A CRM system has the power to transform an organization from a disorganized group of disparate teams to a lean, efficient, revenue generating machine. But what exactly is a CRM system? Lets take a look!
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WHAT IS A
WHAT IS A
A CRM SYSTEM ALLOWS BUSINESSES TO MANAGE CUSTOMER RELATIONSHIPS, INCLUDING THE
DATA AND INFORMATION ASSOCIATED WITH THEM.
WITH A CRM SYSTEM, YOU CAN STORE CUSTOMER AND
PROSPECT CONTACT INFORMATION, ACCOUNTS, LEADS,
AND SALES OPPORTUNITIES
IN ONE CENTRAL LOCATION.
The right CRM system handles multiple tasks and serves as a central dashboard for:
ASSIGNING TASKS TO
Deals go much faster when your employees can get instant information on
potential sales deals, marketing campaigns, and account updates.
TRADITIONAL TYPES OF CRM
• Hardware and software
• IT professionals required
• On-site square footage
• No hardware and software
• No IT team needed
• Management takes place oﬀ-site
FROM 2010 TO 2012, CRM CLOUD APPLICATION USE GREW FROM 34% TO 55%.
SHOULD YOU CONSIDER USING A
CRM SYSTEM FOR YOUR BUSINESS?
To learn more about CRM solutions and what they can do for you, download the e-book
HOW A CRM SOLUTION HELPS YOUR BUSINESS GROW
CONTACT INFORMATION ACCOUNTS LEADS SALES OPPORTUNITIES
Nearly 30% of growing small businesses consider CRM a priority.
THE CRM MARKET IS FORECASTED TO BE
$17.8 BILLION IN 2016
WITH A COMPOUND ANNUAL GROWTH RATE (CAGR) OF 8.2%.
CRMs are especially helpful for small businesses, where a team of just a few people
often does the work of many. The virtual paper trail of a CRM system holds
everyone involved accountable, even the customer.
A FEW CRM FAST FACTS...