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Ideas on conducting a Company Needs Analysis


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Just a few points I made when thinking about conducting a training needs analysis. Please feel free to use the ideas.

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Ideas on conducting a Company Needs Analysis

  1. 1. Company Needs Analysisfor medium to largeorganisationsBy Sally Butler
  2. 2. Needs Analysis based onBusiness Objectives &needs of Team/IndividualAssess & Planwhat isRequiredTrainingInterventionMonitoring &Evaluation ofSuccessAdapting AsRequired
  3. 3. ProfitsWastageBudgetingFrequency &repetitionArea?KPI’sSkills GapNewTechnologySuccessionplansJob cuts?QualityFinanceBusinessObjectivesComplaintsTurnoverIndustrialRelationsPerformanceAttendancePeopleCompanyNeedsAnalysis
  4. 4. Financial Issues – Solutions• Financial managementqualifications of staffinvolved in decisionmaking e.g.• Business and Finance• Accountancy• Relevant Softwaretraining such asExcel, SAP or Sage• Decision making• Creative Problem Solving4
  5. 5. Meeting Business Objectives - Solutions1. Succession plans2. Quality3. KPIs4. Skills Gap5. New Technology1. CIPD qualifications2. Quality control standardstraining3. Setting SMART Goals4. Difficulty analysis on jobdescriptions5. Training in NT5
  6. 6. PEOPLE – Solutions1. Industrial relations2. Performance3. Turnover4. Attendance5. ManagementCompetencies• Negotiation skills• Managementcommunication• Performancemanagement• Managing Change• Stress management• Presentation skills• Leadership training6
  7. 7. Complaints• Staff may require thefollowing training:–Customer Service–Handling Complaints–Communication skills–Creative problem solving7
  8. 8. Required elements for success• Evidence of requirement• Stakeholder commitment• Team management supportand commitment• Communication channelsopen• Embedding in the culture• Aligned with HR Policies• Evaluation of success (KPIs)• Return on Investment8
  9. 9. Investment• Training at clients venue£425 a day for up to 12participants• Open course training £99per person• Training at providervenue £4959
  10. 10. More information?• Go to website:• Email:• Call: 01522 68529910