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© 2013 salesforce.com, inc. All rights reserved.
Tips for Sales Success:
A Step-By-Step Guide
Develop the Perfect
Sales Attitude
Develop the Perfect
Sales Attitude
Rock Star Delivery
Build your sales presentation around
a story or case study
Relish Co...
Make the Perfect
Sales Call
Make the Perfect
Sales CALL
Give the Real Reason
Why You’re Calling
Put the facts first and clearly state your business
Se...
Conduct the
Perfect Sales
Discovery Call
Conduct the Perfect
Sales Discovery Call
Do Your Homework
Do prospect research on LinkedIn prior to
your call
Focus On The...
Leave the Perfect
Voicemail
Leave the
perfect voicemail
Reference Customers
Create a document matching customer
names to industries for reference
Repe...
Send the Perfect
Follow-up
Sales email
Send the perfect
follow-up sales Email
Don’t Overdesign
Ditch the designed email in favor
of plain text
Relevant Attachmen...
Sell. Service. Market. Succeed
Follow salesforce.com and stay up-to-date with the latest business thought leadership:
Blog...
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TIps to Sales Success: A Step by Step Guide

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Check out this quick guide for sales success including cold calling, emailing and voicemail tips for salespeople. For more tips, download our free ebook here: http://bit.ly/13DXgeT

Published in: Technology, Business
  • Great tips! I'd like add some great tools that work for us: 1- FollowUp.co (Paid) and ReplyUp.com (Free) - Send follow-ups emails; 2- WhoIsVisiting.com (Paid) - Identify unknown B2B website visitors; 3- Found.ly (Paid) - Sales prospecting tool on LinkedIn; 4- Attach.io (Paid) - Viewer engagement analytics for presentations. thanks 4 sharing
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TIps to Sales Success: A Step by Step Guide

  1. 1. © 2013 salesforce.com, inc. All rights reserved. Tips for Sales Success: A Step-By-Step Guide
  2. 2. Develop the Perfect Sales Attitude
  3. 3. Develop the Perfect Sales Attitude Rock Star Delivery Build your sales presentation around a story or case study Relish Contact With Others Have customers share their passions, ask questions and talk about themselves Continue to Develop Each year, attend at least three seminars and read two sales books
  4. 4. Make the Perfect Sales Call
  5. 5. Make the Perfect Sales CALL Give the Real Reason Why You’re Calling Put the facts first and clearly state your business Set the Appointment Via email, summarize appointment details for handy reference Follow Up With Reminders Prior to the Meeting Think personable, short, and service oriented
  6. 6. Conduct the Perfect Sales Discovery Call
  7. 7. Conduct the Perfect Sales Discovery Call Do Your Homework Do prospect research on LinkedIn prior to your call Focus On Their Needs Let prospects do 80% of the talking Share 2-3 Benefit Statements Think“how,”instead of“what,”in your delivery
  8. 8. Leave the Perfect Voicemail
  9. 9. Leave the perfect voicemail Reference Customers Create a document matching customer names to industries for reference Repeat Important Elements Listen to practice recordings of your script. Would you call this person back? Time Your Outreach Efforts Let prospects know when you plan to reach out again
  10. 10. Send the Perfect Follow-up Sales email
  11. 11. Send the perfect follow-up sales Email Don’t Overdesign Ditch the designed email in favor of plain text Relevant Attachments Include a customized content pack in your email Recap Questions Create a Letter of Understanding (LOU) to drill into specifics
  12. 12. Sell. Service. Market. Succeed Follow salesforce.com and stay up-to-date with the latest business thought leadership: Blog Facebook Twitter LinkedIn

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