Web Site Usage Report

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Web Site Usage Report

  1. 1. Yale University Web Site Use July 1, 2005 to June 30, 2007 Overall Use of the Library’s Server www.library.yale.edu This table compares views of the library’s web site in fiscal year ’06 and ’07. Overall page views increased 5.6%. There were more visits (roughly a user session) but each visit involved looking at less pages on the Library’s server. This may be related to the move of databases to the Metalib server, and journals to the SFX server. Page View Summary* Custom View: Custom View: 7/1/06 - 7/1/05 - 6/30/06 6/30/07 % Change 35,175,8 Page Views 33,315,438 26 5.6% 96,3 Average per Day 91,275 72 5.6% Average Page Views per Visit 3.4 3.0 -11.8% 11,717,0 Visits 9,793,722 60 19.6% *Page view: A page view represents each time a file ending in .htm or .html is requested from the library’s server, www.library.yale.edu. Views are different from hits, which will count the html page plus any supporting graphic files separately, thus producing a higher count. A visit roughly corresponds to a person coming to the web site and looking at various pages during a single session. Top Pages These pages on the library’s web site received the most views. Most of the top pages are library home pages, which are typically set as the home page on public workstations, thus inflating use. Notice the sharp decreases in views of the database and article search page, and journal page. This drop reflects the shift from the library’s web server to external pages generated from the Metalib and SFX servers. Overall use of databases is not down, but people no longer get to databases through www.library.yale.edu There were large increases in views of the Yale Divinity Library (up 52.7%), the proxy server information page (up 49.6%) and the Staff Training and Development Netiquette page (up 88.3%). Custom View: Custom View: 7/1/06 - % 7/1/05 - 6/30/07 Change Pages 6/30/06 Views Views Views 1 Yale University Library 2,880,149 2,865,584 -0.5% 2 Yale University Library: Databases and Article 366,0 49,9 Searching 34 19 -86.4% 3 Yale University Library: Online Journals and 262,9 185,7 Newspapers 16 45 -29.4% 4 Beinecke Rare Book and Manuscript Library 186,6 218,2 12 76 17.0% 5 Yale Divinity Library 300,3 458,6 08 01 52.7% 6 Yale University Library: Libraries & Collections A-Z 80,1 76,6 43 30 -4.4% 7 Map Collection - Maps Online 76,7 37,8 61 56 -50.7%
  2. 2. 8 Yale University Library Research Tools 79,9 41,6 68 79 -47.9% 9 Yale University Library: Sterling Memorial Library 71,2 67,6 Hours 38 59 -5.0% 10 Yale University Library Remote Authentication 61,1 91,4 Proxy Server 12 37 49.6% 11 Yale University Libraries and Collections 56,4 32,1 23 61 -43.0% 12 Yale University: Interlibrary Loan Information 58,8 60,3 89 69 2.5% 13 Yale University Library: Borrow Direct 64,9 69,3 45 96 6.9% 14 Fortunoff Video Archive :: Home 58,6 48,2 65 33 -17.8% 15 Yale University Library: Library Locations 52,2 52,8 78 27 1.1% 16 ART & ARCHITECTURE LIBRARY @ YALE 115,5 111,6 29 36 -3.4% 17 Yale University Library: Manuscripts and Archives 112,8 104,5 37 55 -7.3% 18 Yale University Library: Human Resources 70,5 63,5 57 63 -9.9% 19 Yale University Library: STOD - Netiquette 50,5 95,2 85 72 88.3% 20 Index of /cataloging/music 45,2 19,4 24 26 -57.0% Instruction The top pages tend to obstruct the view of many content areas that receive far less, but still very significant use. In this example page views are shown for pages in the Instruction subdirectory on the Library’s server. Many of these pages saw significant drops in use from fiscal year ’06 to ’07. Custom Custom View: View: 7/1/06 % 7/1/05 - - 6/30/07 Change Pages 6/30/06 Views Views Views 1 Yale University Library: Yale University Library Research Guide 31,794 28,211 -11.3% 2 Yale University Library Workshops and Tutorials 14,492 16,102 11.1% 3 Starting Research at the Yale University Library 9,819 7,551 -23.1% 4 Yale University - How to Find Journal Articles 6,148 4,707 -23.4% 5 Yale University Library: Yale University Library News Resources Tutorial 4,905 4,021 -18.0% 6 the world @ your fingertips 3,959 2,606 -34.2% 7 Yale University Library: Yale University Doing Research Abroad Tutorial 4,511 3,881 -14.0% 8 Yale University Library Tutorials 3,188 2,591 -18.7% 9 Yale University Library: Yale University Library Research Guide 3,155 2,270 -28.1% 10 Yale University Library Research Workshops 3,120 2,874 -7.9% 11 Yale University Library Orientation 2,934 2,311 -21.2%
  3. 3. In the last six months July 1, 2007 to December 31, 2007, new tutorials have been introduced to the instruction site. These pages are seeing some use, and for fiscal year ’08 the use of pages in instruction will look quite different. Pages: Query Results: Pages (URLs) = http://www.library.yale.edu/instruction/* Pages Views July 1, 2007 – Dec. 31, 2007 1 Primary Sources Tutorial 12,662 2 Yale University Library Workshops and Tutorials 6911 3 Starting Research at the Yale University Library 3338 4 Yale University Library: Yale University Doing Research 1938 Abroad Tutorial 5 Yale University Library: Register for Freshman Library 1666 Workshops 6 Yale University Library: Yale University Library News 1609 Resources Tutorial 7 Yale University Library Research Workshops 1549 8 Yale University - How to Find Journal Articles 1522 9 Yale University Library Tutorials 1352 10 the world @ your fingertips 1328 11 Yale University Library Course-Related Research Education 1269 12 Yale University Library Orientation 1150 13 Yale University Library: Yale University Library Research 1045 Education 14 English 114 - A Research Guide 1022 15 Orbis Tutorial 999 16 English 115 - A Research Guide 964 17 Yale University Library: Yale University Library Research 957 Guide 18 Yale University Library: Yale University Library Research 921 Guide 19 Yale University Library Research Assistance 905 20 Yale University - How to Find Journal Articles 837 21 Boolean Search 792 22 Finding Databases 768 23 Yale University Library: Yale University Library Research 764 Guide 24 Quick Limits 744 25 More Limits 724
  4. 4. Browsers Microsoft Internet Explorer is still the dominant browser used by most visitors to the Yale Library web site. However, the portion of all use represented by Microsoft IE has fallen from 75% to 71%, while use of Firefox has increased more rapidly and now represents 19% of all use, versus 14% in FY ’06. % 7/1/05 - 6/30/06 7/1/06 - Change Browser Visits 6/30/07 Visits Visits Microsoft Internet 5,700,747 5,714,289 0.2% Explorer Firefox 1,052,615 1,539,965 46% Safari 385,497 456,641 18% Netscape 195,611 115,772 -41% Mozilla 69,869 65,925 -6% Other Netscape 58,557 73,788 26% Compatible Opera 35,256 41,890 19% Others 28,730 34,423 20% Konqueror 8,389 6,264 -25% Operating Systems In operating systems Windows still predominates. Use has shifted to Windows XP and the newer Macintosh OSX system. Custom View: Custom View: % 7/1/05 - 6/30/06 7/1/06 - Change Operating System Visits 6/30/07 Visits Visits Windows XP 5536577 6332059 14.3% Windows 2000 793033 507436 -36.0% Macintosh OSX PowerPC 517471 702126 35.7% Windows 98 279826 142746 -48.9% Others 246366 329738 33.8% Macintosh PowerPC 109950 39407 -64.2% Windows ME 84875 43882 -48.3%

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