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www.terrapinn.com/2011/ermza                                                                                           boo...
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www.terrapinn.com/2011/ermza                                                                                      book ear...
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www.terrapinn.com/2011/ermza                                                                                              ...
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Enterprise Risk Management Africa 2011 brochure

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Enterprise Risk Management Africa 2011 is the conference that will help you mitigate your risks.

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Enterprise Risk Management Africa 2011 brochure

  1. 1. Save up to R3760 per delegate ticket until 3 December 2010 Prices, packages and 22 - 25 February 2011 booking form on back Sandton Convention Centre page Johannesburg, South Africa Hear from Dr Dale F Cooper Gert Cruywagen Founder & Director Director of Risk Broadleaf Capital International, Tsogo Sun Group, South Africa Protect your Australia business Adv Ouma Felix Aremo Rasethaba Cluster Head: Risk Chief – Corporate Management, Governance Ecobank Nigeria Telkom, South Plc, Nigeria Africa Risk control, management and measurement for enterprises Developing a risk culture and appraisal See how organisations are embedding risk culture into their operations page 5>> Bamidele Oseni Thiru Pillay Chief Risk Officer Chief Risk Officer Global Trust Bank, Liberty, South Moving away from theories Uganda Africa Learn how to implement the best frameworks for your organisation page 4 - 5 - 6>> ERM for government ministries Discover how government is investing in ERM page 4>> Henry Tamale Dr Hylton Acting Director Macdonald Strategy and Risk Group Risk Manager Management Aveng Ltd, South 2 workshops, 2 days Speaker line up – more details page 3 Department, Africa Central Bank of Pre-conference workshop: 22 February Full conference programme pages 4 - 5 Uganda ISO 31000 and Your Business Workshops page 6 All booking offers & options back page Post-conference workshop: 26 February The Practice of Integrated Risk Management Book before 3 December and save up to R3 760 Eneni Oduwole Pavana Ranjith Group Head: Executive Head Operational Risk - Enterprise Risk www.terrapinn.com/2011/ermza Management Management, Guaranty Trust Vodacom Group, Bank Plc Nigeria South Africa Produced by: More highlights Page 3 >> Full programme Page 4 - 5 >> BOOK NOW! online www.terrapinn.com/2011/ermza | email enquiry.za@terrapinn.com | phone +27 (0)11 463 6001 | fax +27 (0)11 463 6903
  2. 2. book early and save Enterprise Risk Management Africa 2011 4-day Gold pass Navigate your business to safety Save R3,760 if you book by Your business could collapse any day. Operational risk failure (not forgetting market and credit risk) 3 December could bring your company to its knees. 2011 Business uncertainty is the order of the day. See back page Failure to: • navigate through risk blind spots • appropriately identifying key risk indicators • be non-compliant on legislation and standards “Great requiring compliance • quantify, qualify and benchmark your risks Conference, • report risk across business lines Delegates getting practical information will definitely • invest in the right IT Governance framework and technology be back next • how to formulate a practical ERM strategy that will year” …could spell the end for your business; and these are ensure that every member of the company is a risk only a few risk factors. You need to equip yourself, your owner staff and your organisation as a whole to ensure that you • how to ensure that your business continuity program Fadzia Mukewa are able to mitigate risk. is effective during a disaster Senior Credit Risk • how to achieve King III compliance and to comply to Manager Not all doom and gloom industry regulation • how to build a foundation for the New Companies Act MTN Enterprise Risk Management Africa 2011 is designed to • how to have sound IT governance framework in place assist your business to navigate its way through outcomes • how to manage the risks associated with change in a that threaten its future. This is a conference that many project companies have embraced over the past 6 years. Attend • how toidentify positive risks that lead to innovation. Enterprise Risk Management Africa 2011 and stay afloat. This conference is Africa’s only multi-sector meeting. “Very Enterprise Risk Management does not have to be a negative Attend Africa’s leading risk event and grab hold of all the informative concept – see the positives that it can achieve. Having an opportunities to protect your business. effective ERM framework will help you to pre-empt risks and covered that could harm your organisation and it will uncover See you there! the whole blind spots. With the exception of “black swans,” your organisation’s future lies in your hands. spectrum. Samkelwa Madlabane Attending Enterprise Risk Management Africa 2011 will Conference Manager Good for show you: Terrapinn Limited networking” Hendrick Dreyer Group Safety and Government Municipalities Manufacturing Security Manager Departments & Utilities Companies JDG Trading Insurance Companies & Who’s Medical Aids Banking & Finance attending? Airlines & Aviation Companies Telecoms Mining 2 BOOK NOW! online www.terrapinn.com/2011/ermza | email enquiry.za@terrapinn.com | phone +27 (0)11 463 6001 | fax +27 (0)11 463 6903
  3. 3. www.terrapinn.com/2011/ermza book early and save Take a peak at some of our speakers Enterprise Risk Management Africa 2011 has qualified your risk manager from a wide range of “Well sectors and job functions: organised and wide range of topics to cover all risk aspects” Mzikayise Rynier Brandt Helen Du Toit, Charles M. Zanele Bryn Phillips, Phathu Dondolo, Head of Head : Audit Ringera, Head Makhubu, Group IT Lukhwareni, Director: Risk Integrated Risk & Forensic Operational Risk Director - Manager, Senior Fadzai Mukewa Management, Management Services, & Compliance: Enterprise Risk Peermont Manager: Risk Senior Credit Risk Department Services, Anglo Santam Risk Management, Global Management, Manager of Rural American, Limited, South Management Gauteng Limited, South Department of MTN Development South Africa Africa Division, KCB Department of Africa Sport, Arts and and Land Group Ltd, Housing, South Culture, South Reform, South Kenya Africa Africa Africa “The content presented was well researched. The Ritasha Faith Basiye, Lilly Zondo, Joani van Thulani Boniface Guster Kayinja, material and Jethva, Head: Head: General Wyk, Country Kunene, Group Mwameno, General Information Forensics, Manager: Compliance Compliance Head Of Manager presentations Privacy, ABSA, Kenya Business Risk Officer, Officer, Tiger Operational Risk, Housing gave me a new South Africa Commercial Management, CitiBank, Brands, South Risk, MTN Finance Bank, Bank MTN Group, South Africa Africa Zambia Uganda dimension to South Africa understandings of the subject. It was a very useful and the information will be well Oliver Josie, Charlie Brits, Frederick Alicia Kistan, Graham Prior, Stephan Kallie Kotze, applied in Director: Group Business Ouko, Head Head of Risk & Head of Banks Winks, Chief Risk Financial Crime Continuity of Risk & Assurance - Coal Act Compliance, Director, Officer, my work Control Unit, Management, Compliance, Division, Anglo FirstRand Steve Winks Momentum environment” Standard Bank Telkom, South CFC Stanbic American, Banking & Co (Pty) Ltd Group, South Group Limited, Africa Bank, Kenya South Africa Group, South Africa South Africa Africa Juliet Mucheleka Operational Risk Manager Bank of Zambia 7 REASONS WHY YOU CANNOT AFFORD TO MISS IT Here are 7 reasons why you should be at the meeting place for risk executives. • Learn how to prepare for “black swans” • Discover how to centralise your internal and blind-spots audit, fraud, security management and ERM approach • Realise how you can ensure compliance Hear from the with the New Companies Act • Discover which IT Governance frame-work pioneers of is the best for your organisation • Discover the benefits of ISO 31000 frameworks • Learn how you can mitigate the top such as ISO • Be ahead of the pack on corporate enterprise risks in Africa 31000 and the governance and compliance King III code online www.terrapinn.com/2011/ermza | email enquiry.za@terrapinn.com | phone +27 (0)11 463 6001 | fax +27 (0)11 463 6903 BOOK NOW! 3
  4. 4. book early and save Enterprise Risk Management Africa 2011 Day One Wednesday, 23rd of February 2011 07:30 Registration and refreshments • Balance sheet management as a catalyst for risk reduction and risk sharing 08:30 Chairperson’s opening remarks • The opportunities within the Protection of Personal Information Act Adv Ouma Rasethaba, Chief - Corporate Governance, Telkom, South Africa • What impact will the new Consumer Protection Bill have on your balance sheet? The big picture Thiru Pillay, Chief Risk Officer, Liberty Group, South Africa Ritasha Jethva, Head: Information Privacy, ABSA, South Africa 08:45 International Keynote: Preparing for and defeating the “black Lilly Zondo, General Manager: Business Risk Management, , MTN swans” and blind-spots in enterprise risk today Group, South Africa • Predicting high impact causal factors in organisations in Africa Moderator: Graham Prior, Head of Banks Act Compliance, • Developing a risk culture – getting everyone to be risk owners FirstRand Banking Group, South Africa • Are “black swans” killing risk appetite and tolerance? Dr Dale F Cooper, Founder and Director, Broadleaf, Australia 12:45 Networking luncheon 09:15 Keynote address: King III in risk assessment in business today Legislation & Standards • Incorporating King III into your risk assessment business models • The new companies act and what it means for your business 13:45 Q&A: Acclimatising to the solvency II era in insurance enterprises • Mapping compliance within King III and working “risk free” • Capital allocation and supervisory action under the new companies act • Regulation, governance and compliance requirements Gert Cruywagen, Director of Risk, Tsogo Sun Group, • Supervisory requirements to carry out effective regulatory functions South Africa Michael Gondo, Risk Executive, Old Mutual, South Africa 09:45 Keynote address: Inter-twining risk and corporate governance Kallie Kotze, Chief Risk Officer, Momentum Group, South Africa in protecting your business 14:30 ISO 31000- Standardising your approach to ERM • Aligning your organisational goals with regulations and policy • ISO 31000 as a standard of standards- assimilating with other • Maximising on compliance as a means to reduce and assess risks frameworks • Creating security and transparency through corporate governance • The three tier approach: Felix Aremo, Chief Risk Officer, Ecobank Nigeria Plc - Developing a methodology/ strategy that fits with your environment - Technology- the right systems and processes in place 10:15 Morning refreshmentsp risks in Africa - People element- how are you changing behaviours? 10:45 Keynote address: New Companies Act (NCA) and your Rynier Brandt, Head of Integrated Risk Management Services, business: will you sink or swim? Anglo American, South Africa • What restructuring will it require and how best to model it? • How will it impact on your contractual relationships? 15:00 networking and afternoon refreshments • Establishing committees and advisory panels: how will your Corporate Governance be affected? Benchmarking Enterprise Risk • Aligning your ERM approach, Compliance, and Corporate Governance with NCA 15:30 Case Study: Effective ERM performance appraisals and Thulani Kunene, Group Compliance Officer, Tiger Brands, assessment processes South Africa • Selecting the most suitable package for your desired framework and risk approach Top risks in Africa • Adjusting to policy and regulation in the most appropriate “risk- free” manner 11:15 Risk Executive’s platform: Enterprise risk in the current era of • Managing your risk performance and measuring your return on business – nipping the top threats in the bud your risk investment • Identifying top threats that can cause harm to your business Lilly Zondo, General Manager: Business Risk Management, MTN • Selecting suitable risk frameworks to protect your business Group, South Africa • Rolling out your ERM framework and assessing it for progress 16:00 Implementing risk tools and assuming key risk indicators to • Monitoring and evaluating the pre-emptive response of your manage ERM progress ERM framework • Identifying suitable risk tools for your ERM framework Pavana Ranjith, Executive Head - Enterprise Risk Management, • The selection and implementation of key risk indicators Vodacom Group • Aligning your risk indicators with your performance indicators? Alicia Swart, Group Manager: Risk, Acsa & IRMSA Exco member • What to measure and how to measure ERM? Mzikayise Dondolo, Director: Risk Management, Department of Charles M Ringera, Head Operational Risk & Compliance: Risk Rural Development and Land Reform, South Africa Management Division, KCB Group Ltd Zanele Makhubu, Director - Enterprise Risk Management, Gauteng Department of Housing, South Africa 16:30 Strategic and operational risk management- getting the public sector on board Liford Toro, Group Business Risk Management, Econet Wireless Zimbabwe Limited, Zimbabwe • Operational and strategic risk defined • Inter-twining strategic risk management in all phases of planning Moderator: Alicia Kistan, Head of Risk & Assurance - Coal and development Division, Anglo American, South Africa • “Doing the things right” versus “Doing the right things” 12:00 Panel session: The effect of new legislation on your credit, Phathu Lukhwareni, Senior Manager: Risk Management, DSAC, liquidity and the balance sheet South Africa • The internal capital adequacy assessment process 17:00 Chairperson’s closing remarks and close of the day 4 BOOK NOW! online www.terrapinn.com/2011/ermza | email enquiry.za@terrapinn.com | phone +27 (0)11 463 6001 | fax +27 (0)11 463 6903
  5. 5. www.terrapinn.com/2011/ermza book early and save Day Two Thursday, 24th of February 2011 08:30 Chairperson’s opening remarks 12:15 Control objectives for information and technology (CobiT) Adv Ouma Rasethaba, Chief - Corporate Governance adding value to you ERM framework Telkom, South Africa • Bridging the gap between control requirements, technical issues and business risks Enterprise Risk Culture • Enabling clear policy development and good practice for IT control throughout organisations 08:45 Keynote address: Embedding risk culture and response in • Emphasising regulatory compliance and increasing the value contemporary enterprises attained from IT • Defining risk culture and it’s expectation of the average • Aligning and simplifying the implementation of the CobiT employee framework • Risk response and creating risk urgency within a company • Modelling ISO 38500 principles for the CobiT process model • Sharing risk reporting effectively throughout the Mr Bryn Phillips, Group IT Manager, Peermont Global Limited, organisation South Africa • Embedding ERM ownership and accountability 13:00 Networking luncheon Bamidele Oseni, Chief Risk Officer, Global Trust Bank, Uganda Fraud & Security 09:15 Panel session: Business continuity in the ERM framework • Managing risk in a continuously changing environment 14:00 Panel session: Internal audit as a key step to fraud prevention • Resiliency planning and continuity maintenance and organisational security • Creating business continuity plans and mobilising employee • Evaluating organisational fraud risk factors response • Pre-empting internal fraud schemes • Business continuity as a tool for disaster recovery – how does • Prioritising the identified fraud risk this work? • Evaluating mitigating controls Charlie Brits, Business Continuity Management, Telkom, Charles M. Ringera, Head Operational Risk & Compliance: Risk South Africa Management Division, KCB Group Ltd Boniface Mwameno, Head Of Operational Risk, MTN Zambia Helen Du Toit, Audit & Forensic Services, Santam Limited, Guster Kayinja, General Manager Risk, Housing Finance Bank, South Africa Uganda Faith Basiye, Head: Forensics, Kenya Commercial Bank, Kenya Henry Tamale, Acting Director Strategy and Risk Management Moderator: Oliver Josie, Director: Group Financial Crime Control Department, Central Bank of Uganda Unit, Standard Bank Group Limited, South Africa Eneni Oduwole, Head: Operational Risk Management, Guaranty 14:45 Afternoon refreshments Trust Bank Plc Nigeria Moderator: Joani van Wyk, Country Compliance Officer, 15:15 Case study: Internal audit, forensics and ERM CitiBank, South Africa • ERM for auditors in the post COSO era • Aligning the ERM framework with the audit process 10:00 Case study: Investing in risk – is ERM an expense to the business? • Characteristics of an ERM framework that duly appraises internal audit and fraud prevention • Evaluating the cost of your threats and possible threats • Risk appetite and culture in the audit and forensics sphere • Risk catalysts Faith Basiye, Head: Forensics, Kenya Commercial Bank, Kenya • Risk management vs. risk prevention • Key factors of risk assessments and validation of assessment 15:45 Case study: Manipulating top challenges into your ERM strong process points Guster Kayinja, General Manager Risk, Housing Finance Bank, • Evaluating ERM value, defining risk and delegating ERM Uganda ownership • Selecting risk methods, approaches and coordinating risk reporting 10:30 Morning refreshments • Creating ERM time frames and doing ERM appraisals Things that keep you awake at night • Simulations and stress tests and dealing with multiple possible scenarios You have voted for these topics! Your chosen speakers will now offer you real-time, spontaneous solutions and • Quantitative vs. qualitative risk assessment metrics commentary on the issues that keep you awake at night. Bring Frederick Ouko, Head of Risk & Compliance, CFC Stanbic Bank, your questions to this discussion. Kenya Project Risk IT Governance 16:15 The risk of and impacts of change on a project- how do you prepare and mitigate? 11:30 IT governance in accordance with King III • Identifying possible changes and probable causes early in your • Governing IT and supporting the strategic organisational project cycle objectives • Analyse and prioritise risks- what to tackle first? • The seven principles of IT governance under King III • Common change control mistakes- managing the blind spots • Aligning IT with sustainability objectives • Dealing with the impact of change if it occurs • Data recovery and protection Dr Hylton Macdonald, Group Risk Manager, Aveng Ltd, South Darren-Paul Sutcliffe, Head of Governance, Risk and Compliance, Africa Group Strategy & Architecture, Standard Bank Group, South Africa 16:45 Chairpersons closing remarks and close of day one online www.terrapinn.com/2011/ermza | email enquiry.za@terrapinn.com | phone +27 (0)11 463 6001 | fax +27 (0)11 463 6903 BOOK NOW! 5
  6. 6. book early and save Enterprise Risk Management Africa 2011 Pre & Post Conference Workshops Get the most Tuesday, 22 February 2011 Friday, 25 February 2010 from your conference ISO 31000 and your business The Practice of Integrated Risk Management Objective This workshop discusses the practical application of ISO Objective 31000 in general and in different business sectors, as This workshop introduces participants to Integrated Fun, high-speed well its relevance to the King III report and COSO ERM. Risk Management and encourages them to put this breaks in the knowledge into practice through participation in an 08:30 Registration and refreshments conference day for experiential-learning workshop based on selected making new contacts 09:00 ISO 31000 as background and bescription scenes of a well-known movie. and exchanging details. • How and why ISO 31000 was developed 08:30 Registration and refreshments • The current climate of acceptance and application 09:00 Integrated risk management - introduction • Principles of Risk Management according to • Understanding the GRC elements, players, and the Standard synergies Arrange meetings • Companion Standard ISO Guide 73 • The risks in some common GRC approaches online before you (Vocabulary) • The method and benefits of an integrated arrive. Access event • Latest international developments approach resources, such as • Choosing an appropriate methodology for your white papers and 10:30 Morning refreshments business presentations, after 11:00 Recommended approach to risk management you’ve left. 10:30 Morning refreshments • Developing an effective Risk Management Framework 11:00 Integrated risk management – practical • Why good Risk Management systems fail (scene 1) • Developing an appropriate RM process for the • Viewpoints, objectives, and actions More than listening, business • Categories of risk interact with our • Integration into all business activities • 360° view of risk panelists • Companion Standard ISO/IEC 31010 12:30 Networking lunch (Methodologies) 13:30 Integrated risk management – practical 12:30 Networking lunch (scene 2) 13:30 Suitability of ISO 31000 for different business • Assessing risk impact and probability on an sectors integrated basis This is your chance to shape the conference • Financial Services • Risk mapping agenda. You select the • Information and Technology 15:00 Afternoon refreshments topic and presenters. • Public Service • Mining and Resources 15:30 Integrated risk management – practical So bring along your (scene 3) ideas and get ready • Application to Health, Safety and Environment • Identifying possible mitigation strategies to make a name for 15:00 Afternoon refreshments • Choosing the most appropriate strategy yourself. 15:30 Alignment of ISO 31000 with other codes 16:30 Back to business • King III Report of SA • The six essentials to successfully implement • COSO ERM Integrated Risk Management • Basel 2 17:00 Workshop ends • Integration with Internal Audit We lessen this 17:00 Workshop ends brochure’s impact on the environment by using environmentally friendly paper. Your workshop leader Your workshop leader Stephan Winks Walter Ehrlich 4-day Gold pass Director I Steve Winks & Co (Pty) Ltd Director I Retlawfox Associates, Save R3,760 Chairman I SABS Committee on Risk Walter has 25 years experience in Management developing and implementing strategy, if you book by Steve has extensive experience in risk developing markets, managing operations, 3 December management, having served as President risk management, and implementing GRC. of the Institute of Risk Management South He has held a number of senior positions 2011 Africa and Chairman of the Standards and gained experience both locally and South Africa Technical Committee on internationally- the large majority of his See back page Risk Management experience is from the oil industry. 6 BOOK NOW! online www.terrapinn.com/2011/ermza | email enquiry.za@terrapinn.com | phone +27 (0)11 463 6001 | fax +27 (0)11 463 6903
  7. 7. www.terrapinn.com/2011/ermza book early and save Becoming a sponsor “It was a great experience with How much would getting access to, networking or control their risks in order to enhance their business the number of with and showcasing your business solutions to a processes and enable business continuity. contacts made target audience who are hungry for your kind of beyond what solution mean for your business? Organisations are looking for your solutions to: was initially • Identify key risk indicators World class solutions providers who need to position • Overcome their security problems expected” their products to decision makers and who work in the • Find out what technology to invest in Dave Olivier following industries: • Business Continuity • Improve risk reporting in their organisations Senior Project • Get updates and advice from experts in the industry Manager • Disaster Management • Ensure compliance – Basel II, ISO 3000, COBit, Bateman • Fraud and Security Services King III, corporate governance • Risk & ICT Software Providers • Insurance Intermediaries Use Enterprise Risk Management World Africa “… very • Risk Management Consultants 2011 to: • SHE Consultancies and Legal Firms • Showcase your business solutions. informative, • Meet customers – we help arrange those meetings gives sufficient Need to be at this conference for you. insight on the • Access our database of clients after the event, to Here’s why: ensure that you stay connected and ensure business market, industry The world of enterprise risk management is constantly development. trends, also evolving and thus the need for businesses to constantly • Be seen as a leader in the industry and be provides lessons be in the loop of these changes and be made aware remembered long after the event. of ways that they can overcome or limit their market, valuable for good • Seize the opportunity to retain and make new operational, credit, data protection, financial risks and governance. The clients. be prepared to manage potential disasters. • Ensure that you don’t lose out on a large chunk of networking is Terrapinn’s Enterprise Risk Management is the only ERM market share to competitors operating in the same cherry on top…” conference of its kind- in Africa. No other conference industry. covers as many sectors as we do. Our focus- Banking, Fatima M Khamis Finance and Investment, public/government, utilities, Sponsor K – Treasure Ltd mining and transport sectors. Call Tariro Kwaramba +27 (0)11 516 4028 | Email We have invited delegates (risk managers, directors, tariro.kwaramba@terrapinn.co.za Something to say? CFO’s) who are looking at ways to mitigate, measure Talk to us about speaker opportunities Call Tariro Kwaramba +27 (0)11 516 Sponsors and delegates enjoying their networking opportunities 4028 The venue Media partners Official Travel Partner Need flights, accommodation, or a customised guided tour to enjoy before or after the conference? Fousekis Travel’s personal and tailored service ensures you Sandton Convention Centre South Africa’s largest and most prestigious multi- get the quality travel purpose exhibition and convention centre. The arrangements to suit Book before 3 December 2010 to your requirements. Sandton Convention Centre is strategically situated save up to R3,035 in Maude Street, Sandton CBD. res@fousekis.com Fax the registration form to +27 (0)11 463 6903 Tel +27 11 779 0000 www.saconvention.co.za Tel: +27 (0)11 655 7172 online www.terrapinn.com/2011/ermza | email enquiry.za@terrapinn.com | phone +27 (0)11 463 6001 | fax +27 (0)11 463 6903 BOOK NOW! 7
  8. 8. book early and save Enterprise Risk Management Africa 2011 22 - 25 February 2011 Sandton Convention Centre Johannesburg, South Africa How to book your ticket Use our online calculator at www.terrapinn.com/2011/ermza Online You can use our online calculator to tailor your ticket and buy multiple tickets.The calculator automatically selects the most favourable discount for you. www.terrapinn.com/2011/ermza You can use our online calculator to tailor your If you book and pay online you also get a further discount on each ticket. ticket and buy multiple tickets.The calculator automatically selects the most favourable discount for you. Register now If you book and pay online you also get a further discount on each ticket. Package Before 3 Dec 10 Before 15 Jan 11 Before 5 Feb 11 After 5 Feb 11 How many Calculate your ticket Gold Pass R16 924 R18 805 R19 745 R20 686 Offline 2 day conference 23-24 Feb + VAT + VAT + VAT + VAT + Pre- & Post-conference = R19 292.79 = R21 437.70 = R22 509.59 = R23 581.47 You can use our online calculator to tailor your 1 day workshops (Save R4 288) (Save R2 143) (Save R1 072) ticket and then print a pdf of your order and fax to +27 (0)11 463 6903 or complete this form and fax 2 day conference 23-24 Feb R13 657 R15 175 R15 934 R16 693 to +27 (0)11 463 6903 or call +27 (0)11 463 6001 + 1 day workshop 23 / 25 Feb + VAT + VAT + VAT + VAT and we’ll take your booking over the phone Pre-conference workshop = R15 568.41 = R17 299.50 = R18 164.48 = R19 029.45 Post-conference workshop (Save R3 461) (Save R1 730) (Save R865) Group bookings 2 day conference only R10 305 R11 545 R12 122 R12 700 23-24 February 2010 + VAT + VAT + VAT + VAT Why not send your team and save more. = R11 844.03 = R13 161.30 = R13 819.37 = R14 477.43 Send 3 delegates and save 10% (Save R2 633) (Save R1 316) (Save R658) Send 6 delegates and save 15% All tickets include refreshments, lunch and full conference documentation. The fee does not Total To register a group either go online, include hotel accommodation. Please photocopy for group bookings. call +27 (0)11 463 6001 or fax this form to +27 (0)11 463 6903 Privacy policy Terrapinn may contact you about products and services Your voucher code offered by Terrapinn and its group companies, which Terrapinn believes may be of interest to you, or about relevant products and services offered by reputable Your details third parties. Please tick the appropriate box if you do not wish to receive information from or your Delegate name .......................................................................................................................................................................................................................... information to be disclosed to: the Terrapinn group; or reputable third parties. Job title ............................................................................................................Organisation.................................................................................................... Industry.............................................................................................................VAT registration number ................................................................................. Terms and conditions 1. Should you be unable to attend, a substitute delegate Address ..................................................................................................................................................................................................................................... is welcome at no extra charge 2. Terrapinn does not provide refunds for cancellations. Post code ..........................................................................................................Country ............................................................................................................ Invoiced sums are payable in full, except in cases where Terrapinn has been able to mitigate loss Tel .....................................................................................................................Fax ................................................................................................................... 3. Terrapinn will make available course documentation Email.................................................................................................................Dietary requirements Halaal Kosher ........................................... to a delegate who is unable to attend and who has paid 4. Terrapinn reserves the right to alter the programme Authorising manager........................................................................................Authorising manager signature ...................................................................... without notice including the substitution, alteration or cancellation of speakers and / or topics and / or the Job title ............................................................................................................Email ............................................................................................................... alteration of the dates of the event 5. Terrapinn is not responsible for any loss or damage as a result of a substitution, alternation, postponement or Payment details cancellation of an event Payment is due in 14 days. By signing and returning this form you are accepting our terms and conditions. If you reserve your ticket but pay by invoice 6. A complimentary ticket cannot be used by a person or bank transfer payment must be received in 14 days already registered for the event, no refund can be given respectively and the registered person will be held Bank transfer Invoice me Credit card Diners Club Visa American Express Mastercard liable for the full payment Crossed cheque made payable to Terrapinn Limited Duplicated mailings Card number - - - Expiry date: ____/____/______ If your details on the above mailing label are incorrect or duplicated, please fax all corrected labels to Card holders name ..........................................................................................Card holders signature .................................................................................... +27 (0)11 463 6903. These corrections will be handled as quickly as possible. Bank Transfers: Account name: Terrapinn Limited, Bank Name: Nedbank Epsom Downs, Branch code: 152205, Bank Account Number: 1522 069 100 Reference: please quote 401174 and the delegate’s name ABCDEFGHIJKLMNOPQRSTUVWXYZ If you reserve your ticket but pay by invoice or bank transfer, payment must 2800 Designed and produced by Terrapinn. be received in 14 days 8 BOOK NOW! online www.terrapinn.com/2011/ermza | email enquiry.za@terrapinn.com | phone +27 (0)11 463 6001 | fax +27 (0)11 463 6903

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