom anywhere. Incoming call 855-581-6892
  6. 6. Hunt Groups2 Incoming call Don’t miss client calls when one team memberis busy. With hunt groups, calls will be forwarded down a list until the call is answered.
  7. 7. Call Line ID Allow any employee to call a customerfrom theirsmartphone, and have yourcompany’s number show up in callerID. 3 12:45 Incoming call Wednesday Most recent call Jill’s Landscaping SEND MESSAGE 855-581-6892
  8. 8. Extension Dialing Connect employees with their teams through the extension dialing you miss from office phones — anywhere they go. 4 RECENTS CONTACTS PLACES #42 3 Dial DEF 6 MNO 9 WXYZ # 2 ABC 5 JKL 8 TUV 0 + 1 - 4 GHI 7 PQRS *
  9. 9. Seamless Conferencing 5 To get everyone on the same page, ensure yourUC solution provides easy access to voice and video conferencing.
  10. 10. Verizon One Talk and the Galaxy S9 YourUC solution is baked right into yoursmartphone’s native dialer— no need to open anotherapp. Transfercalls orplace calls on hold. 11:45 AM Call Features Call Forwarding Do Not Disturb Anonymous Call Rejection Voice Mail
  11. 11. Unify Your Communications Get Verizon One Talk, now with the Enhanced Dialer forGalaxy S9 and S9+. Learn more 00:12 # 855-581-6892 Mute Transfer Bluetooth Add a call Video Speaker Hold Keypad 00:12 # 855-581-6892 Mute Transfer Bluetooth Add a call Video Speaker Hold Keypad ©2019 Samsung Electronics America, Inc. Samsung is a registered mark of Samsung Electronics Corp., Ltd. All brand, product, service names and logos are trademarks and/or registered trademarks of their respective manufacturers and companies.

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